Una panoramica sulle agenzie di traduzione: caratteristiche, tipologie e flussi di lavoro

Over the last decades the need for translation and interpreting services has increased thanks to globalization and to the progress made in the technology field. However, the organizations which provide these services, the so-called translation agencies or translation companies, are still underrated and, in some cases, virtually unknown to those people who do not belong to the translation market. The present work aims to answer all the most common questions about these companies by describing in as much detail as possible all their aspects, mechanisms, workflows and characteristics. Chapter one introduces translation agencies outlining, in the first place, some of their main definitions and classifications. Particular attention is also devoted to the translation market, to the main trade associations in the field, to the quality standards adopted and to the important role played by social media for the success of translation agencies. Chapter two starts with a theoretical introduction to the concept of “organization” and an examination of the main types of teams commonly adopted in companies, i.e. virtual and traditional. This introduction is then followed by an analysis of the typical workflows taking place in translation agencies, the main professionals involved (such as Project Managers, translators and reviewers) and their essential competences. Finally, chapter three presents a comparison between a traditional translation agency, i.e., Going Green Translations, characterized by a physical office and internal collaborators, and a more innovative translation agency, Qabiria, which on the contrary relies on a completely decentralized team. The interviews have allowed me to highlight similarities and differences as well as advantages and disadvantages of these agencies and their teams. The chapter concludes with a personal commentary on what has emerged from the comparison, and on the future of translation companies.