Consumer response to unit pricing for mobile telephony

This project is a co-operative study between ACCAN and Deakin University. It focuses on Unit Pricing, the practice of displaying the price of goods or services based on a standard quantity, to allow a direct comparison between competitive offers. This study aimed at gauging whether the new unit pricing information for mobile phone contracts assists consumers in assessing and comparing the value provided across alternative contracts within and between suppliers. Some 24 in-depth interviews were conducted with consumers who had recently bought or renewed a mobile phone contract.
The research showed that most consumers could use unit pricing information and some found it useful. Where consumers’ plans had unlimited or infinite capacity, unit pricing information was not relevant. Many consumers preferred voice allowances to be expressed in minutes, rather than in dollar allowances. Data was the most problematic category, as consumers typically had only limited understanding of the amount of data that various applications used. Most did have a broad understanding of what total capacity in data they would need, typically expressed in gigabytes.
Consumers commonly sought simplicity in deciding on which plan they would purchase or renew. A key issue for consumers was not “going over”, that is not exceeding their call, text or data allowances. For that reason, they were prepared to choose a plan that commonly resulted in them not using their full allowances each month. Some consumers used Apps on their smartphones to monitor their usage. Not all consumers had experienced advisory messages about nearing the limits of their plan’s allowances.
The Report recommended that:

R1. Unit pricing should be maintained
R2. Where unit pricing is provided for call costs, these should be expressed in terms of a one-minute call.
R3 Unit pricing for data should be expressed in terms of gigabytes or part thereof.
R4 In advertising mobile phone plans and at point of sales, customers should be provided with three levels of information – 1) overall plan features, 2) unit pricing information and 3) a data calculator.
R5 Level 2 and 3 information should be provided in a standard format across the industry, enabling consumers to make ready comparisons between plans and between competitive offers from different providers.
R6. Continuing public education is needed.
R7. Warnings about going over should always include the date when the allowance period ends and tell consumers what the rate will be if they “go over” based on the Level 2 information.
R8. The Consumer Protection Code should be reviewed in the light of these findings and recommendations.

The intriguing and forgotten international exchanges in the master plan for the reconstruction of Skopje

At 5:17AM on Friday 26 July 1963, Skopje was struck by an earthquake, which in 17 seconds destroyed approximately 75% of the urban fabric, and changed the course of its history from an unknown town to a city of international focus. Immediate actions and a formidable level of local organization; an unprecedented pouring in of aid from the other Yugoslav republics and from individual nations and organisations; and a monumental role for the United Nations in the co-ordination of international , architectural and urban planning expertise for the city's large-scale and long-term reconstruction, laid the foundation for what has been called 'a precise Marxist revolutionary situation' .1 The detail of the paper concerns Stage 4, Replanning 1963 to 1966 of the planning strategy that was organised into five stages, and has a major interest in the invited United Nations (UN) international competition ~o redesign approximately two square kilometres of the city centre.2 Action is associated with activity as productivity, but in Skopje added to this were symbolic human acts and heroic action such that its inhabitants regained their city and importantly a new position as city in the world.

Sustainable development in the border region plan case study : Pengragoan village, Jembrana regency, Bali-Indonesia

Commonly, the border area is a countryside located far from city centre, so that such area gets less attention from government. This condition is seen from the condition of social and economic aspects that is left behind than other locations (Bappenas 2004). In Balinese Traditional perspective, countryside as border area is a non built environment as a symbol of an authority but it does not mean without activities. Asa regency area, border area is a gate of the regency that gives a first impression and attraction as well as represent of the regency characteristic. One of border areasbetween 2 regencies in Bali is Pengragoanareatraversed bythe main routeconnecting thecentreof the Bali Provinceand Gilimanuk Port. Not only is it as a border area betweenJembrana and Tabanan regencies, but also a coastal area that began to gain influence tourism development. The objective of this study is to find the strategies planning for border development that gives benefit to people, protect the local wisdom and meet with sustainable development issues. In order to achieve this objective, this research uses field study, focus groups discussion strategy and direct interview to collect data and descriptive analysis to analyse data. As an agriculture area, this area can be developed as agro-tourism area that focuses on agticultural activities and some support activities, " in limited number", such as home industries, outdoor recreation, agro tourism, restaurant, villa as well as stop over.

The impact of working memory load on task execution and online plan adjustment during multitasking in a virtual environment

Three experiments investigated the impact of working memory load on online plan adjustment during a test of multitasking in young, nonexpert, adult participants. Multitasking was assessed using the Edinburgh Virtual Errands Test (EVET). Participants were asked to memorize either good or poor plans for performing multiple errands and were assessed both on task completion and on the extent to which they modified their plans during EVET performance. EVET was performed twice, with and without a secondary task loading a component of working memory. In Experiment 1, articulatory suppression was used to load the phonological loop. In Experiment 2, oral random generation was used to load executive functions. In Experiment 3, spatial working memory was loaded with an auditory spatial localization task. EVET performance for both good- and poor-planning groups was disrupted by random generation and sound localization, but not by articulatory suppression. Additionally, people given a poor plan were able to overcome this initial disadvantage by modifying their plans online. It was concluded that, in addition to executive functions, multiple errands performance draws heavily on spatial, but not verbal, working memory resources but can be successfully completed on the basis of modifying plans online, despite a secondary task load.

Achieving eating independence in an acute stroke ward : Developing a collaborative care plan

Aim: This article outlines the development and implementation of a collaborative feeding care plan (FCP) for stroke patients in an acute stroke ward. The aim of this pilot study was to evaluate the impact of an ecological intervention to improve eating independence in an acute stroke ward environment. Methods: An action research approach comprising seven stages—determine the initial problem, develop the care plan, act, reflect and monitor progress, evaluate, reflect, and refine plan—was used to track environmental changes during the development and implementation of the FCP in an acute stroke ward in an Australian regional hospital. During the evaluation phase, six allied health staff completed a survey on the FCP. The staff also completed an observation assessment integrating the Eating Disability Scale, Functional Independence Measure and Canadian Occupational Performance Measure with 12 participants with acute stoke (participants with FCP=6; participants without FCP=6). Results: The FCP group showed significant improvements in upper limb independence (p=0.046), when comparing mean admission scores (3.5±0.97) with discharge scores (4.17±2.14). Clinically significant improvements in levels of collaboration between health professionals were also demonstrated. Conclusions: The changes in team collaboration and the patient’s upper limb independence indicate how environmental change can influence acute stroke patient outcomes. It is recommended that this study be expanded to further explore the effect of ecological interventions and change.