Development of a model to measure the efficiency of outsourced companies in the process of aircraft spare parts technical publications

This paper presents a proposal of a model to measure the efficiency of outsourced companies in the aeronautical industry applying the methods DEA and AHP. It also proposes an evaluation in the relation between the variables of the process and the value obtained for the effiiency. The criteria of Quality, Time and Cost were considered the outputs of the process, and those criteria were quantified by AHP for DEA matrix.The number of technical documents received by those outsorced companies were considered the input of the process. The other purpose is to separate the companies in groups considered able to receive an investment to improve their process. Copyright © 2008 SAE International.

Produção e custos de transporte: um estudo de caso da Usina da Barra, Barra Bonita-SP

Pós-graduação em Agronomia (Energia na Agricultura) - FCA

Cartografias das práticas de atenção aos transtornos decorrentes do uso de álcool e outras drogas em territórios sociais de risco

Pós-graduação em Psicologia - FCLAS

Produção do conhecimento em Serviço Social: análise das dissertações de mestrado defendidas no Programa de Pós-graduação em Serviço Social da Unesp - Campus Franca entre 1999 e 2009 e a interface com a indústria calçadista de Franca-SP

Pós-graduação em Serviço Social - FCHS

Educação, Tecnologia e Políticas Públicas: um estudo da proposta político pedagógica de uma escola do município do Estado de São Paulo

Pós-graduação em Educação - FCT

Desenvolvimento de um modelo para medir a eficiência de empresas tercerizadas no processo de publicações técnicas de peças de reposição de aeronaves

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Indústria têxtil e crescimento econômico: uma abordagem geográfica da evolução, estrutura e dinâmica da aglomeração produtiva de redes de dormir em Jaguaruana - CE

Pós-graduação em Geografia - IGCE

Mulheres que tecem a vida: trabalho e gênero em tempos precarizados

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Criação e implantação de procedimentos logísticos em uma indústria de móveis: estudo de caso

The Brazilian construction is with high production which resulted in many service industries and also for businesses that work in conjunction with it. For the furniture industries would not be different, since they are intimately involved with the construction. To meet the demand for furnishings in Brazil, some clusters of industries have developed in recent years, as in the case of Uba (MG), Arapongas (PR) and Bento Gonçalves (RS). For industries sector can always increase its production combining quality and customer satisfaction, is necessary for their production procedures are studied and improved every day. The aim of this research is to propose a solution for simple information system involving the issue of tracking parts of the furniture produced in an industry custom furniture that depend on outsourced services. The research occurred during four months of the year 2013 for the observation of the production of the industry, where possible observing interference could be carried out with the aim of obtaining improvements in the production line. It is concluded that control of the finished product in a custom furniture industry is a very complex work, because the information system must transmit information faithful, which has not happened formerly, but after the implementation of the identification system was significant improvement the transfer of information between sectors mounts internal and external furniture

Análise crítica de contratos técnicos como ferramenta para melhoria da gestão da manutenção

Currently, due to the highly competitive search among industries are becoming more tools for managing product that provides higher availability and therefore profitability. Maintenance as a strategic sector and of fundamental importance in business, it seeks to maximize availability and available resources, minimizing costs and waste, which directly impacts the company's results. The present work has as main objective the review of contracts for maintenance services for companies contracted by a chemical company in the Paraíba Valley, since most of its maintenance services are outsourced, and raise these contracts which are more critical and higher risk to the company's success, thus creating a tool for decision-making by maintenance managers in the act of seeking renewals or new contracts to provide services. As a result after drawing up a standard procedure for contracting of services and a better structuring of the same, we developed a method for the calculation of the criticality of the contracts and based on these calculations, charts were prepared which showed that the current scenario of maintenance contracts the company studied. Thus it is possible to evaluate the contracts which are most critical to the success or failure of the company studied, and also pave the way for further studies on how this criticality of a contract can affect the relationship, the contractor x contracted

A terceirização da comunicação: Uma reflexão sobre a realidade brasileira

Business communication, and in it inserted Public Relations, has evolved in the past few years, and after that, new forms to deal with it were arised and developed. Considering this premise, the study talks about the communication inside companies, pointing out the current trend of outsourcing this process. This paper is based in integrated communication, mainly stated by Margarida Kunsch, and in brazilian communication consulting data. Besides, a communication agency was chosen as a study case, which helped at information search for the issue, and as subject to discussion. The study tries to analyze the process of communication service, when executed by an outsourced firm, the pros and cons, from a Public Relations perspective

Projeto DMAIC com ferramentas six sigma para redução de custos logísticos de uma multinacional

This work has a focus on project execution DMAIC ( Define Measure Analyze Implement Control) , using the statistical and quality tools to identify , analyze and implement improvements in a given process in order to reduce costs telephony transport of a multinational consumer goods . The multinational consumer goods to be studied has outsourced carriers who perform the distribution of its products , which may lead them straight to their factories or one of its distribution centers to the points of sale ( supermarkets , bakeries , gas stations , convenience cafeterias , among others ) . Whenever there is an unexpected situation or some problem at the time of delivery of the goods to the customer opens an occurrence , ie , the carrier responsible for contacts ( 0800 ) with the contact center company of consumer goods which in turn registers the occurrence, analyzes and sends a response action to the carrier . This work will study the problem with a high number of connections to handle occurrence , through analysis and data collection , identify improvement opportunities, implement them and monitor the results to ensure that the gain and loss reduction are sustainable

Terceirização e terceirizados: um estudo sobre os impactos objetivos e subjetivos da terceirização sobre trabalhadores terceirizados que atuam no setor de limpeza em Escolas Estaduais no Município de Marília-SP

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Mudanças estruturais nas cadeias de valor na indústria do vestuário: um estudo de caso

In the early 1990 Gary Gereffi and Miguel Korzeniewicz published the book Commodity Chains and Global Capitalism. In the two decades prior to the publication, industrialization worldwide, had undergone significant changes, made more segmented and dispersed in certain regions. In the book, the authors produce a new set of categories to analyze the new standards for establishment and operation of global value chains, their organization, the new geography of manufacturing and the role of the countries in this scenario. Today, in the middle of the second decade of this century, world trade has expanded and multiplied continuously throughout this period, encouraged by reducing barriers and national borders promoted by 'peddlers' of this new era. The purpose of this study is to show that retailers are establishing purchasing offices in producing countries - or in nearby regions - to directly hire outsourced production

Integrated pest management programme in hospital environment

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)