3 resultados para tone

em Repositório digital da Fundação Getúlio Vargas - FGV


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Este trabalho busca analisar um breve, mas rico, período da trajetória de Alceu Amoroso Lima, ou Tristão de Athayde, seu pseudônimo, considerado um dos principais pensadores católicos do século XX. Os anos compreendidos entre 1964 e 1968 servem como um ensaio para aquela que chamamos aqui de fase de radicalização, quando o escritor, por meio de seus artigos publicados semanalmente no Jornal do Brasil, desfere duras críticas ao regime militar implantado em 1964. Durante estes anos, a política, que sempre permeou seus livros e colunas nos jornais, passa a ser a tônica de tudo o que escreve, junto com os acontecimentos que marcaram a Igreja Católica e a sociedade brasileira. A análise desta pesquisa é feita tendo como fontes principais as cartas trocadas diariamente entre o jornalista e sua filha, madre Maria Teresa, e os artigos que publicava semanalmente no Jornal do Brasil. Também foram realizadas entrevistas com personalidades que conviveram com Alceu e analisadas entrevistas concedidas por ele e depois publicadas em livros.

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Companies have looked for many new ways to communicate with their customers. In the current scenario, Facebook has proven to be an efficient communication tool between consumers and businesses. This study aims to understand the differences in the complaint messages sent to companies, through an experiment that measured the emotional tone and the lack of formality in each message received by the website and the Facebook page of the company. As expected, people are more informal on Facebook. However, contrary to our intuition, participants tended to display more emotions on the company website. The social norms theory and the impression management contributed to explain the phenomena found.

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Discrimination, in its best form, is a hard concept to fathom as an employee or ordinary citizen. In the workplace, there are times when discrimination is necessary due to extenuating circumstances that revolve around the form or act of discrimination. It could be conveyed to save a life or avoid future conflict. However, it must be clearly stated as a written law that the act is lawful. When unlawful discrimination occurs, it stages an entirely different tone, as it is mainly conducted out of malice, hatred, greed, control, or ignorance. Over the last few decades, discrimination has existed in the workplace, although Federal laws mandate that it does not occur. It does not exist in just one geographical area or is country specific, but covers a wide spectrum, linking countries together from their points of view to creating rifts amongst those who are affected and those who are not, not only from a business perspective, but social humanistic relationships as well. This thesis will use quantitative and qualitative data to support discrimination of sexual harassment, race or color, and gender issues, as well as personal experiences, and how it has and will continue to impact businesses if the acts do not cease, permanently. Leadership, from the Presidents and Heads of Countries, Chief Executive Officers (CEOs), managers, lowest-ranking supervisor, and employees should make it their personal goal to ensure these issues do not continue or arise in their perspective areas of responsibilities. When employees understand that they are valued, will be taken seriously when reporting acts of discrimination, and that some form of action will be taken, performance and productivity will escalate, and morale will increase in the workplace, resulting in higher productivity and subsequently higher profit margins for the company.