2 resultados para SERVICIOS A USUARIOS DE INFORMACIÓN

em Repositório Institucional UNESP - Universidade Estadual Paulista "Julio de Mesquita Filho"


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In the context of university libraries, the optimization and streamlining of services and processes related to informational content indexing and retrieval are strongly influenced by the indexing policy adopted. This article is aimed at researching the indexing policy elements that are more suitable for medical university libraries. To achieve our objective, we applied three instruments: organizational culture analysis, individual verbal protocol and evaluation of indexing. Results emphasize the importance of developing an indexing policy to improve the processes and services offered by university libraries, as well as the retrieval of information by the user community. More studies are necessary in the medical area involvoving catalogers, experts, users and managers for the development of the indexing manual.

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Considering that university librarians have an advantageous position in mediating information resources and users, one can consider them as the more suitable professionals to provide intellectual property advice to professors and students. But, ¿do they really have the required knowledge to face that duty? To determine the level of knowledge, among university librarians, about copyright problems, a questionnaire was used to survey librarians of the University of Granada. The results show a considerable lack of knowledge what points out to the need of a training program about these issues as a priority matter for the current university libraries.