Gest��o do Conhecimento e o uso estrat��gico de Tecnologias de Informa����o: um estudo em Redes de Franquias no Estado do Rio Grande do Norte

This study discusses the use of information technologies for knowledge management in networks of franchises in the Rio Grande do Norte/Brazil, whose management and operation are complex activities, characterized by the geographic spread of their network unities, creating barriers to communication and information sharing between franchisors, franchisees and final customers. In view of this, the following hypotheses were formulated: the knowledge management can be a positive alternative for improving communication between units; and information technology can eliminate many problems related mainly to capture and share knowledge. In general, it aims to investigate, in qualitative and quantitative aspects, how information technology can support knowledge management in networks of franchises. Specifically purposes to register the existence of managerial practices related to knowledge management in enterprises at the franchising sector; to verify whether they have the technological resources with the potential to facilitate the sharing of information; to identify what are the technologies of information and communication used in the organizational environment; and suggest measures that will facilitate the process of organizational learning, using information technology and communication as tools. It concludes that knowledge management becomes a positive alternative, especially in strengthening of bonds of communication and sharing of knowledge between the franchises. In this regard, information technology must provide all the services of the corporation to facilitate communication between franchisor and franchisee, through a single and integrated system. However, they still show unsuitable for more sophisticated technology platforms

Ergonomia cognitiva do trabalho: um estudo baseado na gest��o do conhecimento e no capital intelectual

REGIS, Josiana Florencio Vieira. et al. Ergonomia cognitiva do trabalho: um estudo baseado na gest��o do conhecimento e no capital intelectual. IN: SIMPOSIO DE ENGENHARIA DE PRODU��AO, 15., 2008, Sao Paulo. Anais eletronicos... Sao Paulo: UNESP, 2008. TRabalho oral. Disponivel em: http://www.simpep.feb.unesp.br/anais_simpep.php?e=2. Acesso em: 4.set.2010.

As bibliotecas escolares digitais constitu��das atrav��s de uma rede de conhecimento digital

BEZERRA, Gesiane Ferreira; C��MARA, Rafael Silva da; SANTOS, Valdete Honorato dos et al. As bibliotecas escolares digitais contitu��das atrav��s de uma rede de conhecimento digital. In: SEMIN��RIO DE PESQUISA DO CENTRO DE CIENCIAS SOCIAIS APLICADAS, 16, 2010. Natal. Anais eletr��nicos... Natal: SEMIN��RIO CCSA, 2010. Trabalho oral. Dispon��vel em:<http://www.ccsa.ufrn.br/seminario2010/anais/artigos/gt2-10.pdf>. Acesso em: 25 nov. 2011.

A forma����o inicial do professor de qu��mica e o uso das novas tecnologias para o ensino: um olhar atrav��s de suas necessidades formativas

La disertaci��n, desarrollada en el Programa de PostGraduaci��n en Ense��anza de las Ciencias Naturales y de la Matem��tica de la UFRN, estudia las necesidades formativas de licenciandos en Qu��mica sobre el uso de las nuevas tecnolog��as de la informaci��n y de las comunicaciones (NTIC), en especial, las relacionadas con la utilizaci��n de programas computacionales para la ense��anza de la qu��mica. En la actual sociedad del conocimiento, se torna imperativo la eclosi��n de nuevas formas de aprender y de ense��ar, que requieren de nuevas concepciones del trabajo pedag��gico. En ese sentido, se exige de los profesores el desarrollo de nuevas habilidades y competencias. El presente trabajo est�� comprometido con la b��squeda de elementos que puedan nortear los procesos formativos de profesores de qu��mica con el objetivo de contribuir con una mejor preparaci��n de la formaci��n inicial, tomando en cuenta sus necesidades de formaci��n. Fue utilizado el cuestionario como instrumento de investigaci��n para diagnosticar y caracterizar las necesidades fomativas, buscando establecer correlaciones entre diferentes variables que cacarterizan el estudio, con el fin de establecer semenazas y discrepancias entre las habilidades docentes en estudio y las necesidades formativas. Los analises de los datos tomo elementos de la estadistica descriptivo e inferencial, con analises multivariados, lo que posibilit�� identificar las necesidades formativas. Los resultados muestran ue de forma general los licenciandos evaluan como de bajo, el grado de desarrollo de las habilidades para ense��ar usando las NTIC, as�� como manifiestan sentir necesidades formativas en todas las habilidades referentes a esa esfera del trabajo docente

Conhecimento sobre energia e��lica: um estudo explorat��rio a partir das redes sem��nticas naturais de estudantes da cidade de Natal

The human being has a fundamental role in issues concerning scarcity of energy resources as well as in the success of technologies which favor the use of renewable sources, such as wind energy. But what does wind energy mean for people? What are the psychological meanings concerning this term? Aiming to answer these questions, the general objective of this dissertation was to identify and to analyze the knowledge about wind energy taking into account a network of psychological meanings. One hundred and ninety one (191) university students from Natal-RN participated in the study, being male the majority (53%); aged between 17 and 51 years old (M=23.3 years; SD=5.7). Participants responded to self reports using the Natural Semantic Networks (NSW) technique, as well as to several sociodemographic questions. The results showed a consistent, positive and useful general semantic network. In this semantic network, knowledge about wind energy was represented by words that correspond to the appeal of (pro) environmental stance (e.g., clean and nature), that evinced both the technological aspect (e.g., force) and the economic aspect (e.g., economy). Results from different groups were also analyzed. The first set of groups (non-environemental and environmental) was divided considering the course (e.g., ecology and economy). The second set of groups(non-caretaker and caretaker) was divided based on the practice of environmental care expressed. Subtle differences were observed in the semantic networks of caretakers, who emphasized environment, an attribute not mentioned by non-caretakes. This indicates a construction of knowledge that is influenced by the presence or absence of the environmental commitment. Such findings may be useful in the construction of instruments for surveys and in the development of public and educational policies. Additionally, they may assist the media towards a more objective performance concerning wind energy

Ergonomia cognitiva do trabalho: um estudo baseado na gest��o do conhecimento e no capital intelectual

REGIS, Josiana Florencio Vieira. et al. Ergonomia cognitiva do trabalho: um estudo baseado na gest��o do conhecimento e no capital intelectual. IN: SIMPOSIO DE ENGENHARIA DE PRODU��AO, 15., 2008, Sao Paulo. Anais eletronicos... Sao Paulo: UNESP, 2008. TRabalho oral. Disponivel em: http://www.simpep.feb.unesp.br/anais_simpep.php?e=2. Acesso em: 4.set.2010.

As bibliotecas escolares digitais constitu��das atrav��s de uma rede de conhecimento digital

BEZERRA, Gesiane Ferreira; C��MARA, Rafael Silva da; SANTOS, Valdete Honorato dos et al. As bibliotecas escolares digitais contitu��das atrav��s de uma rede de conhecimento digital. In: SEMIN��RIO DE PESQUISA DO CENTRO DE CIENCIAS SOCIAIS APLICADAS, 16, 2010. Natal. Anais eletr��nicos... Natal: SEMIN��RIO CCSA, 2010. Trabalho oral. Dispon��vel em:<http://www.ccsa.ufrn.br/seminario2010/anais/artigos/gt2-10.pdf>. Acesso em: 25 nov. 2011.