Comunicação interna: uma questão de qualidade

Internal Communications, a central theme of this project, it is essential to support a transparent and effective cooperation between organization and em ployee. In companies with Quality Management System, as certified in ISO 9001, need to adhere to the quality not only in its management policy, but as in all of its processes and the various agencies in which there is interaction, especially the internal. This paper aims to reflect on the interaction with the internal audience, paying attention to the fact that the information required and the strategic management of public relations positively interfere in the relationship between organization and employe e and the resulting benefits that these entail in quality management. The demonstration of the policies employed by the company Vien a Grafica & Editora as the basis for developing a model suggestive of internal communication in business quality. Thus, we intend to understand how effective communication arouses feelings of motivation and engagement among employees, so there is the realization of quality in all organizational sectors

Impactos ambientais decorrentes do processo de urbanização nas cabeceiras de drenagem do Córrego da Onça no município de Presidente Prudente – SP

O presente estudo tem por finalidade identificar os impactos ambientais decorrentes do processo de urbanização nas áreas das cabeceiras de drenagem do Córrego da Onça. O córrego em questão é um dos principais afluentes do Ribeirão Mandaguari e drena uma grande área do município de Presidente Prudente. A identificação dos impactos ambientais decorrentes da ocupação das áreas das cabeceiras de drenagem do Córrego da Onça foi baseada na análise da paisagem. Esta foi realizada a partir da inter-relação entre os aspectos históricos, urbanos e geomorfológicos. Para tanto, foi realizado um levantamento bibliográfico do processo de urbanização da cidade, através do qual se pôde compreender a forma como se deu a ocupação dessas áreas. Foram analisadas as características da paisagem local bem como as formas de uso e ocupação atuais do solo através de coleta de dados e informações em trabalhos acadêmicos, publicações, mapas e trabalhos de campo. No final do trabalho identificaram-se impactos ambientais decorrentes das formas de uso e ocupação do solo bem como da forma como se deu a implantação dos loteamentos

Tomada de decisão em grupo na seleção de processos para auditoria interna

L’audit, c’est un outil de gestion très important pour que les organisations puissent accomplir la réussite. Selon le fait qu’il n’y a pas des modèles d’aide à l’audit, il existe une opportunité de recherche. En considerant les Méthodes d’Aide à la Décision, il y a des plusieurs type d’applications. L’objectif de la recherche c’est la proposition d’un modèle capable de sélectionner des processus pour faire l’audit dans une distributeur de carburant en considerant la prise de décision en groupe. La modélisation normative empirique c’est la méthode de recherche utilisée. Un modèle qui utilise l’Analytic Hierarchy Process (AHP) et la prise de décision en groupe a été proposé face aux difficultés d’un département d’Audit Interne. Le modèle proposé présente les poids des processus et permet leur priorisations dans un scénario determiné. Pour l’application de ce modèle présenté, on a utilisé cinq critères et 26 alternative (processus). L’information de jugement a été bien founi par trois spécialistes du département. Quelques rendez-vous avec les participants ont été pris pour obtenir et réviser les donnés ainsi que discuter les résultats. Les résultats obtenus par le modèle permettent d’identifier les processus qu’il faut plus d’attention. L’équipe a considéré le modèle comme une proposition d’aide à la prise de décision très pertinent pour le département d’Audit Interne

Concentrações de nitrogênio e potássio na solução nutritiva do pimentão cultivado em substrato sem drenagem

Pós-graduação em Agronomia (Produção Vegetal) - FCAV

Método para reconhecimento de íris baseado na sua região interna

Recognition of individuals through the characteristics of the iris has in recent years become a well accepted technique due to both the high reliability of this procedure and the its non invasiveness. The methods used in such procedures seek information all over the iris, which depending on the algorithm used may result in high computational costs. Considering that most characteristics of the iris are in its inner region the goal of this work is to develop an algorithm for the recognition of individuals using only this region. To bring the outcome of our approach to the level of the best techniques described in the literature this technique has to be further elaborated, even so the results show a promising technique.

Implementação da metodologia lean manufacturing em uma linha de produção por meio de certificação interna

To the companies maintain competitive in the market, they need continuous improvement in quality and productivity. This continuous improvement can be achieved through lean manufacturing tools. The idea of lean manufacturing is to map the flow to identify the processes that don’t add value in the final product, according the customer specification, in others words is eliminate or reduce the waste on the production flow. However the implementation of lean manufacturing is not so simple and involves the resistance of the employees, lack of training and the lack of knowledge to make the implementation. The objective of this study is determinate the good practices and difficulties found by a multinational company in the field of healthy that aims implementing the Lean Manufaturing through an internal certification. The methodology used to approach the problem is a case of study that analyzes the information introduced through discussion made by a semi structured interview. The case study describes the steps to get the certification, involving the concepts of 5S, balancing, standardization and routine management. The literature and the study case showed that the good practices, such as productivity increases, safety level increases and the machine stability were accomplished, but the majority difficulties was found in cultural factors and planning. Some recommendations were proposed to the others companies, such as the elaboration of a qualification matrix and the review of the activities chronogram during the implementation. The way that the company found to implement Lean Manufacturing concepts was a creative method to show to everybody the objective and the target to be accomplished and is one way to recognize the effort through the certification

Um modelo de avaliação interna para a melhoria de processos pedagógicos e administrativo: aplicação em uma faculdade de tecnologia

Pós-graduação em Engenharia Mecânica - FEG

Biometria ocular ultrassonográfica e dopplerfluxometria das artérias oftálmica interna e central da retina em macaco-prego (Sapajus spp)

Pós-graduação em Biotecnologia Animal - FMVZ

Infraestrutura verde como prática sustentável para subsidiar a elaboração de planos de drenagem urbana: estudo de caso da cidade de Tupã/SP

Pós-graduação em Geografia - FCT

Influência dos parâmetros de projeto em um motor a combustão interna

This paper discusses the influence of the design parameters in the operation and construction of an internal combustion engine. A theoretical analysis was developed using a standard crank-connecting rod-piston to verify the behavior of the stresses generated in the combustion and transformed into rotational energy of the crank shaft. Design parameters directly influence not only the final result of the characteristics of power and torque, but how the engine must be built to withstand different loads. The choice of parameters of a combustion engine is directly linked with the application of the engine and the final result expected of it function

Avaliação da espessura da mandíbula com relação à fixação interna rígida em osteotomia sagital: estudo anatômico

Purpose: Trying to provide more anatomical data to the oral and maxillofacial surgeons regarding to orthognathic surgery, specifically about sagittal split osteotomy, the authors accomplished an anatomical study in dry human jaws, measuring the thickness in four previously established points of the body and mandibular ramus, at the usual spots used for the internal fixation by screws. Material and Methods: The authors also use the data collected to evaluate if there are significant differences between the group I (human dry mandibles with teeth) and group II (edentulous human dry mandibles). Results: For the group I the authors found the following results: x1 = 14,48, x2 = 14,94, x3=12,82 and x4 = 9,41, being the x2 the thickest point, and the least thick the x4. However in the group II, the found medium values were: x1 = 13,38, x2 = 13,08, x3 = 11,63 and x4 = 12,18, being the thickest point in that group the x1 and the least thick x3. The coefficient of simple correlation between the variables (group I and II) revealed a value of 0,6194, being this difference no significant at the meaning level of 95%.

A vigilância sem farda: a espionagem interna na ditadura civil militar através do DEOPS

Pós-graduação em História - FCHS

Melhoria nas forças restaurativas do equilíbrio do gerador de indução duplamente alimentado por meio de controle da tensão interna

Pós-graduação em Engenharia Elétrica - FEIS

Estudo comparativo de parâmetros limnológicos de duas bacias de drenagem da região centro-sul do Estado do Paraná, sul do Brasil

Two drainage basins located in the mid-southern region of Paraná state were comparatively studied for analysis of limnological characteristics in lotic ecosystems. Ten segments of rivers and streams were evaluated in each basin, from June 4th through to June, 29th , 2007. The following physical and chemical parameters were measured: water temperature, specific conductance, oxygen saturation, pH, turbidity, current velocity and depth. The two drainage basins presented similar nominal values for all parameters investigated. There were significant differences between the two environments in relation to temperature, pH, and oxygen saturation. Cluster analysis revealed five small groups of samplings, each one with particular limnological characteristics. The Principal Components Analysis (PCA) confirmed the difference among the drainage basins. These results suggest an influence of regional and local factors in limnological characteristics of rivers and streams in the studied drainage basins.