The Reference Interview: Theories and Practice

The reference librarian's task is to translate the patron's question into one that can be answered with the library's resources. The first element of that task is to know what the patron wants; the second is to know what resources the library has and how to use them. Reference librarians must learn continuously throughout their careers, both because new resources become available, but also because patrons present questions requiring new resources. This article will focus on how to determine what kind of information the patron needs through the reference interview.

The Fully Electronic Library; the Swedish Project

The research that led to the development of plans for the first fully electronic library in the United States subsequently was adapted for application in Sweden. This paper outlines the original research and details that Swedish application.

Volume 11, Number 4: November/December 2005

Page 2 - The vice provost for University Libraries writes about the many efforts underway to archive electronic resources for future use. • The director of the Tri-Campus Libraries comments on freedom of speech & the academic library. Page 3 - Manuscripts from Archives & Special Collections record the recollections of a Civil War nurse, a Connecticut naturalist, and a prosecutor at the Nuremberg Trials. Page 4 - A WPA mural by James Daugherty is rescued and installed in the Jeremy Richard Library. • Access Services finds new ways to improve services for library users. Page 5 - A renovated UConn Health Center Library is transformed from a warehouse for print into an information commons. Page 6 - Staff news