Customer repurchase intention: a general structural equation model

This paper develops a general service sector model of repurchase intention from the consumer theory literature. A key contribution of the structural equation model is the incorporation of customer perceptions of equity and value and customer brand preference into an integrated repurchase intention analysis. The model describes the extent to which customer repurchase intention is influenced by seven important factors – service quality, equity and value, customer satisfaction, past loyalty, expected switching cost and brand preference. The general model is applied to customers of comprehensive car insurance and personal superannuation services. The analysis finds that although perceived quality does not directly affect customer satisfaction, it does so indirectly via customer equity and value perceptions. The study also finds that past purchase loyalty is not directly related to customer satisfaction or current brand preference and that brand preference is an intervening factor between customer satisfaction and repurchase intention. The main factor influencing brand preference was perceived value with customer satisfaction and expected switching cost having less influence.

Diorganotin dications stabilized by neutral ligands in the solid state: [R2Sn(H2O)2(OPPh3)2](O3SCF3)2 (R = Me, Bu)

The synthesis of [R₂Sn(H₂O)₂(OPPh₃)₂](O₃SCF₃)₂ (R = Me (1), Bu (2)) by the consecutive reaction of R₂SnO (R = Me, Bu) with triflic acid and Ph₃PO is described. Compounds 1 and 2 feature dialkyltin(IV) dications [R₂Sn(H₂O)₂(OPPh₃)₂]^₂+ apparently stabilized by the neutral ligands in the solid state. Compounds 1 and 2 readily dehydrate upon heating at 105 and 86 °C, respectively. The preparative dehydration of 1 afforded [Me₂Sn(OPPh₃)₂(O₃SCF₃)](O₃SCF₃) (1a), which features both bidentate and non-coordinating triflate anions. In compounds 1 and 2 the ligands Ph₃PO and H₂O are kinetically labile in solution and undergo reversible ligand exchange reactions. Compounds 1, 1a and 2 were characterized by multinuclear solution and solid-state NMR spectroscopy, IR spectroscopy, electrospray mass spectrometry, conductivity measurements, thermogravimetry and X-ray crystallography.

Handling of neutral information by aggregation operators

We generalize the notion of a neutral element of aggregation operators. Our construction involves tuples of values that are neutral with respect to the result of aggregation. Neutral tuples are useful to model situations in which information from different sources, or preferences of several decision makers, cancel each other. We examine many popular classes of aggregation operators in respect to their neutral sets, and also construct new aggregation operators with predefined neutral sets

Handling of neutral information by aggregation operators

We generalize the notion of a neutral element of aggregation operators. Our construction involves tuples of values that are neutral with respect to the result of aggregation. Neutral tuples are useful to model situations in which information from different sources, or preferences of several decision makers, cancel each other. We examine many popular classes of aggregation operators in respect to their neutral sets, and also construct new aggregation operators with predefined neutral sets.

Steric and electronic factors influencing recognition by a simple, charge neutral norbornene based anion receptor

Based on 1H NMR studies, subtle electronic factors rather than pre-organisation dictate the binding stoichiometry of the new, norbornene based, anion hosts 1 and 2 with acetate, however, the binding of dihydrogenphosphate appears to be based solely on steric constraints.

Shear- free perfect fluids with solenoidal magnetic curvature and a γ-law equation of state

We show that shear-free perfect fluids obeying an equation of state p = (γ − 1)μ are non-rotating or non-expanding under the assumption that the spatial divergence of the magnetic part of the Weyl tensor is zero.

Interpreting Fanger's comfort equation within the adaptive paradigm

This paper reviews the evolution of Fanger's heat balance equation in regard of adaptive opportunities. Heat balance and adaptive response are integrated into one model as two fundamental aspects of human-environment interaction that define thermal comfort perception, rather than being seen as two concepts of alternative comfort paradigms. The paper suggests to extent Fanger's model with a heat storage term in order to account for comfort perception under transient thermal conditions, and to review Fanger's modelling assumptions in order to allow for a greater variety of adaptive response options. In the presented model heat exchange is modulated through adaptation of physiological, environmental and behavioural parameters in the human-environment system defined through Fanger's heat exchange equations. A computational prototype is implemented to determine 'comfortable' values and ranges of the six comfort dimensions alternatively to Fanger's comfort indices. Thereby values of for example 'comfortable' clothing and metabolic rate are results rather than necessary input parameters, which are difficult to determine. This approach allows generating design advice for physical, organisational and social environments based on heat balance calculation in the six-dimensional opportunity space defined through Fanger's comfort equation. A starting point for the development of a dynamic adaptive comfort model is set.

Handling neutral and absorbent information in aggregation processes

We generalize the concepts of neutral and absorbent elements of aggregation operators. We introduce two types of tuples of values: the neutral tuples and the absorbent tuples. the neutral tuples are useful in situations in which information from different sources, or preferences of several decision makers, cancel each other. Absorbent tuples are useful in situations in which certain decision makers may decide the outcome irrespective of the opinion of the others. We examine the most important classes of aggregation operators in respect to their neutral and absorbent tuples.

Design of linear functional observers for time-delay systems of the neutral-type

This paper presents the design of reduced-order linear functional observers for a class of linear time-delay systems of the neutral-type. The type of the observer proposed in this paper is without internal delay and its order is the same as the number of linear functions to be estimated. First, conditions for the existence of the reduced-order functional observers that are capable of asymptotically estimating any given function of the state vector are derived. Then, based on the newly derived existence conditions, a procedure is given for the determination of the observer parameters. The results derived in this paper include a range of linear systems and extend some existing results of linear functional observers to linear neutral delay systems. A numerical example is given to illustrate the design procedure.

Design of reduced-order observers for neutral time-delay systems

This paper presents a method for the design of reduced-order observers for a class of linear time-delay systems of the neutral-type. Conditions for the existence of reduced-order observers that are capable of asymptotically estimating any given function of the state vector are derived. A step-by-step design procedure is given for the determination of the observer parameters. A numerical example is given to illustrate the design procedure.

Structural equation modelling of complex sample survey : an application to brand signalling data

The purpose of this paper is to present an empirical analysis of complex sample data with regard to the biasing effect of nonindependence of observations on standard error parameter estimates. In a two-factor confirmatory factor analysis model, using real data, we show how the bias in standard errors can be derived when the nonindependence is ignored. We demonstrate that the standard error bias produced by the nonindependence of observations can be considerable and we briefly discuss solutions to overcome the problem.

Semi-hyperbolic mappings in Banach spaces

The definition of semi-hyperbolic dynamical systems generated by Lipschitz continuous and not necessarily invertible mappings in Banach spaces is presented in this thesis. Like hyperbolic mappings, they involve a splitting into stable and unstable spaces, but a slight leakage from the strict invariance of the spaces is possible and the unstable subspaces are assumed to be finite dimensional. Bi-shadowing is a combination of the concepts of shadowing and inverse shadowing and is usually used to compare pseudo-trajectories calculated by a computer with the true trajectories. In this thesis, the concept of bi-shadowing in a Banach space is defined and proved for semi-hyperbolic dynamical systems generated by Lipschitz mappings. As an application to the concept of bishadowing, linear delay differential equations are shown to be bi-shadowing with respect to pseudo-trajectories generated by nonlinear small perturbations of the linear delay equation. This shows robustness of solutions of the linear delay equation with respect to small nonlinear perturbations. Complicated dynamical behaviour is often a consequence of the expansivity of a dynamical system. Semi-hyperbolic dynamical systems generated by Lipschitz mappings on a Banach space are shown to be exponentially expansive, and explicit rates of expansion are determined. The result is applied to a nonsmooth noninvertible system generated by delay differential equation. It is shown that semi-hyperbolic mappings are locally φ-contracting, where -0 is the Hausdorff measure of noncompactness, and that a linear operator is semi-hyperbolic if and only if it is φ-contracting and has no spectral values on the unit circle. The definition of φ-bi-shadowing is given and it is shown that semi-hyperbolic mappings in Banach spaces are φ-bi-shadowing with respect to locally condensing continuous comparison mappings. The result is applied to linear delay differential equations of neutral type with nonsmooth perturbations. Finally, it is shown that a small delay perturbation of an ordinary differential equation with a homoclinic trajectory is ‘chaotic’.

Ion clustering in molecular dynamics simulations of sodium iodide solutions

Model systems of sodium iodide dissolved in dimethyl ether or 1,2-dimethoxyethane (glyme) were studied in order to investigate the structural and dynamic properties of ionic solutions in small and polymeric ethers. Full molecular dynamics simulations were performed at a range of different salt concentrations. An algorithm was designed which assigns ions to clusters and then calculates all the terms which contribute to ionic conductivity. In dilute solutions, free ions are the most common ionic species, followed by ion pairs. As the concentration increases, pairs become the most common species, with significant concentrations of clusters with 3 through 6 ions. Changing the solvent from dimethyl ether to glyme significantly decreases the ion clustering due to the chelate effect in which the two oxygens on a solvent stabilize an associated cation. The conductivity in stable systems is shown to be primarily the result of the movement of free ions and the relative movement of ions within neutral pairs. The Nernst-Einstein relation, commonly used in the discussion of polymer electrolytes, is shown to be inadequate to quantitatively describe conductivity in the model systems.