Serviço de Referência Virtual: implantação do serviço de chat

Introduction: With the invention of the Internet and the Collaborative Web, libraries had to rethink the way to offer their services. Thus, the U.S. libraries began a search for technological innovations in an effort to bring the library to the user through features that patrons commonly use. The Virtual Reference Service (VRS) through chat and reference services via videoconferencing are features that derived from this search. Objective: This article aims to outline the implementation process of Virtual Reference Services (SRV) libraries in American universities, particularly those for chat, as well as presenting the successful Brazilian experience. This paper also discusses factors to be considered for implementing virtual reference service via chat for libraries wishing to offer the service. Methodology: The research methodology is based on a theoretical search on international and national literature on the subject. The methodology also includes participant observation. Results: In Brazil the implementation of SRV in some university libraries has occurred and according to these institutions, the SRV is a service that benefits the community and puts the library in line with the demands of information technology and communication. Conclusions: It is concluded that online SRV is appropriate to the reality of university libraries in Brazil, since the institutions that offer the service have positive results from their assessments and believe they are adding value to their library.

Infância, ludicidade e pedagogia hospitalar: encontros e desencontros nas práticas educativas

The aim of this study is to investigate the significance of educational practices aimed at children in non formal education, in this case, specifically, the hospital context. The chosen methodology is part of an investigation conducted in two phases. In the first phase was carried out a theoretical stage, scientifically based studies guided by an historical-cultural and Sociology of Childhood, enabling placement on the particularities of children, the playfulness and the positioning of Pedagogy in the hospital. After this theoretical study was performed the second phase, with the completion of an empirical study with a research and intervention in a hospital playroom, in a public hospital considered a regional center in the northwestern city of São Paulo. The methodological procedures adopted for this empirical study were participant observation, interviews, action research and a questionnaire. Participant observation and action research are conducted within the brinquetodeca in five meetings with about 15 children, interviews were conducted with three family members and the questionnaire was applied to a healthcare professional. Among the results we can mention the following findings: a confirmation of the necessity of work in the hospital directing playful adaptations for the preservation and development of children's learning, and recent publications are scarce about the Hospital Education and underscore the need for the professional practice of education in non-school, the educational activities carried out reveals the possibilities of offering the child the continuation of their educational activities involving the playful and educational, the international and national literature on educational practices in the hospital allow to check ...(Complete abstract click electronic access below)

Validade de conteúdo e processos de respostas de um instrumento de rastreio para disfagia orofaríngea no Acidente Vascular Encefálico

Pós-graduação em Fonoaudiologia - FFC

Por dentro da história: mulheres operosas no mundo do comércio em Parnaíba (1930 a 1950)

Pós-graduação em História - FCLAS

Óleos essenciais: aspectos gerais e usos em terapias naturais

Traditional knowledge is now a source for research in the search for new biologically active compounds and how effective therapy that addresses the current health care. Health policies using these sources have been encouraged by international and national organizations like the World Health Organization and the Brazilian Ministry of Health. Aromatherapy and essential oils are one of these strands rising trade and as an object of study. This monograph aims to present general aspects about essential oils and their use in natural therapies such as aromatherapy.

O impacto social dos serviços de convivência e fortalecimento de vínculos para pessoas idosas: um estudo sob a ótica dos trabalhadores do SUAS

Pós-graduação em Serviço Social - FCHS

Dos sujeitos e lugares da punição: da passagem do/a jovem perigoso/a para o/a jovem em perigo: um estudo das dimensões do dispositivo da gestão dos riscos e de controle social da juventude

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Conforto térmico de edificações: análise crítica das tecnologias existentes

The rising in greenhouse gases emission as consequence of industrial expansion especially in developing countries is appointed as one of those reasons responsible for global warming. High-level temperatures are set as responsible for low productivity and high levels of discomfort. With the increase of worldwide energy demand, due to the population growth, this work aims to be an introductory text revising the current ventilation (mechanical and natural) and refrigeration technologies as well as low energy cooling techniques and architectural alternatives that seeks offering good ventilation and ideal buildings temperatures, making them sustainable. In addition, the text deals with the measurement instruments used to evaluate the parameters defined by international and national standards. At last, a case of study applies few concepts and technologies described in the text, introducing the results achieved, the limitations and suggestions to future works