Gestão do desempenho organizacional em empresas do setor de construção civil: uma aplicação do Balanced Scorecard

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Um roteiro para aquisição, criação e armazenamento do conhecimento: uma pesquisa-ação em uma organização do setor da construção civil

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Implantação da ISO 9001:2008: estudo de caso em empresado setor de construção civil

In Brazil , the construction industry is on an upward trend, mainly by the housing shortage , and yet there are few builders that take a Quality Management System ( QMS ) to improve the quality of its services and processes . The ISO 9001 standards are guidelines for an effective QMS and this certificate is recognized worldwide as a seal of quality standard. This paper will describe and analyze the implementation of a QMS in a small construction company of Guaratinguetá - SP, identifying best practices and major difficulties , besides proposing preparatory recommendations for other companies that seek the ISO 9000 certification. Access to company’s data made the nonconformities and the customer satisfaction research analysis possible, and a questionnaire and unstructured interviews allowed a deeper understanding of the situation. Despite this ISO 9000 QMS not being fully implemented, the company has already conquered some improvements in document control, project planning, process traceability and established focus on customer

Análise dos impactos na construção civil: avaliação do ciclo de vida em chapas de partículas para forros

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Resíduos sólidos na construção civil: a realidade nos canteiros de obra na cidade de Teresina, PI

Pós-graduação em Geografia - IGCE

Adoção de práticas da produção enxuta na construção civil

The civil construction sector has been stimulated to industrialize itself by the adoption of lean production practices in its constructive process. Given this fact, this research verify and identify good practices and difficulties in implementing lean production in construction companies in the State of São Paulo, in order to be able to formulate recommendations to potentiate the performance of the lean concepts applied. The research method used was a multiple case study, where the companies analyzed are constructors that have already initiated the lean application in their systems. From the results, a case analysis was conducted in order to note the constructors' situation in relation to lean construction and, base on this analysis, recommendations were proposed for the companies reflect on lean principles and apply them along to your construction management

Atualização do conceito de qualidade na construção civil

The quality control is of great importance for the development of any organization, mainly for providing an assurance of delivering high quality services and goods for the consumers. Quality can be defined by the word „change‟, for the company which intends to implement a quality control system must be open to changes. This can be noticed from the JURAN concept (1992 In SILVEIRA ET AL., 2002): “Quality is to fit for usage”, i.e., depending on the goal, the situation and the consumer, quality is seen in different ways, since each one has different wishes and opinions. Taking in to account the availability of means such as norms, theories and tools, that contribute for an efficient quality management system, this discrepancy of opinions and the lack of objectivity of this concept can be solved, since through the analyzes of these means one can set quality standards, i.e., market references which fulfill both consumers and builders demands. Thus, the quality concept ceases to be something so abstract, non-measurable, to become a more objective concept. Finally, the goal of this work is to analyze the quality concept through bibliographic studies and possible consumers‟ enquires, aiming at the building industry, and show how the quality, often taken as something abstract, can be a measurable and objective concept, that benefits both the consumer as well as the enterprise of this branch

Gestão da qualidade na construção civil

Quality Management has become an essential requirement for all companies intending to compete and ensure its place in the labor market. Several tools have been created as a way of ensuring the effectiveness of quality management, in order to control and manage the quality of services and products to ensure a final product with a high degree of competition and quality, besides satisfaction and exceeding customer expectations. Due to the great importance it has at the presente time on the world stage and internationally, civil construction felt the need to eliminate the defects and the lack of quality that have become so common over time to ensure a quality product and it´s customers satisfaction. It was then that this industry began to implement and develop more modern techniques and tools for quality control in construction. Quality achieved position in global market, defining which companies would continue and which companies would leave it, not to mention it became insistently required by the customer. Some tools such as ISO 9000 guided companies seeking a quality management. This presentation will present some of these management tools and their applicability in the civil construction industry. Thus, it will be evident that despite the current resources it is necessary that civil construction professionals abandon the idea that considers quality management a problem and begin thinking about it as a solution to prevent future errors and ensure the quality of their services

Benefícios na execução de uma obra sustentável em contrapartida aos métodos tradicionais da construção civil

The civil construction sector in Brazil is, simultaneously, a necessity that drives the economy and an evil that degrades the environment. Simple choices adopted in an enterprise can make big difference in harm caused by constructive practices, minimizing its harmful to the environment and making it sustainable. These choices, however, involve the use of materials and techniques often unknown by the builders, since the construction industry is very traditional. Even worse, the eco-friendly materials and sustainable techniques also face another obstacle to its use: the prejudice. Builders and customers prefer traditional methods to sustain belief that they present lower quality and higher price. This work raises awareness of the urgency with traditional methods must be overridden, showing practical and simple ways for this replacement, as well as confirm the quality equal to or even higher in the use of alternative materials and techniques, without addition in cost. Thus, the benefits are generated for all parties involved, from builders to residents

Impacto da ABNT NBR 15575 na qualidade da construção civil

The quality in construction is increasingly a concern in this sector, in view of the occurrence of problems in civil works, even when a contractor is certified by ISO 9001. The ISO 9001 certification does not ensure the maintenance of quality because it only establishes the requirements for a quality management system (QMS) to ensure standardization of processes and products. With the development of ISO 15575, standard performance, the builders took on a quality parameter with the requirements established by this Standard, which must be met. Thus, the implementation of a quality management system (QMS) becomes essential, showing users the concern for quality. This study aimed to verify, through a case study, the impact of NBR 15575 quality construction and how that standard of performance may be the key element of ISO 9001 to ensure quality maintenance of civil works

Considerações sobre o gerenciamento da construção civil em obras residenciais verticais

The civil construction is an industrial sector of great economic importance and that it comes exponentially growing in the country. However, this activity is deficient in its management processes, and in this context that the management of construction as a way of organizing and controlling all the technical and construction of an enterprise. The literature shows that the manager has a key role throughout the process of planning, execution and analysis of the results of the work being of prime importance that all steps have its due attention in order to avoid any technical problems or lack information. The management’s main objective is the transparency of technical and financial information to investors and their assessments of physical and financial performances of the work intervened positively in quality, deadlines and costs. In this sense, this paper aims to present consideration about the proper management of a residential development in vertical construction

Terceirização e trabalhadores da construção civil na cidade de Araraquara/SP

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Importância da avaliação do ciclo de vida na análise de produtos: possíveis aplicações na construção civil

Much has been discussed lately about reusing waste in new construction materials and countless studies have been carried out based on this objective. However, before these products can be called “sustainable” and a recycling system can be effectively implemented, it is fundamental for all the aspects involved in this action to be understood, and more important, what are the true gains for the productive sector and what are the benefits for the environment if this was to occur. In order to obtain a general framework for all environmental aspects and potential impacts associated with these products, over their entire life cycle, the most appropriate methodology is the Life Cycle Assessment (LCA). In view of the above, the objective of this work is to provide an overview of current studies of LCA, its history, its importance, its standards and the methodology employed and its applications related to civil construction. It is expected, to obtain a more complete scenario of the influences from a study of LCA, as well as establishing a contribution for the assessment of specific products and processes for civil construction, disseminating the importance of the use of this tool within the sector.

Aplicação preliminar do método QRAM para avaliação de riscos para segurança ocupacional na construção civil

A segurança ocupacional é imprescindível na indústria da construção civil e a análise e avaliação de riscos para a segurança ocupacional (AARSO) é o primeiro e fundamental passo para alcançá-la, baseado na definição e implementação de programas de prevenção. A AARSO é um processo complexo, que implica a consideração e análise de muitos parâmetros quantitativos e/ou qualitativos que são difíceis de quantificar. As metodologias AARSO utilizadas na indústria da construção civil são baseadas em informação sujeita a incerteza (sendo tratada por técnicas probabilísticas e/ou estatísticas), difusa, imprecisa e/ou incompleta. Isso implica algumas limitações, como, por exemplo, obrigar os analistas a estimar parâmetros ou efetuar comparações com outros canteiros de obras (o que afasta do sistema real em estudo). O objetivo inicial deste estudo foi efetuar a pré-validação de um método AARSO, o QRAM, em duas cidades brasileiras, de médio e grande porte.

Diagnóstico do gerenciamento dos resíduos da construção civil da região metropolitana de São Paulo

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)