Crossing the Chasm: from Cutting Edge to Practical Application

Presentation to the Capital District Library Council, Albany New York. Audience was public, school, academic, and special librarians. Topics covered: * Trends & buzzwords - Based on LITA's recent Top Tech Trends * Blogging - What is it? Who's using it? See examples of cool library blogs! * RSS - What is it? Why do we care? See examples of how to use it * Wikis - What the heck is a wiki? Why should you care (again)? See examples of how to use wikis * Information Overload - How can I keep up?! Wiki for presentation is available at http://crossingchasm.pbwiki.com/ ; this includes links to all sites shown in presentation.

The Reference Interview: Theories and Practice

The reference librarian's task is to translate the patron's question into one that can be answered with the library's resources. The first element of that task is to know what the patron wants; the second is to know what resources the library has and how to use them. Reference librarians must learn continuously throughout their careers, both because new resources become available, but also because patrons present questions requiring new resources. This article will focus on how to determine what kind of information the patron needs through the reference interview.

Volume 10, Number 4: November/December 2004

Page 2 – A is for Access. The librarian’s role is changing from manager of materials to manager of access to materials. Where Will Your Research Be Tomorrow? Institutional repositories hope to preserve research created on-campus. Page 3 - An Ideal Collaboration. Librarians provide research support for UConn/Stamford Author Nechama Tec Page 4 - In Brief. Naxos is a new online music collection. A new method for binding paperback books saves the cover information. Archives & Special Collections add new collections. Page 5 - In Brief. ARTstor is a major new collection of online art images. Human Rights Internet Archives are donated to the Dodd Center. The annual RBS Greenwich Capital Economic Seminar focuses on the next four years. A delegation from China visits Babbidge Library. Users tell us what they think. Page 6 - Staff News

Developing an Agriculture-Related Digital Project

With the increasing expectation of information searchers for all information to be available online, digital projects are growing in number and importance. These projects allow libraries to become producers, if not of content, then of new accessibility options for their patrons. One librarian’s experience in the development and coordination of a digital project in an academic setting is presented, in order to demonstrate potential best practices for similar projects. Selection, coordination, standards, outsourcing, and funding of projects are all discussed. It is possible relatively quickly and inexpensively to produce a useful, quality digital project.

Test, Edit, Repeat: Steps to Improve Your Web Site.

Presents ways to improve library Web sites. Description of the Hampshire College library Web site and how it is an integral part of the college's reference service; Usability analysis of Web sites; How to apply what librarians learn from usability analysis; Importance of testing; How to measure success. INSETS: Test Questions; Usability Guidelines.

Live Web Usability Lab

The Live Usability Lab provides an exciting format for demonstrating the potential of usability testing to evaluate Web resources from the patron’s perspective. A panel of librarians will use this innovative, interaction-driven method to assess iCONN, to demonstrate the potential and power of user testing, and to engage the audience by illustrating the process with live data instead of canned examples.

The Adjunct Life

The author describes her experiences as a librarian and an adjunct professor at the Graduate School of Library and Information Science at Simmons College in South Hadley, Massachusetts. She enjoys teaching students about library science, and loves her job. She says it can be difficult balancing two jobs, but that the reward of helping create new librarians makes it worth it. It also helps her keep her own skills current.