Televisão digital nos espaços públicos: promoção da hospitalidade social

Pós-graduação em Televisão Digital: Informação e Conhecimento - FAAC

Uma análise sobre o suporte dos fatores de recursos humanos à gestão ambiental: estudo de caso em um hotel do interior do Estado de São Paulo

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Estudos éticos em representação do conhecimento: uma análise da questão feminina em linguagens documentais brasileiras

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Diretrizes curriculares nacionais para o curso de turismo: análise de dois projetos políticos pedagógicos

Pós-graduação em Educação - FFC

Do acolhimento a desconsideração da família no cenário hospitalar pela enfermagem: a divergência de modelos assitenciais e o sofrimento no trabalho, como componentes intervenientes

Pós-graduação em Enfermagem (mestrado profissional) - FMB

Ensino médio integrado no Maranhão: concepção, possibilidades e desafios

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Análise da relação simbólica da hospitalidade: desdobramentos e apropriações em fazendas históricas inseridas em espaços rurais

Pós-graduação em Geografia - IGCE

Literatura e instituição: cenário da responsabilidade e da hospitalidade

Neste ensaio, busca-se situar alguns momentos cruciais relacionados ao tema literatura e instituição com o objetivo de destacar efeitos e impasses, resultantes das transformações ocorridas no estudo da literatura institucionalizada, e de contribuir para promover a reflexão sobre tais modificações, enfatizando a necessidade de transformação e de discussão sobre essas alterações.

Greening the work force in Brazilian hotels: The role of environmental training

BACKGROUND: Organizations are increasingly required to reduce their environmental impact through the adoption of environmental management, which requires the support of human resource practices.OBJECTIVE: The objective of this study is to determine whether human resource management practices, especially training, are supporting environmental management practices at four hotels located in Brazil.METHODS: This research is qualitative, based on the analysis of four hotels in Brazil.RESULTS: Based on the systematized empirical evidence collected from four hotels (Hotels A, B, C, and D), it can be concluded that: (1) human resource management is still not fully aligned with environmental objectives at the hotels studied; (2) only Hotel B has implemented environmental management practices and aligned with human resource management in a more developed manner, which may indicate that these two variables of analysis could have interrelations; (3) environmental training as a human resource management practice was verified in all hotels analyzed.CONCLUSIONS: The greening of human resources practices is not fully aligned with environmental objectives in the hotels studied. If these hotels really wish to "go green," environmental training will be necessary. Hotel stakeholders play a major role in implementing the greening of the hotel industry.

Memória ambiental, cultural e turismo no vale histórico do Rio Paraíba do Sul: design de uma pesquisa

This text is aimed at disseminating cultural and environmental wealth of a region little known of major tour operators - which is strongly marked by historical traditions, in a bucolic rural still and by the hospitality of its residents. The Historic Valley of Rio Paraíba do Sul, although located in the Rio - Sao Paulo road lives in the shadow of the remarkable progress of the industrial cities in the main Valley. This paper presents results of research that deepened the knowledge of this region, with notable findings from the standpoint of culture and tourism, regional and national history. Isolated by considerable geographical barriers, this region has two aspects: the rebirth of nature after the decline of coffee plantations, with ecological sanctuaries that can now point toward environmental sustainability, and the formation of a culture with two historical times - refinement inherited from the barons coffee, paradoxically linked to the rustic countryside and modernity derived of its proximity to major centers. The results presented here are part of exploratory research, but were presented at different events, emphasizing the baroque character of practices derived from these two historical times and tourist potential related to the “cultura tropeira” and to hospitality that marks this countryside.

Planejamento estratégico e operacional na pequena empresa: impactos da formalização no desempenho e diferenças setoriais

This article analyzes the results of three different field research, carried out simultaneously in small technology-based sectors, metal-mechanical industry and hotel in the city of São Carlos - SP, with goals, concepts and methods of similar research. The studies were classified as quantitative and descriptive and conducted through a survey of opinion with the main leader of the company. It were considered valid for analyses, the responses of 57 leaders, it were 33 technology-based sector, 13 of the metal-mechanic industry and 11 in the hospitality sector. The main results: the formalization of planning has not led to better performance, considering the indicator growth in sales in the three sectors studied and that the degree of formalization of the planning of the companies in the technologybased sector was higher, while the hospitality sector had a percentage smaller. The dynamic aspect of technology-based sector and stability in the hotel sector in the region studied, leads to assume that the turbulence of the environment is a predominant factor, contradicting the proposal of some authors, in which the formal planning is inappropriate for small companies that operate in environments that change quickly.

Portabilidade e Mobilidade na TV Digital: atrativos para a hospitalidade social

This paper ditach the portability and mobility of digital television as opportunities for promotion to the social hospitality. The digital technologies add news concepts to hospitality, converging to the redemption of the social being, integrating and strengthening social ties in the technological space. With the digital television, we may have new forms of sociability, because may be required and assisted in any place, as a result of their actions for portability and mobility, which allows the construction of social ties or an ample concept the hospitality social in public spaces.