Performance appraisal of software testers

Context To determine the effectiveness of software testers a suitable performance appraisal approach is necessary, both for research and practice purposes. However, review of relevant literature reveals little information of how software testers are appraised in practice. Objective (i) To enhance our knowledge of industry practice of performance appraisal of software testers and (ii) to collect feedback from project managers on a proposed performance appraisal form for software testers. Method A web-based survey with questionnaire was used to collect responses. Participants were recruited using cluster and snowball sampling. 18 software development project managers participated. Results We found two broad trends in performance appraisal of software testers - same employee appraisal process for all employees and a specialized performance appraisal method for software testers. Detailed opinions were collected and analyzed on how performance of software testers should be appraised. Our proposed appraisal approach was generally well-received. Conclusion Factors such as number of bugs found after delivery and efficiency of executing test cases were considered important in appraising software testers' performance. Our proposed approach was refined based on the feedback received.

A preliminary survey of factors affecting software testers

Most software testing research has focused on the development of systematic, standardised, and automated testing methodologies and tools. The abilities and expertise needed to apply such techniques and tools - such as personality traits, education, and experience - have attracted a comparatively small amount of research attention. However, the limited research in the area to date provides some indication that the human traits of software testers are important for effective testing. This paper presents the opinions of software testers themselves, collected through an online survey, on the importance of a variety of factors that influence effective testing, including testing-specific training, experience, skills, and human qualities like dedication and general intelligence. The survey responses strongly suggest that while testing tools and training are important, human factors were similarly considered highly important. Domain knowledge, experience, intelligence, and dedication, amongst other traits, were considered crucial for a software tester to be effective. As such, while systematic methodologies are important, the individual most clearly does matter in software testing. The results of our research have implications for education, recruitment, training and management of software testers.

An empirical study to review and revise job responsibilities of software testers

The broad domain of software testing includes different job responsibilities such as creating test plans, devising and running a variety of tests, documenting results, to liaising between different development teams. In this paper, we attempt to collate a list of software testing job responsibilities by applying three different social research methodologies to collect information from different sources. We found that 'test' specific responsibilities are divided into several unit tasks including test suite generation, execution of test plans, and so on. We also found that along with test specific responsibilities, software testers must perform a number of other tasks common to other IT professionals in order to carry out their roles. © 2014 IEEE.

An empirical investigation of personality traits of software testers

Software testing is the process of an execution based investigation of some aspects of the software's quality. The efficiency of the process depends on the methods and technologies used, but crucially also on the human testers. Software testers typically attempt to anticipate and expose ways software may be defective, a fundamentally different task set to those of other software development practitioners. This raises the question of whether the personality of software testers may be different to other people involved in software development. To test this hypothesis, we collected personality profiles using the big five factor model of around 200 software development practitioners. Analysis of this data indicates that software testers are significantly higher on the conscientiousness factor than other software development practitioners, while other factors remain broadly consistent.

Qualitative assessment of bubble behaviour for central and asymmetric injection in 2D gas-solid fluidized bed using image analysis technique and CFD modelling

Bubble characteristics such as shape, size, and trajectory control the hydrodynamics and therefore heat transfer in fluidized bed reactors. Thus understanding these characteristics is very important for the design and scaleup of fluidized beds. An earlier developed Eulerian-Eulerian two-fluid model for simulating dense gas–solid two-phase flow has been used to compare the experimental data in a pseudo-two-dimensional (2-D) bed. Bubbles are injected asymmetrically by locating the nozzle at proximity to the wall, thus presenting the effect wall has on asymmetrical injection as compared to symmetrical injection. In this work, a digital image analysis technique was developed to study the bubble behaviour in a two-dimensional bubbling bed. The high-speed photography reveals an asymmetric wake formation during detachment indicating an early onset of mixing process. The wall forces acts tangentially on thebubble and has a significant impact on the bubble shape, neck formation during detachment and its trajectory through the bed. Larger bubbles drifting away from the centre with longer paths are observed. This qualitative behaviour is well predicted by CFD modelling. Asymmetric injection can significantly influence the heat and mass transfer characteristics.