SSM samba: a survey of brazilian approaches to soft systems methodology (1999-2005)

This paper reports the results of a survey intended to discover the manner in which Soft Systems Methodology (SSM) is understood and used in Brazil. The focus is upon SSM papers published in national and international journals, and conferences, incorporating a refereeing procedure. To be included in the survey, publications had to meet at least one of the following criteria: (a) authorship is clearly of Brazilian nationality; or, (b) authorship is affiliated to a Brazilian institution; or (c) application is set in Brazil. Similar surveys reporting on the United Kingdom, Australia and, to a lesser extent, Spain have been published previously in the literature. This paper, therefore, contributes to the growing international understanding and usage of SSM. Ultimately the paper serves as an initial map of the developing context in Brazilian SSM theory and practice.

O Banco Central como uma organização de aprendizagem

This study' s aim was to verify at what point the concept of learning organization can be applied to Central Bank. It argues how this concept can generate thoughts and ideas about organizational issues, as it emphasizes the development of new skills and capabilities. The essay includes the description of the model that inspired it and some complementary notions regarding the theme. The model studied was analysed and compared to the field research and the documents. Many aspects that make the Bank similar to an ideal leaming organization have been pointed out in the area of innovation in infrastructure, such as the implementation of new practices and systems. In a deeper leveI of reflection, it was verified that in relation to the practice of the fifth learning disciplines (Personal Mastery, Mental Models, Shared Vision, Team Learning and Systems Thinking), the creation of new guiding ideas, new management methods, the Central Bank does not approximate of what it is called a learning organization.

Gestão das empresas atacadistas-distribuidoras: contribuições para a construção de um modelo integrando gestão da qualidade e processos

Trata das empresas atacadistas-distribuidoras e apresenta possíveis ações para a melhoria de suas práticas de gestão. Por meio de um estudo envolvendo quatro casos de Uberlândia-MG, combinado com a aplicação do método de pesquisa para sistemas pouco estruturados (Soft Systems Thinking), indicam-se proposições para a construção de um modelo fundamentado na gestão da qualidade e processos. Estas proposições são validadas por executivos atuantes em organizações do mundo real.

Important, unimportant a critical anticipation of the assumptions of legal positivism in Alice in Wonderland

Almost a full century separates Lewis’ Alice in Wonderland (1865) and the second, lengthier and more elaborate edition of Hans Kelsen’s Pure Theory of Law (1960; first edition published in 1934). And yet, it is possible to argue that the former anticipates and critically addresses many of the philosophical assumptions that underlie and are elemental to the argument of the latter. Both texts, with the illuminating differences that arise from their disparate genre, have as one of their key themes norms and their functioning. Wonderland, as Alice soon finds out, is a world beset by rules of all kinds: from the etiquette rituals of the mad tea-party to the changing setting for the cricket game to the procedural insanity of the trial with which the novel ends. Pure Theory of Law, as Kelsen emphatically stresses, has the grundnorm as the cornerstone upon which the whole theoretical edifice rests2. This paper discusses some of the assumptions underlying Kelsen’s argument as an instance of the modern worldview which Lewis satirically scrutinizes. The first section (Sleepy and stupid) discusses Lewis critique of the idea that, to correctly apprehend an object (in the case of Kelsen’s study, law), one has to free it from its alien elements. The second section (Do bats eat cats?) discusses the notion of systemic coherence and its impact on modern ways of thinking about truth, law and society. The third section (Off with their heads!) explores the connections between readings of systems as neutral entities and the perpetuation of political power. The fourth and final section (Important, Unimportant) explains the sense in which a “critical anticipation” is both possible and useful to discuss the philosophical assumptions structuring some positivist arguments. It also discusses the reasons for choosing to focus on Kelsen’s work, rather than on that of Lewis’ contemporary, John Austin, whose The Province of Jurisprudence Determined (published in 1832) remains influential in legal debates today.