A percepção dos indivíduos sobre a inserção de tecnologias de informática nos processos de mudança organizacional: um estudo de caso

This dissertation presents a research aimed at identifying and explaining the individual perceptions as far as the introduction of computer technology concerning the organization change process and the reason underlying those changes, utilizing for study purposes, a customer attendance agency of INSS , located in São Luís-MA, which data collection was carried out by interviews with three managers and application of to thirty employees, all of them working at the unit researched. The core point was to identify feelings and perceptions of individuals, and the reason steering the change actions deployed in this office. Based on this perception, it is presented a literature review on the main thinkers who discussed the role, and the relevance of reasoning in the development of human relations, both in the organizations and in society. To start with, Max Weber thinking on rationality was introduced, on the sequence, the discussion raised by the Frankfurt School in its first phase, mainly on the Max Horkheimer thinking and finally it is shown a summary of Jurgen Habermas thinking, mainly concerning its communicative action theory proposed as a path to emancipation of individual of current instrumental reasoning. Summing up, we can conclude from this research that perceptions, feelings and opinions indicate that the institution uses to discuss with the civil servants the implementation of change process. For those servants the excessive functional control, the limitation of knowledge production and an artificial functional integration are consequences of the shape and intensity, as well as of computer technologies deployed in the institution. It is also shared by most of civil servants, including managers, that the overall participation would have more validity and would decrease the resistance to those changes. And it is also worth registering that despite of the servants having job stability, only 50% have positive expectations as far as its future in the institution.

The effect of options on coordination

This paper studies how constraints on the timing of actions affect equilibrium in intertemporal coordination problems. The model exhibits a unique symmetric equilibrium in cut-o¤ strategies. The risk-dominant action of the underlying one-shot game is selected when the option to delay effort is commensurate with the option to wait longer for others' actions. The possibility of waiting longer for the actions of others enhances coordination, but the option of delaying one s actions can induce severe coordination failures: if agents are very patient, they might get arbitrarily low expected payoffs even in cases where coordination would yield arbitrarily large returns.

The determinantss of foreign direct investment distribution among the Brazilian states

O Investimento Estrangeiro Direto (IED) tem desempenhado um papel importante no esforço do Brasil para tornar-se uma economia orientada para o mercado. De 1995 a 2012 o Brasil recebeu $ 511.5 bilhões de dólares em IED. Em 2012, o Brasil foi o segundo país em desenvolvimento que mais recebeu IED e o quarto no mundo (UNCTAD).Devido à concentração geográfica, os estados brasileiros que são consideravelmente menos desenvolvidos e mais pobres, são aqueles que mais precisam de investimentos e que no entanto, não têm sido receptores relevantes de IED. Em 2010, os estados com os maiores estoques de IED foram São Paulo, com 42,3 por cento do total ($ 99,9 bilhões de dólares), Rio de Janeiro com 13,3 por cento ($ 31,4 bilhões de dólares) e Minas Gerais com 10,6 por cento do total ($ 25,1 bilhões de dólares). Como pode ser observado, apenas três dos vinte e sete estados brasileiros receberam cerca de 66 por cento do total de IED destinado ao Brasil.Dada tal diferenciação na distribuição de IED entre os estados brasileiros, o presente estudo busca explicar se o benefício tributário também é determinante para o fluxo de IED, além das demais variáveis já consideradas como determinantes em outros estudos. Dada a limitação de dados, realizamos duas análises econométricas com dados em painel: 1. Usando seis variáveis chaves: tamanho do mercado consumidor, a qualidade da mão de obra, infraestrutura, custo da mão de obra, carga tributária e benefício tributário (por macro regiões), nos anos de 1995, 2000, 2005 and 2010; 2. Usando cinco variáveis: as mesmas do primeiro modelo, excluindo o custo da mão de obra (por falta de dados) e utilizando os dados de benefício tributário por estado, nos anos de 2010, 2011 e 2012.

How the full opening of the capital account to highly liquid financial markets led Latin America to two and a half cycles of ‘mania, panic and crash’

Latin America has recently experienced three cycles of capital inflows, the first two ending in major financial crises. The first took place between 1973 and the 1982 ‘debt-crisis’. The second took place between the 1989 ‘Brady bonds’ agreement (and the beginning of the economic reforms and financial liberalisation that followed) and the Argentinian 2001/2002 crisis, and ended up with four major crises (as well as the 1997 one in East Asia) — Mexico (1994), Brazil (1999), and two in Argentina (1995 and 2001/2). Finally, the third inflow-cycle began in 2003 as soon as international financial markets felt reassured by the surprisingly neo-liberal orientation of President Lula’s government; this cycle intensified in 2004 with the beginning of a (purely speculative) commodity price-boom, and actually strengthened after a brief interlude following the 2008 global financial crash — and at the time of writing (mid-2011) this cycle is still unfolding, although already showing considerable signs of distress. The main aim of this paper is to analyse the financial crises resulting from this second cycle (both in LA and in East Asia) from the perspective of Keynesian/ Minskyian/ Kindlebergian financial economics. I will attempt to show that no matter how diversely these newly financially liberalised Developing Countries tried to deal with the absorption problem created by the subsequent surges of inflow (and they did follow different routes), they invariably ended up in a major crisis. As a result (and despite the insistence of mainstream analysis), these financial crises took place mostly due to factors that were intrinsic (or inherent) to the workings of over-liquid and under-regulated financial markets — and as such, they were both fully deserved and fairly predictable. Furthermore, these crises point not just to major market failures, but to a systemic market failure: evidence suggests that these crises were the spontaneous outcome of actions by utility-maximising agents, freely operating in friendly (‘light-touch’) regulated, over-liquid financial markets. That is, these crises are clear examples that financial markets can be driven by buyers who take little notice of underlying values — i.e., by investors who have incentives to interpret information in a biased fashion in a systematic way. Thus, ‘fat tails’ also occurred because under these circumstances there is a high likelihood of self-made disastrous events. In other words, markets are not always right — indeed, in the case of financial markets they can be seriously wrong as a whole. Also, as the recent collapse of ‘MF Global’ indicates, the capacity of ‘utility-maximising’ agents operating in (excessively) ‘friendly-regulated’ and over-liquid financial market to learn from previous mistakes seems rather limited.

How the full opening of the capital account to highly liquid financial markets led Latin America to two and a half cycles of ‘mania, panic and crash’

Latin America has recently experienced three cycles of capital inflows, the first two ending in major financial crises. The first took place between 1973 and the 1982 ‘debt-crisis’. The second took place between the 1989 ‘Brady bonds’ agreement (and the beginning of the economic reforms and financial liberalisation that followed) and the Argentinian 2001/2002 crisis, and ended up with four major crises (as well as the 1997 one in East Asia) — Mexico (1994), Brazil (1999), and two in Argentina (1995 and 2001/2). Finally, the third inflow-cycle began in 2003 as soon as international financial markets felt reassured by the surprisingly neo-liberal orientation of President Lula’s government; this cycle intensified in 2004 with the beginning of a (purely speculative) commodity price-boom, and actually strengthened after a brief interlude following the 2008 global financial crash — and at the time of writing (mid-2011) this cycle is still unfolding, although already showing considerable signs of distress. The main aim of this paper is to analyse the financial crises resulting from this second cycle (both in LA and in East Asia) from the perspective of Keynesian/ Minskyian/ Kindlebergian financial economics. I will attempt to show that no matter how diversely these newly financially liberalised Developing Countries tried to deal with the absorption problem created by the subsequent surges of inflow (and they did follow different routes), they invariably ended up in a major crisis. As a result (and despite the insistence of mainstream analysis), these financial crises took place mostly due to factors that were intrinsic (or inherent) to the workings of over-liquid and under-regulated financial markets — and as such, they were both fully deserved and fairly predictable. Furthermore, these crises point not just to major market failures, but to a systemic market failure: evidence suggests that these crises were the spontaneous outcome of actions by utility-maximising agents, freely operating in friendly (light-touched) regulated, over-liquid financial markets. That is, these crises are clear examples that financial markets can be driven by buyers who take little notice of underlying values — investors have incentives to interpret information in a biased fashion in a systematic way. ‘Fat tails’ also occurred because under these circumstances there is a high likelihood of self-made disastrous events. In other words, markets are not always right — indeed, in the case of financial markets they can be seriously wrong as a whole. Also, as the recent collapse of ‘MF Global’ indicates, the capacity of ‘utility-maximising’ agents operating in unregulated and over-liquid financial market to learn from previous mistakes seems rather limited.

Participação Infantil: experiência de pesquisa realizada em organização social na Zona Oeste do Rio de Janeiro

Este trabalho se propõe a ser um fio na teia de reflexões que tecem o debate sobre a participação infantil a partir do ponto de vista das crianças em co-operação com adultos. Sua trama se compõe de campos distintos e autônomos - infância, direito social e participação -, que se cruzam e inter-relacionam, investigados no âmbito de uma experiência realizada na organização social Fundação Xuxa Meneghel, que tem como eixo central de suas ações a promoção e a proteção de crianças e adolescentes que vivem em situação de vulnerabilidade social na Zona Oeste do município do Rio de Janeiro. Trata-se de uma micro-experiência, que pretende compreender o ser criança em relação aos seus direitos humanos e sociais, observando sua influência nas práticas sociais presentes na nossa cultura. O direito à participação infantil - entendida como ferramenta para a auto-proteção e a promoção das crianças como sujeitos plenos exercitando a cidadania - se materializou numa investigação em que as concepções metodológicas convencionais foram se re-construindo por meio das vozes infantis em diálogo com seus pares e com os adultos. As crianças apresentaram seus pontos de vista e as significações que atribuem ao seu entorno e a suas possibilidades e limites de participar de forma genuína nas suas principais instâncias de socialização: família, escola e comunidade. A experiência se constitui numa provocação do olhar para as identidades e as culturas das crianças que dela participaram, para suas vivências expressas por representações de ações e emoções contextualizadas no tempo e no espaço, numa tentativa de compor com elas - e ampliando para todas as crianças da instituição - uma compreensão do que significa o direito de participar, ensinado e apreendido em perspectiva social e cultural.

Organizações não-governamentais na (Re)construção da sociedade civil no Brasil: (dinâmicas, sujeitos e vinculações entre público e privado nos anos 90)

One of the main features of Brazilian civil society in the nineties is the widespread presence of nongovernamental organizations, religious and secular associations, and the emergence of private foundations as a social mediator midway state and market institutions. This research is a bibliographical discussion of the Social Sciences literature about these organizations, pertinent with their quantitative and qualitative profiles and scope of actions, identities and future role in the construction of the active citizenship in Brasil.

A missão histórica da administração pública federal na área da cultura

o objetivo do trabalho foi delimitar um núcleo reflexivo ou um núcleo de ações que pudessem ser indicadores da missão da administração pública federal de cultura, a partir do estudo da evolução histórica de suas instituições. O estudo conclui que o período que se configura como mais denso, quando se discute a questão da missão institucional da área federal de cultura, é anterior à criação do Ministério da Cultura em 1985 e localiza-se entre o final da década de 70 e início da década de 80. Este se liga a um período ainda mais anterior na década de 30, articulando os trabalhos e os pensamentos de Mário de Andrade (1935) e Aloísio Magalhães (1980), respectivamente. O trabalho filia-se ao ambiente dos estudos de política pública e cobre o período de 1935 a outubro de 2000. E o atual período de 1991 a 2000 é avaliado, segundo as perspectivas desse núcleo de ações e reflexões em tomo do ano de 1980.

Desafios que enfrenta a ANP para regular a indústria de petróleo no Brasil depois da quebra do monopólio em 1997 ate o ano de 2005

This work is analyzing the challenges which the National Petrol Agency is facing to regulate the Petrol industry in Brazil after the Monopoly crash in the period between 1997 until 2005. Due to the necessities of adaptation of its political strategies to the rules which determine the international economic flows, Brazil was forced to use the Economic Regulation in order to control the market. The regulation established in Brazil is not indifferent to imperfect markets. Thus can be find a conflict of interests among companies, the government and consumers within this process of regulation. The established agency does not have enough autonomy for administrating a regulation. The State with its paternalism power does not allow the agency to fulfill its function for which it was established, even though its function was established by law. A regulating policy which is clearly defined will establish a strong and independent agency with a clear limitation of its competences, avoiding divergent interpretation which prioritizes investments and promotes economic development. The agency will have the challenge to regulate the companies that enter the sector, allowing the opening of the market for new initiatives of investments which contribute to the welfare of the country and breaking at the same time the monopoly that is lead by Petrobras since 1953. Combining a stable set of rules with agility in order to adapt to changes will provide the regulator with a great decision-making power. The flexibility in the regulation will improve the correcting of the rules that were set in the beginning, being more efficient, which are based on acquired experience and achieved results. The structure of the agency and the flexibility of the regulation should be orientated on the promotion of competition in order to achieve economic and social development.

O desafio da formação do policial militar do estado do Rio de Janeiro: utopia ou realidade possível?

This work of research treats of the police military formation in the state of the Rio de Janeiro. The academic approach to be adopted in respect to verify the state actions for the adaptation of the course of the soldier¿s formation to the national curriculum mould (NCM) for the police education, proposed by the National General Office of Public Security in the year of 2000. It¿s part of a group of actions of the federal government to format the police education in all country. The aim of this action is to form policemen to act in an appropriate way in a democratic society. The result of the research revealed that the Military Police of the state of the Rio de Janeiro, did not effect actions for the adoption the of NCM in the period of 2000-2005, as well as it¿s not preparing the militaries polices to act with base in the values of a democratic society. The empirical material show us the view the of the military police in relation to the education in the Military Police, as well as its performance day by day in the resolution of the social conflicts.

A efetividade da estratégia de integração e convergência de ações da comunidade solidária: o caso de Sobradinho (RS)

A Estratégia de Integração e Convergência de Ações nos Municípios Mais Pobres do Programa Comunidade Solidária tem como objetivo desenvolver as localidades sobre as quais intervém, através da implementação de uma série de programas federais na área educacional, de saúde coletiva e de promoção de emprego e renda, ao mesmo tempo em que também pretende aumentar o nível de efetividade dos mesmos. Para tanto, seria basicamente necessário (a) promover a integração entre as ações desenvolvidas, de modo a produzir um efeito sinergético que aumentasse a sua capacidade de transformar a realidade; e, (b) agregar esforços e iniciativas de outros parceiros governamentais e da sociedade civil organizada. Neste trabalho, tomou-se o caso do Município de Sobradinho (RS), no qual a Estratégia foi implementada em 1996, para investigar se tal estratégia tem produzindo os efeitos esperados e como os mecanismos elaborados para aumentar o grau de efetividade dos programas vêm sendo conduzidos

Perspectivas de incremento econômico alavancado pelo turismo de Bento Gonçalves - RS

É indiscutível, nos dias atuais, que o turismo deva ser encarado como importante motor de desenvolvimento com base local, contemplando as potencialidades endógenas, já que produz mutações no ambiente fisico e social onde se instala .. O município de Bento Gonçalves - RS, abarca inúmeros fatores que podem ser considerados potencialmente atrativos turísticos, como clima, relevo, gastronomia, cultura, eventos, produção agrícola e industrial, etc. Com base nestes fatores, a presente dissertação - que surgiu da detecção de que o mercado do turismo está em franco crescimento em todo mundo e da possibilidade de encontrar uma forma de impulsionar cada vez mais a economia do município - terá como meta estudar cientificamente o fenômeno turístico (prioritariamente receptivo) desta cidade, tendo em vista detectar ações e atividades que ensejem incremento e que possam contribuir para alavancar economicamente a economia local. Embora a palavra "turismo" tenha surgido no século XIX, algumas de suas formas já existiam desde as mais antigas civilizações e a sua participação, até recentemente, estava restrita a uma elite que dispunha de tempo e dinheiro para realizar suas viagens. Atualmente, porém, a maioria das pessoas dos países desenvolvidos, e um número significativo daquelas dos países subdesenvolvidos, têm realizado viagens turísticas uma ou mais vezes por ano, de modo que o turismo já não é uma prerrogativa de alguns cidadãos privilegiados; sua existência é aceita e constitui parte integrante do estilo de vida para um número crescente de pessoas em todo mundo. Por isso, o planejamento é fundamental e indispensável para o desenvolvimento turístico equilibrado e em harmonia com os recursos fisicos, culturais e sociais das regiões receptoras. Num ramo de negócios como o do turismo, sujeito a rápidas mudanças no comportamento da demanda, a pesquisa caracteriza-se como instrumento valioso que permite posteriores previsões e projeções de tendências sobre a evolução futura do setor. Com base nos dados levantados (que deverão espelhar a maior aproximação possível da realidade), a presente dissertação, intitulada Perspectivas de Incremento Econômico Alavancado Pelo Turúmo no Município de Bento Gonçalves - RS, pretende dimensionar equipamentos e serviços que serão necessários para atender as expectarivas da clientela turística que visitar o município de Bento Gonçalves - RS, nos próximos anos. Por último, as informações obtidas neste trabalho auxiliarão nas escolhas de estratégias que poderão ser utilizadas pelas organizações públicas e privadas, que disputarão os cliente-turistas no mercado.

As percepções dos funcionários sobre as dimensões formais do Programa de controle de uma Instituição Bancária 2003

This work was developed in a financial institution, with the goal of identifying and analyzing the perception of the employees of the areas defined as the resource focus, according the formal dimension of the actual control program implemented in the institution, with the purpose of exploring the vulnerable points and the conflicting related to the increasing of performance of the employee¿s activities and new tools, concepts and news studies case. The work was conducted with the existing base of theories and concepts, following organizational controls, approachs like Elzioni¿s (1964), Amat¿s and Gomes¿s (2001) and Sturdy¿s, Knights¿s and Willmott¿s (1992). The research done was characterized as descriptive because it aims to describe the perceptions, expectations and the employee¿s profiles in the studied organization, such as field research, because it has the objective of promoting interviews and collecting the primary data and documental, because it will also be performed the analysis of the internal documents of the organization. The research also refers to a certain study case with a sectional cut and predominantly quantitative, but with support in quantitative technics for the initial tabulation of data that were analysed afterwords in interpretative form. The characteristics of the financial institution researched of the control program, has been formed predominantly of post-bureaucratic mechanisms focusing in results, in a hegemonic way expanded, of the utility type with strong alienatorian influences in the employees and with low incentive power, related to the increase of the employee¿s compromises. This way, the control program is noticed by the employees as a monitoring mechanism of actions and results, developed only to increase the institution profits, regardless of the impacts of the physical and emotional aspects and increasing, intuitively, the levels of internal dissatisfaction.

Um estudo sobre a estratégia de expansão de uma escola bilíngüe

The present Study of Case has an objective to describe the development of the Project for the opening of a new unit of a bilingual educational organization in the west zone of Rio de Janeiro. The study of case shows the reasons for the growth of the bilingual educational institutions, growth of the west zone and the decision of the opening of a new unit of the School in question in this specific area. The School in study solicited for its identity to be maintained undisclosed. It opted for the realization of a study of case to describe the development of the project, in a systemized way, through a bibliography and documental research. The limitation of this case is based on the fact of being a single study case. This project can be generalized for other projects within the same institution or replicated to other educational institutions, even if it¿s not bilingual.

Fusões, aquisições estratégicas, e capacidades tecnológicas inovadoras: evidências da indústria de telecomunicações multinacional

This dissertation studies the innovative technological capabilities available in the merger and acquisitions processes and the relationship between these processes with the technological capabilities accumulation to get convergence of technology and services. This study was examined in fourteen companies of the telecommunications industry during 2002 to 2007. Starting on 1990 there were from one end a profusion of studies on the technological capabilities as source of competitive advantages; from another end there are studies on merger and acquisitions with the objective to evaluate the motivations derived from technological factors and stimulation to the competition and the opening of the market. However few of the empirical studies of long stated period that examine the correlation of these events in the industry of telecommunications under the optics of the technological qualification in the level of the companies and for the strategic perspective of enterprise based on the dynamics abilities. An analytical framework already available in the literature was used to describe the contribution of the merger and acquisitions processes for the accumulation of innovative technological capabilities in the studied companies. However the framework was adapted specifically for the industry of Telecommunications. This dissertation also studies the importance of the strategic merger and acquisitions as organizational form in the complementation of technological capability for external sources. Such empirical evidences had been collected from information and data bases published for the own companies who had been examined in this dissertation. Regarding the results, it was found that: 1. In terms of participation with ingress technological capabilities in strategic merger and acquisitions the equipment manufacturers had entered with 71% to 55 of the technological capabilities and the service operator company had entered with 61% to 71 technological capabilities. 2. In terms of implications of the merger and acquisitions for the configuration of resultant technologic capabilities, it was found that the equipment manufacturers had increased 31% the ratio of convergence of technology and the operators of services had increased 4% the ratio for the change in the organizational structure. 3. Regarding the accumulation technological capability to obtain convergence of technology and services was verified the increase these technological capabilities after the merger and acquisitions process in the companies studied. Considering the limitation of this study, the evidences found in this dissertation suggest that the companies use the processes of strategic merger and acquisitions to search for external complementation of their knowledge base to compete in the globalization market. The result demonstrates that this movement has implied in an alteration and accumulation of capability from organization on innovative technological activities regarding the convergence of technology and services.