125 resultados para Sistemas de gestão da informação


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Pós-graduação em Engenharia Elétrica - FEIS

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Pós-graduação em Ciência da Informação - FFC

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Analyze possible relationships between the bankruptcy and the family structure of informal micro-enterprises in Fortaleza city, Brazil. The analysis began with a research among micro-entrepreneurs who were beneficiaries of PROFITEC loans in bankruptcy and non-bankruptcy situation in 1997-1999 period. Evaluate whether the overlap of family and professional relationship inside the organizational structure of those micro-enterprises is a factor leading to bankruptcy. The comparative analysis divides the micro-enterprises into two groups: one that which had complied with the loan obligations (abiding firms) and another which had not (non-abiding firms). The analysis pointed out the familiar structure as having positive and negative influences over organizational work in both groups. The research also realized that those groups of family informal micro-enterprises do not recognize the professional problems related to the family, giving room for managerial conflicts related to the compliance, work time and use of profit. We cannot say that family structure of the informal microenterprises is the decisive cause for non-abidance, since there are also family firms which have the same disadvantages of both groups, but are complying with their obligations. The personal relationships in the informal family firms, however, define good practices and behaviors that definitely affect their operations.

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Organizational environments are related to hierarchic levels existing in a determined organization, and they influence in the formal and informal flows origin and in their monitoring and/or extinction. Informational environments are a result of organizational environments, of which focus is information and knowledge. Information flows are a fundamental element to informational environments, in a way that there´s no informational environments if there´s no information flows. Informational flows are natural reflections from their environments, in terms of content and in the way they occur. This qualitative and quantitative research was developed in three stages, in a way to allow the comprehension of the phenomena related to information and knowledge environments and information flows that occur in the meat sector from the Province of Salamanca, Spain. We used Laurence Bardin´s ‘Analysis of Content’, more specifically the ‘Categorical Analysis’ technique to data analysis. As data collection procedure we accomplished a field research, applying a questionnaire as an intentional sample of the meat industries segment from the Province of Salamanca, Spain. From data tabulation and analysis, we infer that information environments and flows are relevant to these companies business development, as well as we emphasized the need of information and knowledge management deployment, in a way to insure organizational processes quality, industrial chain production and companies competition to conquer potential markets.

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ISO 26000, published in 2010, focuses on corporate social responsibility. This study presents a systematic review conducted in ISI Web of Knowledge (Web of Science) and Elsevier's Scopus databases to answer the following question: What are the barriers and motivators affecting the adoption of ISO 26000 by organizations? The articles were selected using filters that applied two inclusion criteria. The data were summarized in a table covering the concepts of ISO 26000, the motivators, and the barriers. The motivators were globalization or competition in international markets, congruence with management systems, reputation or image, relationship with employees and improvement of the organizational environment, improvement in the relationship with external stakeholders, competitive advantage and strategy, guide to corporate social responsibility (CSR), and reduction of business risks. The barriers were lack of alignment between CSR and organizational strategy; business (national and international); unfamiliarity with ISO 26000; lack of communication, tools and sensitivity to the subject; short-term focus; knowledge management; fear of not fulfilling the standard; and financial resources. Finally, an agenda for future studies was prepared.

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A growing number of companies is adopting quality management systems to achieve better performance and remain competitive in the market. These systems, however, can prove quite complex because they involve different practices and factors. This paper seeks to identify and analyze how each of these factors and practices, defined as quality constructs, influence the performance and competitiveness in the organizational environment and thus contribute to the strategic decisions in the area of quality. To achieve that, a survey was conducted with industrial companies located in the state of São Paulo, and the data was analyzed by a structural equation software. As a result, it was observed that the constructs Customer Focus and Human Resources are the most influent for the competitive criteria of a company, while the constructs Supplier development and Customer Focus exert greater impact on performance

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No ambiente competitivo em que as empresas estão inseridas, verifica-se um crescimento significativo da divulgação sobre a importância de uma gestão adequada, objetivando a manutenção de sua sustentação competitiva. As exigências de mercado fazem crescer continuamente a preocupação em implantar Sistemas de Gestão da Qualidade, não só no universo das grandes corporações, mas também das empresas prestadoras de serviços, como por exemplo, os laboratórios de ensaio. A Promulgação da Lei dos medicamentos Genéricos (LEI 9787), por meio da RDC 299/99 estabelece que os laboratórios possuem o dever de prestar serviços que atendam aos princípios fundamentais de gestão da qualidade analítica e de boas práticas de laboratório. Nesse contexto e visando a condução dos ensaios exigidos para o registro de medicamentos genéricos, a Rede Brasileira de Laboratórios Analíticos em Saúde teve sua origem. Dentre os requisitos estabelecidos pela REBLAS para habilitação de laboratórios na condução de ensaios de Equivalência Farmacêutica, é determinado que “o laboratório deve estabelecer, implementar e manter um Sistema da Qualidade apropriado ao escopo das suas atividades” (ANVISA, 2002). Assim, torna-se indispensável a existência de um Manual da Qualidade, ferramenta que descreve o Sistema de Gestão da Qualidade de acordo com a política e objetivos que são declarados pela organização, bem como um Manual de Segurança em Laboratório para a Unidade Operacional de Equivalência Farmacêutica da UNESP.

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Os 13 artigos reunidos neste livro foram primeiramente apresentados em encontro internacional sobre participação, democracia e políticas públicas na América Latina, realizado em 2013 na Faculdade de Ciências e Letras da Unesp. Para os organizadores da obra discutir o tema, principalmente no que concerne à transparência dos sistemas de gestão, é extrema importância para apontar direções para uma renovação política, articulações sociais e desenvolvimento socioterritorial. Eles explicam que a análise de marcos legais, fragilidades institucionais e prática autoritárias permitem enxergar o seu contrário e, com isso, aprimorar a prática de políticas públicas voltadas ao desenvolvimento de um país sustentado na democracia e na cidadania ativa. O livro é divido em quatro eixos temáticos. O inicial apresenta artigos que analisam a cidadania relacionada à saúde, gênero, prevenção ao abuso sexual e juventude. Abarca temas como o Sistema Único de Saúde, os movimentos e grupos feministas e abuso sexual. O seguinte destaca temas ligados à educação, também relacionados à cidadania, como o financiamento da educação e a educação em presídios paulistas. Desenvolvimento e combate às desigualdades sociais norteiam os estudos da terceira parte. São três artigos que tratam da complexidade da produção de políticas baseadas no diálogo entre pares institucionais, como representantes de governos e sociedade civil. O capítulo final é dedicado ao tema controle social e aperfeiçoamento da democracia. Os artigos abordam a questão do monitoramento das políticas e investimentos públicos por parte da sociedade civil.

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Pós-graduação em Ciência Animal - FMVA

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The fierce competitiveness of the current market and the sophistication of customer requirements made the commitment to quality a need within organizations. The search for quality has been carried out by the adoption of quality management systems, a formal organization that should be present throughout the organization, from the initial identification of market needs to the satisfaction of customer requirements. The methodology most commonly used for this purpose is based on the requirements of ISO 9001, latest version of 2008. Considering this scenario, was developed a case study in a small company of the industrial sector with the development of a plan for the implementation of ISO 9001. The proposed methodology involved the construction of a theoretical framework on the subject and the development of a case study with a qualitative approach. Initially, was applied a questionnaire to the representative of the organization about the company's operating procedures, activity logs held, current documentation, planning and resource management for the construction of an assessment about the adequacy of the company needs to ISO 9001. Were obtained as results the characterization of production processes and organizational structure of the company and examples of policy and objectives of quality, performance indicators, document control, system for visualization of non-compliances, among others. Finally, the benefits of adopting a quality management system based on ISO 9001 requirements for the company and its environmental issues such as increased process efficiency, less waste and greater profitability, were pointed out, and the conditions for effective certification in the future

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In Brazil, the discussion about thereplacement of analog television signals to digitaland its impact on society, in media companies andgovernment began in the 90s. Embryonic steps towardsdigitalisation of the television signal ground were thegovernment of Fernando Collor de Mello (1990-1992),with advances during the government of FernandoHenrique Cardoso (1994-2001) and in the governmentof Luiz Inacio Lula da Silva (2002). The academy startsthe discussion in 1996. This article aims to bring to lightthe results obtained from the survey Digital television:a historical perspective , which received the supportof CNPq for funding of two scholarships for scientifi cinitiation between August 2008 and July 2009. Theproject sought to identify what has been published onthe subject in the fi eld of Social Sciences and from threemacrodescritores (information management, publicpolicy and value chain), providing the li ing of a virtualcollection Zotero bibliographic innovative platform.The mapping serves to show the growing interest anddevelopment of research in the country during theperiod - when the number jumped to three works inthe fi rst seven years (1995-2001) to 198 in the last sevenyears (2002-2008). The research sought to identify themajor authors and works related to digital televisionand published in the country. The survey took intoaccount books, articles published in books, journals,Annals of Compós and Intercom, and dissertations andtheses. Data and refl ections on the survey are containedin this communication.

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The ancient struggle for a National Conference on Communication in Brazil, truly representative and with clear opportunities to define new rules to the sector of communication, has been waged for years and was conducted in late 2009. It is proposed to identify the background of the historic struggle for CNC can be perceived in the defense of press freedom and freedom of expression in seventeenth and eighteenth centuries, most recently in the movements of democratization policy in the 80s and 90s. The research was done by analyzing the direct and indirect official document concerning the establishment of guidelines and the convening of the Conference, and manifestation of civil society and business. 


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This paper focuses on the importance of internal communication within the journalism departments of regional Brazilian open television networks. This research shows that these professionals recognized that communication can improve relationship among staff and journalistic performance. However, just one of the companies researched invests in internal communication management. The present study also reveals many challenges which influence internal communication, relationship, and the journalistic work in these companies, such as: lean teams, interferences from other areas in the journalistic writing, lack of formal network of communication, competition among members of the team, the journalist's professional profile, need for shared leadership and internal communication policies and information management.

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Pós-graduação em Ciência da Informação - FFC