Conflict resolution across cultures

Objective: To investigate the dimensions of culture that may underlie difficulties in cross cultural conflict resolution.

Method: 43 Australian and 40 Chinese creative artists completed an 82-item scale measuring the four dimensions of cultural values identified by Hofstede. They then responded to two conflict scenarios by answering a series of questions based on the Littlefield, Love, Peck, and Wertheim model of conflict resolution.

Results: The groups did differ on each of the four cultural value dimensions. They interpreted and responded to the scenarios differently.

Conclusions: The value dimensions of culture are associated with conflict response, and further studies investigating the role of gender and individual conflict pathways are required in order to develop guidelines for intercultural conflict resolution more fully.