36 resultados para continuous quality improvement

em Repositório Institucional UNESP - Universidade Estadual Paulista "Julio de Mesquita Filho"


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Background: Since establishing universal free access to antiretroviral therapy in 1996, the Brazilian Health System has increased the number of centers providing HIV/AIDS outpatient care from 33 to 540. There had been no formal monitoring of the quality of these services until a survey of 336 AIDS health centers across 7 Brazilian states was undertaken in 2002. Managers of the services were asked to assess their clinics according to parameters of service inputs and service delivery processes. This report analyzes the survey results and identifies predictors of the overall quality of service delivery.Methods: The survey involved completion of a multiple-choice questionnaire comprising 107 parameters of service inputs and processes of delivering care, with responses assessed according to their likely impact on service quality using a 3-point scale. K-means clustering was used to group these services according to their scored responses. Logistic regression analysis was performed to identify predictors of high service quality.Results: The questionnaire was completed by 95.8% (322) of the managers of the sites surveyed. Most sites scored about 50% of the benchmark expectation. K-means clustering analysis identified four quality levels within which services could be grouped: 76 services (24%) were classed as level 1 (best), 53 (16%) as level 2 (medium), 113 (35%) as level 3 (poor), and 80 (25%) as level 4 (very poor). Parameters of service delivery processes were more important than those relating to service inputs for determining the quality classification. Predictors of quality services included larger care sites, specialization for HIV/AIDS, and location within large municipalities.Conclusion: The survey demonstrated highly variable levels of HIV/AIDS service quality across the sites. Many sites were found to have deficiencies in the processes of service delivery processes that could benefit from quality improvement initiatives. These findings could have implications for how HIV/AIDS services are planned in Brazil to achieve quality standards, such as for where service sites should be located, their size and staffing requirements. A set of service delivery indicators has been identified that could be used for routine monitoring of HIV/AIDS service delivery for HIV/AIDS in Brazil (and potentially in other similar settings).

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This work presents a case study on technology assessment for power quality improvement devices. A system compatibility test protocol for power quality mitigation devices was developed in order to evaluate the functionality of three-phase voltage restoration devices. In order to validate this test protocol, the micro-DVR, a reduced power development platform for DVR (dynamic voltage restorer) devices, was tested and the results are discussed based on voltage disturbances standards. (C) 2011 Elsevier B.V. All rights reserved.

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

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Este estudo de Educação Ambiental envolveu crianças de 6 a 11 anos de idade de um bairro de classe popular - Cohab I - na cidade de Botucatu. O objetivo principal do projeto foi contribuir para desenvolver nas crianças atitudes de cuidado com o meio onde vivem, proporcionando oportunidades de aquisição de conhecimentos, valores, atitudes e interesse ativo para protegê- lo e melhorá-lo. Trata-se de um estudo desenvolvido com os referenciais da metodologia da pesquisa-ação participativa, que considera fundamental a participação dos sujeitos envolvidos tanto no processo de produção de conhecimentos quanto na tomada de decisões. Através de conversas, atividades e brincadeiras variadas, as crianças construíram conhecimentos sobre o bairro, percebendo como podem e devem exercer ali um importante papel social de melhoria da qualidade de vida no ambiente em que vivem. As crianças foram incentivadas a participar e levar essa preocupação aos adultos.

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Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

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This article summarizes the implementation of an online process management, analysis, and optimization tool at Lwarcel Celulose e Papel, within the PIMS and MES philosophy, for process indicator implementation, understanding of variables, and their cause-effect relationship in the process, as well as the achievement of operational benchmarking. The process analysis, by means of statistical tools, allied to mathematical modeling algorithms used in Wedge, makes it possible to identify the relevant information for process and quality improvement with regard to efficiency, equipment maintenance, productivity, and uniformity of the end product quality, reduction of unwanted shutdowns, and quicker resolution of process problems.

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Pós-graduação em Engenharia de Produção - FEB

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Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)