A gestão da informação sob a luz do Enterprise Content Management (ECM): um estudo de caso em uma universidade pública

This work involves the organization and content perspectives on Enterprise Content Management (ECM) framework. The case study at the Federal University of Rio Grande do Norte was based on ECM model to analyse the information management provided by the three main administrative systems: The Integrated Management of Academic Activities (SIGAA), Integrated System of Inheritance, and Contracts Administration (SIPAC) and the Integrated System for Administration and Human Resources (SIGRH). A case study protocol was designed to provide greater reliability to research process. Four propositions were examined in order to reach the specific objectives of identification and evaluation of ECM components from UFRN perspective. The preliminary phase provided the guidelines for the data collection. In total, 75 individuals were interviewed. Interviews with four managers directly involved on systems design were recorded (average duration of 90 minutes). The 70 remaining individuals were approached in random way in UFRN s units, including teachers, administrative-technical employees and students. The results showed the presence of many ECM elements in the management of UFRN administrative information. The technological component with higher presence was "management of web content / collaboration". But initiatives of other components (e.g. email and document management) were found and are in continuous improvement. The assessment made use of eQual 4.0 to examine the effectiveness of applications under three factors: usability, quality of information and offered service. In general, the quality offered by the systems was very good and walk side by side with the obtained benefits of ECM strategy adoption in the context of the whole institution

Globalização da agricultura e concentração fundiária no município de Ipanguaçu-RN

This research talks about the insertion of the borough Ipanguaçu-RN on the agricultural globalization process from 1979 to 2003. At the first moment (1979-1992) with the construction of the Açu´s barrage and the entry of agricultural national enterprises and secondly (1993-2003) with the entry of the multinational Del Monte Fresh Produce enterprise. During all this insertion period the impacts on the local land market. To make the research operational, it was tried to analyze documents of the local registry office and all the local, national and international bibliography about this issue during all the study period. Furthermore, interviews were made. At the ending of this thesis, the results show intensification of the agricultural capitalization on this borough, changing of the productive axis which heads to the external market and the land concentration of this borough. It was concluded that the insertion of this borough in the globalization system will increase the external intervention on Ipanguaçu blocking, then, the access if the local population to the land