Moving Beyond Hastiness and Superficiality: Being an Ethical Technical Communicator via Digital Communication Technologies in Health Care

This thesis examines digital technologies used by technical communicators in healthcare settings. I show that technical communicators, who function as users, advocators and evaluators, need a useable framework for ethical engagement with digital technologies, which integrally affect the physician-patient relationship. Therefore, I apply rhetorical methodology by producing useable knowledge and phenomenological methodology by examining lived experiences of technical communicators. Substantiation comes from theories spanning technical communication, philosophy, and composition studies. Evidence also emerges from qualitative interviews with communication professionals working in healthcare; my concerns arise from personal experiences with electronic recordkeeping in the exam room. This thesis anticipates challenging the presumed theory-practice divide while encouraging greater disciplinary reciprocity. Because technical communication infuses theory into productive capacity, this thesis presents the tripartite summons of the ethical technical communicator: to exercise critically-reflective action that safeguards the physician-patient relationship by ways of using digital technologies, advocating for audiences, and evaluating digital technologies.

Preserving and interpreting the mining company office : landscape, space and technological change in the management of the copper industry

The purpose of this research is to examine the role of the mining company office in the management of the copper industry in Michigan’s Keweenaw Peninsula between 1901 and 1946. Two of the largest and most influential companies were examined – the Calumet & Hecla Mining Company and the Quincy Mining Company. Both companies operated for more than forty years under general managers who were arguably the most influential people in the management of each company. James MacNaughton, general manager at Calumet and Hecla, worked from 1901 through 1941; Charles Lawton, general manager at Quincy Mining Company, worked from 1905 through 1946. In this case, both of these managers were college-educated engineers and adopted scientific management techniques to operate their respective companies. This research focused on two main goals. The first goal of this project was to address the managerial changes in Michigan’s copper mining offices of the early twentieth century. This included the work of MacNaughton and Lawton, along with analysis of the office structures themselves and what changes occurred through time. The second goal of the project was to create a prototype virtual exhibit for use at the Quincy Mining Company office. A virtual exhibit will allow visitors the opportunity to visit the office virtually, experiencing the office as an office worker would have in the early twentieth century. To meet both goals, this project used various research materials, including archival sources, oral histories, and material culture to recreate the history of mining company management in the Copper Country.

An Anarchist Foreign Minister?: The Ideological Background of Rudolf Holsti

Former Finnish Minister of Foreign Affairs, Rudolf Holsti, ended his professional career as a professor at Stanford University. In spring 1941, he encountered a news article on Alexandra Kropotkina and was encouraged to send her a letter. In this letter, Holsti revealed his admiration for her father, "anarchist prince" Pjotr Kropotkin. Holsti’s letter to Alexandra Kropotkina further related that as foreign minister he had even sent food from the Finnish embassy in Moscow to Kropotkin while he was being held in custody by the Soviet authorities. The notion of an anarchist foreign minister is profoundly paradoxical, but the aim of my research is to find Kropotkin’s influences in Holsti's work and publications. Before entering politics, Holsti defended his thesis for PhD at the University of Helsinki in 1913 with a rather anarchist theme, “The Relation of War to the Origin of the State.” My paper and presentation will attempt to answer: how are Kropotkin's ideas present in Holsti's academic work? In addition, Holsti and Kropotkin are case studies who guide my interests in the co-relation between the scientific revolution and social thinking in the 19th century.