Serviço de referência virtual via chat: uma análise comparativa em bibliotecas universitárias norte-americanas e brasileiras

Pós-graduação em Ciência da Informação - FFC

Adoção de práticas da produção enxuta na construção civil

The civil construction sector has been stimulated to industrialize itself by the adoption of lean production practices in its constructive process. Given this fact, this research verify and identify good practices and difficulties in implementing lean production in construction companies in the State of São Paulo, in order to be able to formulate recommendations to potentiate the performance of the lean concepts applied. The research method used was a multiple case study, where the companies analyzed are constructors that have already initiated the lean application in their systems. From the results, a case analysis was conducted in order to note the constructors' situation in relation to lean construction and, base on this analysis, recommendations were proposed for the companies reflect on lean principles and apply them along to your construction management

Estudo sobre o gerenciamento de projeto de desenvolvimento de um veículo Baja para competições

This paper presents a study of practices in project management of a college team that participates in Baja SAE competitions. The use of management techniques can deliver benefits to the project in terms of meeting customer needs, use of time and resources and minimization of risks, for example. Should be sought methods and techniques in agreement with the project context and the team that leads it. This paper analyzes a specific case of baja vehicle project management, obtaining data by means of literature research, archival research and interviews with students on the team (structured and unstructured). The study allowed to relate the practices used by the team and to identify possible areas for improvement, based on the literature on project management. There was thus obtained a set of recommendations for the current team, in future initiatives, and to other teams responsible for carrying out similar projects

Implementação da metodologia lean manufacturing em uma linha de produção por meio de certificação interna

To the companies maintain competitive in the market, they need continuous improvement in quality and productivity. This continuous improvement can be achieved through lean manufacturing tools. The idea of lean manufacturing is to map the flow to identify the processes that don’t add value in the final product, according the customer specification, in others words is eliminate or reduce the waste on the production flow. However the implementation of lean manufacturing is not so simple and involves the resistance of the employees, lack of training and the lack of knowledge to make the implementation. The objective of this study is determinate the good practices and difficulties found by a multinational company in the field of healthy that aims implementing the Lean Manufaturing through an internal certification. The methodology used to approach the problem is a case of study that analyzes the information introduced through discussion made by a semi structured interview. The case study describes the steps to get the certification, involving the concepts of 5S, balancing, standardization and routine management. The literature and the study case showed that the good practices, such as productivity increases, safety level increases and the machine stability were accomplished, but the majority difficulties was found in cultural factors and planning. Some recommendations were proposed to the others companies, such as the elaboration of a qualification matrix and the review of the activities chronogram during the implementation. The way that the company found to implement Lean Manufacturing concepts was a creative method to show to everybody the objective and the target to be accomplished and is one way to recognize the effort through the certification

Um modelo de avaliação interna para a melhoria de processos pedagógicos e administrativo: aplicação em uma faculdade de tecnologia

Pós-graduação em Engenharia Mecânica - FEG

Projeto DMAIC com ferramentas Seis Sigma para redução de sucata em uma multinacional do ramo de acessórios automobilísticos

In this era of globalization, with fierce competition in the labor market, using the reduction cost strategy and resources optimization, has become a competitive advantage. In this graduation study, it will be exposed in form of case study the DMAIC project (Define Measure Analyze Improve Control) execution, using of Six Sigma's tools, statistical and quality knowledge, with intent of analyze, improve and control the processes of a selected problem, always demonstrating good practice of methodologies. In an auto parts multinational branch, It was identified a high scrap rate in one of his production lines. This work will study this problem to improve their processes and ensure that these improvements are perpetual. As a result, reached the stipulated goals, increasing Corporation's Intellectual, thereby providing a competitive advantage

Recomendações para criação e gerenciamento de um sistema da qualidade em empresas de autopeças

This paper addresses the difficulties and best practices of a quality system of an automotive parts company. In it will be discussed the features and benefits of the proper use of a system of management and quality assurance. It emphasizes the proper use of tools and methodologies that aim improving the quality of processes and products. It also has some guidance information given by the standards of quality which helps the implementation of the quality system and the standards are important because it attests to the quality of companies. So, this work has as objective to guide the creation and management of the quality system in auto parts companies, which seek an increase in the quality of products and processes, it also helps to certify companies in the current quality standard for the sector, ISO TS 16949, and thus increases the competitiveness of companies in this market. As result, this paper resumes good practices, difficulties and key steps for creating and managing a quality system

Método para desenvolvimento de práticas de gestão integrada em clusters industriais

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Implantação de gestão da qualidade no serviço de hemoterapia em um hospital público do Estado de São Paulo

Pós-graduação em Pesquisa e Desenvolvimento (Biotecnologia Médica) - FMB

Gerenciamento de Big Data em plantas industriais

Nowadays the companies generate great amount of data from different sources, however some of them produce more data than they can analyze. Big Data is a set of data that grows very fast, collected several times during a short period of time. This work focus on the importance of the correct management of Big Data in an industrial plant. Through a case study based on a company that belongs to the pulp and paper area, the problems resolutions are going to be presented with the usage of appropriate data management. In the final chapters, the results achieved by the company are discussed, showing how the correct choice of data to be monitored and analyzed brought benefits to the company, also best practices will be recommended for the Big Data management

Melhoria de eficiência de máquinas pela metodologia DMAIC em eventos Kaizen

In a highly competitive and globally integrated market, excellence in production processes has become a survival factor, instead of just a differential point. In this context, companies from various sectors have resorted to philosophies and techniques already established in the literature to improve the efficiency of their production processes. This paper discusses aspects and techniques used to improve the production efficiency of a multinational company that manufactures surgical devices to a global market. Through DMAIC methodology, there were found opportunities to improve machines' efficiency by OEE, an efficiency indicator, in Kaizen Events. A case study was conducted to analyze the methodology and to identify good practices and difficulties along the way

Revisão dos procedimentos operacionais padrão da farmácia-escola Prof. Dr. Antonio Alonso Martinez conforme RDC 67/07

O Projeto de Iniciação Científica foi desenvolvido na Farmácia-Escola Prof. Dr. Antônio Alonso Martinez, uma unidade auxiliar da Faculdade de Ciências Farmacêuticas da UNESP-Araraquara e que é parte integrante do NAC (Núcleo de Atendimento à Comunidade). Por ser vinculada à uma instituição pública ela serve como modelo para toda a comunidade, além de ser um estabelecimento de ensino, pesquisa e extensão. Por isso, ela tem o compromisso de cumprir com todas as exigências legais de maneira exemplar, garantindo a qualidade dos produtos manipulados. Realizou-se a revisão e adequação dos Procedimentos Operacionais Padrão (POPs) presente no Manual de Boas Práticas de Manipulação da Farmácia-Escola, baseando-se nas diretrizes da RDC 67/07 (Anexo I - Boas Práticas de Manipulação em Farmácia) e também uma inspeção na rotina dos processos envolvidos na manipulação e dispensação dos produtos manipulados. Fez-se a aplicação do Roteiro de Inspeção para Farmácia - Anexo VII da RDC 67/07 com a finalidade de constatar e avaliar o cumprimento das Boas Práticas de Manipulação em Farmácias (BPMF). Verificou-se que a Farmácia-Escola ainda não está em conformidade com todos os critérios estabelecidos pela RDC 67/07, mas que mesmo com as dificuldades enfrentadas para se adequar ela atende à quase todos os itens considerados imprescindíveis. Segundo as farmacêuticas responsáveis, medidas corretivas vêm sendo estudadas para que aos poucos todos os itens constantes na Resolução em questão sejam cumpridos.

Estudo para implantação de uma Farmácia Viva a partir do Horto de Plantas Medicinais e Tóxicas da FCFAr

A Faculdade de Ciências Farmacêuticas da UNESP (Campus de Araraquara) possui, desde 1989, o Horto de Plantas Medicinais e Tóxicas Prof. Dra. Célia Cebrian Araújo Reis. O Horto é formado por uma coleção de plantas, principalmente medicinais, mas também tóxicas, alimentares e ornamentais. Conta com estrutura física, equipamentos e funcionário para o plantio e manejo das espécies. Nele são realizadas atividades de ensino, extensão e pesquisa, envolvendo estudantes de graduação e pós-graduação. O projeto Farmácias Vivas foi idealizado para a população nordestina e construído no Ceará pelo Prof. Dr. Francisco José de Abreu Matos da Universidade Federal do Ceará. Iniciado em 1983, teve como base o Horto de Plantas Medicinais desta universidade. Atualmente, o modelo das Farmácias Vivas foi adotado pelo governo brasileiro, sendo regulamentadas pela RDC nº 18, de 3 de abril de 2013 que dispõe sobre boas práticas de processamento e armazenamento de plantas medicinais, preparação e dispensação de produtos magistrais e oficinais de plantas medicinais e fitoterápicos em farmácias vivas no âmbito do Sistema Único de Saúde. Este trabalho teve como objetivo discutir a questão das Farmácias Vivas no Brasil e sugerir algumas diretrizes e práticas para se aproveitar o espaço disponível no Horto da FCFAr para servir de apoio para um projeto de Farmácias Vivas no município de Araraquara, com o manejo e processamento adequados de espécies selecionadas com base em evidências científicas e na tradição popular.

Control of Salmonella enterica serovar Enteritidis in laying hens by inactivated Salmonella Enteritidis vaccines

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Aspectos microbiológicos e de qualidade do leite bovino

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)