Gestão da informação e do conhecimento na Rede CEDES (2003 - 2010)

Pós-graduação em Ciências da Motricidade - IBRC

O processo de gestão de políticas públicas na perspectiva de ruptura social no município de Alterosa - experiência política gestão 1992 a 2005

Pós-graduação em Serviço Social - FCHS

Os desafios da gestão feminina no setor calçadista de Franca (SP) sob o olhar do Serviço Social

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Terceiro setor: a gestão do pensar, sentir, agir

Pós-graduação em Serviço Social - FCHS

O processo de gestão pública da miséria

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Os desafios da gestão feminina no setor calçadista de Franca(SP) sob o olhar do serviço social

Baseado em ampla pesquisa de campo, o trabalho analisa a situação da mulher em um setor economicamente tradicional, o calçadista, no qual parte importante da mão de obra pertence ao sexo feminino. A autora buscou, principalmente, compreender a atual cultura organizacional das empresas calçadistas, partindo da análise da gestão feminina, que vem crescendo no setor. Foram ouvidas tanto gestoras como operárias e, de acordo com a autora, os estudos reforçam a percepção inicial de que a divisão sexual é ainda profundamente marcante na indústria de calçados, com grande prejuízo para as operárias e para as próprias gestoras. Embora estas últimas tenham aberto espaços, o fizeram enfrentando preconceitos e desconfianças da cadeia produtiva, que ainda persistem. Certamente por isso, terminam por reproduzir a essência do conservador e ideologicamente predominante mundo masculino, onde os trabalhadores - e especialmente as mulheres- são tratados como mercadorias, não havendo lugar para a valorização pessoal, equidade nas contratações, planos de carreira e igualdade nas conquistas

Preservação digital na gestão da informação: um modelo processual para as instituições de ensino superior

Pós-graduação em Ciência da Informação - FFC

A gestão do patrimônio documental arquivístico em instituições públicas: considerações sobre uma eficaz fiscalização

The purpose of this study revolves around understanding the mechanisms of control over the management of documentary heritage. Was used as a methodological procedure the theoretical research. hus, from the analysis of documentary heritage as a category of cultural heritage, was used as theoretical and methodological substantiations Federal Constitution of 1988, the Law of Archives, the Fiscal Responsibility Law, as well as texts of authors that study about the concept and management of cultural heritage in order to obtain a theoretical study on the subject treated. It was found, with the analysis of legal and scientiic texts, the absence of preventive inspection by the public administrators in relation to the documentary heritage. hus, it was realized the need for efective supervision of acts performed towards preservation and management of public documents. Based on the assumption that the “Tribunal de Contas” is the public agency responsible for enforcement of accounting standards, iscal, budgetary and environmental, it is concluded that to it also would attribute the power to enforce compliance with rules concerning the protection and management of heritage archival documents.

Identificação das potenciais barreiras e motivações para gestão ambiental em instituições de ensino superior

Pós-graduação em Engenharia de Produção - FEB

PROUNI: estudo multicasos com bolsistas beneficiários (estudantes e egressos) de sete instituições de ensino supeiror do Estado de São Paulo

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Reclamações e gestão de crise sob a ótica das relações públicas: um estudo da empresa Wet'n Wild São Paulo

For the last few decades the relationship between companies and their market has been changing, driven by economic and political changes, new social demand, and by the technologic evolution. This new setting, combined with the creation of laws and regulatory agencies, increased the complexity of the relationship between companies and their customers, creating the need for strategies capable of handling the contemporary market's relationship. This context creates the need for new actions to deal with post-sale costume care to create customer loyalty and evaluate its overall satisfaction, in addition to treating possible complaints about their products and services. Along with the new customer's requirements in a dynamic communicational scenario, this paper addresses public relations' role in managing customer's complaints in light of crisis management. Based on the concepts of public relations, the approach of crisis and complaints management processes is constructed based on literature review and analysis of Wet'n Wild São Paulo's claims management. Therefore, the method used was document and content analysis based on documents provided by the company in order to evaluate their actions based on the concepts covered

Relações públicas e o planejamento estratégico nas instituições de ensino superior privadas

The society of the information brings with it a lot of changes day by day of the organizations, mainly for characterizing as a flexible society, in net and ruled in technological progress. The contemporary organizations are inserted in that reality and they need be maintained in markets more and more competitive. The Private Institutions of Higher education enter in this logic for they be organizations with lucrative ends that suffer strong influence of the external and internal atmosphere. To stand out, such Institutions need to count with a strategic administration, ruled in an own strategic planning for the branch in that acts. The professional of public relationships is shown capable to develop their main functions in such complex market. For so much it needs to participate in the global planning of the Private Institutions of Higher education, at the same time in that it develops it planning of the communication, intrinsic to the global strategic planning. This way, the present study treats of the professional's of Public Relationships possible contributions, ruled in theoretical data, inside of Private Institutions of Higher education in the Brazilian current scenery

Gestão do ouro azul no contexto globalizado Neoliberal: bem econômico ou bem social?

The neoliberalism based on the Washington Consensus advised privatization as the most effective alternative for the management of natural resources. The question is what is prioritizing efficiency, market or welfare? The growing concern about the water issue has been highlighted in discussions in international policy debates, and what it turns out is the prominence of corporate and economic interests over social and environmental. The water is in crisis, there are several sources of popular conflicts around the world contrary to how this resource is being offered, as the Water War occurred in 2000 in the city of Cochabamba. It is necessary to respect its limitations to ensure their future availability and choose the best development model that favors the effectiveness of their control. The international proliferation of commercial vision concerning water stipulated privatization of their management as ideal rule, which increased rates, concentrated income, has not improved the quality nor promoted the conquest of equal access to water for most systems that provides these services, this is, privatization has not brought positive results that outweigh the harm of its implementation. Water is an essential commodity for life of living beings, in all its stages, basic reason to develop plans, rules and commitments that ensure its conservation and provide, as soon as possible, a valid alternative for the sustainable management in long term

Os indesejáveis: agentes públicos e a gestão da mobilidade de trecheiros e pessoas em situação de rua

Pós-graduação em Psicologia - FCLAS

Questão jurídica e social para o Terceiro Setor: associações sem fins lucrativos de atividades profissionais e clubes de serviços - Franca-SP

Pós-graduação em Serviço Social - FCHS