Information communication technology in secondary science education in Sri Lanka

This study researched the instruction of pre-service science teachers in Sri Lanka in the use of information communication technologies. It examined the use of a framework called the Technological Pedagogical Content Knowledge model that was found to assist the pre-service teachers in the effective use of technologies in their teaching.

Contemporary service theories integrated into construction project management

Project management plays an important role in successful completion of construction projects. One trend in the construction sector is a growing emphasis on project management. Ineffective integration of project management of project-based enterprises and operational processes of project owners, contractors and consultants prevents synergistic effects and causes resource waste and management inefficiency. Contemporary service theories, specifically service science and service-dominant logic, elucidate the involvement of clients in the creation of value and reinforce the nested relationship between project management service providers and clients. This study expands understanding of service theories by complementing service systems from project management and proposes a new framework for project management service systems, embedding service exchange and value co-creation in the construction processes. Research outcomes represent the importance of project management embedded with service theories in the construction industry and suggestions of research questions for future work.

Health services should collect feedback from inpatients at the point of service: opinions from patients and staff in acute and subacute facilities

OBJECTIVE: Point of service feedback (POSF) enables patients to give health services feedback about their experiences during or immediately after care. Despite the increasing use of POSF, little is known regarding patients' and staffs' opinions of this practice and whether they consider it acceptable or useful. The study aimed to determine patient and staff opinions regarding POSF. DESIGN: A cross-sectional survey. SETTING: Acute and subacute healthcare facilities. PARTICIPANTS: Two hundred and forty-seven patients and 221 staff. RESULTS: Participants indicated that patients should be invited to evaluate health services when they are in hospital or subacute care and improving services was the most important reason for doing so. Staff indicated that:• collecting patients' feedback during their stay was an important part of providing care and not an interruption to it (n = 187 of 221, 85%).• collecting patients' feedback was best done with a variety of methods; talking directly with patients during their stay was the preferred option (n = 161 of 219, 74%).More patients preferred to:• give feedback during their stay (51%) than after discharge from care (15%).• give feedback by talking with someone (45%) than completing a questionnaire (31%).Some patients (14%) were concerned about reprisal from staff if they gave negative feedback. CONCLUSIONS: POSF can be acceptable and useful for evaluating health services and should be incorporated into a person-centred approach that allows patients to choose from a variety of feedback options both during and after their stay. To be most useful, feedback should be incorporated into a quality improvement system.

Consolidating service enginering perspectives

Similar with definition of 'service', the term 'service engineering' (SE) can be broadly defined based on the context and the referring domain. This paper explores the evolutionary definition of SE, with later emphasis on IT/IS perspective. The paper begin with general definition of service and service engineering before elaborating IT perspectives on IT. A review on service orientation, Service Oriented Architecture (SOA) and Service Oriented Methodology (SOM) is also provided in the final part, before concluded with conclusion and suggested future work. In a more general perspective of Service Science, SE is defined as a process of developing newly specified business service, while in IT perspective SE alternately defined as applying service-orientation approach in an enterprise and its IT infrastructure, closely related with SOA approach. Therefore, to consolidate both perspectives, SE can be applied for designing specific business services, as the original definition, combined with bottom up, or meet-in-the-middle approach in the conception of software services during the analysis.

Cross cultural exchange to support reasoning about socio-scientific sustainability issues

In this article, we describe a project on reasoning about socio-scientific issues (SSIs), involving French and Australian pre-service science teachers engaged in on-line discussion and development of a wiki. In the research, we developed frameworks for looking at the quality of reasoning about 'socially acute' sustainability questions. We found the level of reasoning was enhanced by the cross-cultural exchange, and identified the importance of context in framing reasoning quality. We argue that science teachers could effectively adapt this approach to develop students' scientific literacy and embed the 'science as a human endeavour' strand of the Australian Curriculum in their practice.

School-based approaches to pre-service primary science teacher education resulting in gains in confidence

The quality of science education has been the focus of a number of research projects nationally and internationally, including concerns about primary teachers’ lack of science knowledge and confidence to teach science. In addition, the effectiveness of traditional approaches to teacher education have been questioned. The Science Teacher Partnerships with Schools (STEPS) responds to these concerns by investigating the effectiveness of school-based approaches to pre-service primary science teacher education. It considers established, innovative and successful practices at five universities to develop and promote a framework supporting school-based approaches to pre-service teacher education. An analysis of the five models was conducted in 2013 involving interviews with teacher educators, pre-service teachers, and school principals and teachers. Pre-service teachers at these universities also engaged in pre- and post- online surveys generating data on their expectations and experiences associated with these experiences. This paper reports on the analysis of the survey data, which shows that there are statistically significant gains in pre-service teachers’ responses to several items relating to their confidence to teach science. Analysis of the data also shows interesting differences between universities noted in different confidence items. The school based experience was shown to provide these pre-service teachers with an authentic engagement with the teaching of science while being supported by their university tutors. While raising confidence at university does not automatically translate to confident early career teachers, the gains in confidence are an important step in assisting prospective teachers to approach the teaching of science more positively than they might otherwise. Implications for teacher education and the role that university-school partnerships can play in preparing confident teachers of science will be discussed.

Robust parallel job scheduling infrastructure for service-oriented grid computing systems

Recent trends in grid computing development is moving towards a service-oriented architecture. With the momentum gaining for the service-oriented grid computing systems, the issue of deploying support for integrated scheduling and fault-tolerant approaches becomes paramount importance. To this end, we propose a scalable framework that loosely couples the dynamic job scheduling approach with the hybrid replications approach to schedule jobs efficiently while at the same time providing fault-tolerance. The novelty of the proposed framework is that it uses passive replication approach under high system load and active replication approach under low system loads. The switch between these two replication methods is also done dynamically and transparently.

(Re)examining identities: working with diversity in the pre-service teaching experience

Australia, like the United States (US) and the United Kingdom (UK), continues to experience a mismatch between the cultural backgrounds and socio-economic class of teachers and those of the students they work with. This article reports on a study that explored how a group of Australian teacher-education students understand their own ethnic and socio-economic class identities and how they work with students of ethnic and class backgrounds different from their own. Analysis of data from interviews and focus groups with the student-teachers is presented to highlight how they make sense of difference and how they take up the challenges of teaching for diversity. The paper raises issues and concerns regarding how diversity and difference might be addressed in teacher education.