Justiça Restaurativa na Escola: reflexos sobre a prevenção da violência e indisciplina grave e na promoção da cultura de paz

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Conhecimento sobre plantas medicinais com atividade de controle do colesterol, pressão arterial e problemas renais, utilizadas pela população residente no Bairro dos Marins município de Piquete - SP

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

A patrimonialização do arquivo pessoal: análise dos registros Memória do Mundo do Brasil, da UNESCO

Pós-graduação em Ciência da Informação - FFC

Análise dos livros de atletismo como subsídio para o seu ensino no campo escolar

Pós-graduação em Ciências da Motricidade - IBRC

O futuro do presente no século XIX: uma análise

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Tributação do comércio eletrônico e integração regional

Pós-graduação em Direito - FCHS

As relações públicas em parceria com a ouvidoria e Ombudsman: gestão e ajuste para um relacionamento eficaz

This work presents as the central theme the management conducted by the Public Relations' professional regarding the custom relations' channels, focusing on Ombudsman. Its main objective is to discuss, reflect and establish a parallel between these activities, highlighting the importance of these channels on the organization’s communication and relationship process with their customers. Split in three chapters, it begins the discussion about the terminology in Ombudsman, from the meaning and concept of the terms to the comparison with other relationship means with the customer. It is a part of the study a brief history about organizations and their changes over the years, emphasizing the importance of customers and relations for the success of the modern day organizations, considering the Public Relations in this context. The discussion concludes establishing a parallel between the Ombudsman channels and the meaning of public relations in its management, regarding the relevancy of the subject in a highly competitive scenario, in which the customer/person, as a change agent, can be the responsible for the success or failure of organizations. The study tries to focus on showing the importance of the skills and competencies of the Public Relations for the fore mentioned channels, which are not well defined yet.

A empregabilidade das pessoas com deficiência: uma análise da inclusão social no mercado de trabalho do município de Bauru, SP

Based on the precepts of social inclusion, this research objected to examine the employment of people with disability(PWD), according to decree nº 3.298 which establishes hiring quotas for PWD in companies with 100 or moreemployees. Interviews were made with employees of HR departments in 12 different companies located in the westside of the state of São Paulo, based on a structured script. All the interviews were transcripted and gathered inanalysis categories. The results showed that one third of private companies comply with the regulation foremployment of PWD. Corporate policies prioritize hiring of people whose disabilities do not demand structuralmodifications in the work environment, or those whose disabilities represent a positive aspect for production lines.The majority of the interviewed understand disabilities as an individual phenomenon. Although they have talkedabout equal rights for everyone, the majority of them do not present a consistent speech based on the precepts ofsocial inclusion, for they fail to promote actions for supporting the population with disabilities and expecting thatthose with disabilities are the ones responsible to adjust themselves to all imposed conditions.

The importance of parental involvement in swimming lessons for person with disability

The Ecolological Theory of Human Development proposed by Urie Bronfenbrenner assumes that the activities and people involved in an evironment are essential to stimulate the aquisition of new abilities . Analyze the strategy of parent’s presence with their children in a swimming class for PWD during the teaching process. Also, verify the parent’s views on this experience and the participation of their child during practice. It is a qualitative and action-research. To collect data was utilized observation during to analyse the activities developed in a swimming class for PWD, on the presence of parents with their children. A semi-structured interview was used to analyse the perception parents after the experience of the classroom. Analysis of activities and the interview were based on the assumption of Bronfenbrenner (1996). It was found that 100% of the parents rated the positive experience of being with their children in the pool. We found that only 25% of parents reported that had entered the pool to play with their children. We emphasize that 75% had never entered in the water with their children, whether because of fear, lack of opportunity or not knowing how to swim. The proposal of parents’ participation in the swimming class with the PWD generated a favorable environment for development the activities. Parents identified the improvement, the potential and difficulties of PWD.

Practices of environmentally responsible reverse logistics systems in Brazilian companies

The aim of this paper is to propose a classification of reverse logistics systems based on activities for value recovery from returned products. Case studies were carried out in three Brazilian companies. Research results show that Company 1 uses a reverse logistics system based on ‘disposal logistics system’, the main reason for returns is ‘end of life’ and the main motivation is ‘legislation’; Company 2 uses ‘Recycling logistics system’, the main reason for the returns is ‘products not sold’ and the main motivation is ‘recovery of assets and value’; finally, Company 3 uses ‘product reprocessing logistics system’, the main reason for returns is ‘end of life’ and the main motivation is ‘social and environmental responsibility’.

Atendimento psicoterapêutico para crianças vítimas de violência sexual: projeto Sarauzinho

This experiment report refers to the project named “Sarauzinho”, which is linked to the extension “Workshops of Psychoanalysis and Artistics Gatherings” project. “Sarauzinho” was a partnership between UNESP and CREAS, created with the aim to assist children victims of sexual violence though a playful and artistic method and to implement a psychoanalytic listening of demands that appeared during the working group implementation. At the same time, the parents/responsible person who took the children to the meetings also received psychotherapeutic service at the waiting room, in an operative group format with psychoanalytic listening. The project has happened in 11 sessions (once a week, two hours each), with 4 kids and 4 caregivers participating. The service for the kids was organized in workshop models (open and free) and in little gatherings, with preprogrammed contents (playful and artistic). The initiative was inspired by the “Green houses”, a creation of the French psychoanalyst Françoise Dolto, and by the Museum “Imagens do Inconsciente do Centro Psiquiátrico Pedro II”, in Nise da Silveira, Rio de Janeiro city. This university extension activity has enabled the students to access some of the children’s traumas, as well as to obtain a better understanding of an infantile group psychotherapeutic service, with psychoanalytic listening. Besides, it has provided a playful and artistic environment to listen to the children and enable them to create new meanings of their traumas. For the adult participants, the meetings were moments to talk about their anxieties and to receive new guidance and instructions about their children’s education, especially about sexuality. The results, either related to the children’s meeting, as to the adult’s meeting, were favorable to the continuity of the project.