The influence of nonverbal language on mediation

[ES]Mediation is a process that assigns meaning through the discourse of the disputants whereby signals that are verbally sent become rare indicators to dig for full communication. If reading nonverbal language was not taken into account, we would lose approximately 93% of the total information conveyed by someone; for this reason, it is necessary to know the most recurrent gestures to, thus, foster mediators’ communication skills in order to substantially improve their discourse and understanding. This paper focuses on arguing why nonverbal language is crucial for the mediation process on the basis of the analysis of the theoretical framework of the matter and its implications for mediation.

Teaching and learning english phonetics and phonology in the EHEA through design and creation of audiovisual material at the ULPGC

[ES]In this paper we describe the procedure followed in the design and recording of a set of videos for teaching and learning ‘English phonetics and phonology’, a second-year undergraduate course at Universidad de Las Palmas de Gran Canaria. The student’s L1 is Spanish. Two different types of technological support were used: screencast and Powerpoint® presentations. The traditional whiteboard together with the lecturer’s presence also contributed both to the integrated learning of certain acoustic/articulatory aspects of the course contents and to the use of specific software for speech analysis. This video production owns the advantage of being an interactive and autonomous tool which favours a continuous learning process on the student’s side.