Value perception in music information systems

When referring to the value that IS adds to business and provides to consumers, we often (implicitly or explicitly) pertain to monetary value. However, perspectives exist regarding the notion of value which go beyond the monetary significance and maintain a direct influence on businesses and their performance. This paper explores the concept of value, its importance in IS, and the importance of understanding of how IS stakeholders perceive value. The paper focuses on the challenge of studying value in IS -although value manifests in properties of an information system, it can only be experienced and perceived subjectively through sense perception, experience and judgement of the system stakeholders. To address this challenge, the paper suggests the existence of a clearly shifting trend in the perception of IS technology and comments on the social impacts of end-users (consumers) being absorbed into the value-creation process for an information system in the music industry.

There's SEM and 'SEM' : a critique of the use of PLS regression in information systems research

In disciplines other than IS, the use of covariance-based structural equation modelling (SEM) is the mainstream method for SEM analysis, and for confirmatory factor analysis (CFA). Yet a body of IS literature has developed arguing that PLS regression is a superior tool for these analyses, and for establishing reliability and validity. Despite these claims, the views underlying this PLS literature are not universally shared. In this paper the authors review the PLS and mainstream SEM literatures, and describe the key differences between the two classes of tools. The paper also canvasses why PLS regression is rarely used in management, marketing, organizational behaviour, and that branch of psychology concerned with good measurement – psychometrics. The paper offers some practical options to Australasian researchers seeking greater mastery of SEM, and also acts as a roadmap for readers who want to check for themselves what the mainstream SEM literature has to say.

The curious case of the missing employee in information systems research

ICT has transformed our working lives. The IS discipline has a great deal to contribute to better understand the employee management issues associated with the implementation of new technologies. This paper analyses the IS literature to ascertain the level of research being undertaken in the area of employee management and human resource management. The analysis illustrates that employee management is currently not a key area of research in the mainstream IS discipline. The antecedents as to why there have not been many papers published in this area are many and as yet unstudied. The paper concludes by suggesting future areas of research addressing employee management issues.

Critical success factors for the requirements engineering process, with reference to quality management of information systems development

Preliminary research into the critical factors associated with software development/implementation identified three dimensions for successful implementation based on alignment of the requirements engineering process with business needs, change management process and quality of the implementation process. Research results demonstrate the link between the conceptual model for process quality and the process management attributes determined during the research.

Management information systems in job shops : design of interfaces

A study of management information system technology suitable for the job shop environment, highlighting deficiencies in generic software with respect to supplying users the information they actually require. To solve this problem a set of flexible interfaces was developed through the use of object-oriented programming. The methods used were simple enough to be adopted by vendors of any generic MIS application.

Factors influencing the implementation of information systems security strategies in organisations

Many organizations still rely on deterrence to control insider threats and on purely preventive strategies to control outsider threats. Such a simple approach to organizational information security is no longer viable given the increasing operational sophistication of current security threat agents and the complexity of information technology infrastructure. Effective implementation of security requires organizations to select a combination of strategies that work in tandem and best suits their security situation. This paper addresses the identification and classification of factors that influence implementation of security strategies in organizations. In this paper, we develop a preliminary architecture that aims to assist organizations in deciding how strategies can be designed to complement each other to improve the cost-effectiveness of security.

Introducing health information systems to aged care in Vietnam

Similar to many other countries worldwide, Vietnam is facing a challenge of an ageing population. This challenge is even more difficult to overcome because Vietnam is a developing country lacking an established aged care infrastructure and system. Many aspects of aged care have largely been relied on families of aged people due to a strong influence of Confucian philosophy. Looking after aged parents has always been seen as a responsibility and filial piety of children and their extended families. Therefore, providing healthcare for aged people in their family and community context is important. The paper offers a rich description and an analysis of the current situation of the health state of and healthcare for aged people in Vietnam. The paper also suggests directions for integrating information communication technology into aged care in Vietnam.

Transforming value perception in music information systems

Information systems are changing the way artists and consumers create, use and interact with music. Music experience has become richer and more sophisticated than simply buying and listening to music. New links between IS and music are forging unprecedented levels of creative e-collaboration, innovative music technology development, new music commerce and marketing methods, alongside with the emergence of e-music communities nurturing up-and-coming artists careers. Distinct from non-creative industries, the music industry is at the forefront of technological innovation where the ubiquitous adoption of music downloading, widespread use of personal music systems, and value chain disintermediation has shifted the focus of value delivery towards consumer control. This paper provides new insights into the effect of recent technological change on stakeholders within the music industry value chain, and of music information systems upon creative music products. The paper further explores the stakeholder perceptions of the value added or depleted from music by the technology, and examines the future expectations of information systems amidst the volatility and uncertainty of the music industry.

ERA distribution of information systems journals

The Excellence in Research for Australia (ERA) initiative being conducted by the Australian Research Council (ARC), mandates a single journal and conference ranking scheme over every academic discipline in Australia. A universal publication outlet ranking list mandated by a government agency is unique and has attracted interest and comment both within Australia and overseas. Equally, the interest shown has come from all sectors involved in academic publishing – authors, reviewers, publishers – and from commercial and open access publishers. This paper investigates the distribution of information systems journals over the various ERA parameters and comments on a claim of bias whereby the ranking of a journal is positively influenced by the number of years it has been in existence in the areas of information systems and business journals. Clear evidence of the diversity of the information systems discipline is observed. The benefits of a multidisciplinary foundation for information systems is also noted. Longer established journals are shown to attract higher rankings and possible reasons for and implications flowing from this are discussed.

Contexts of relevance in explanatory case studies in information systems : ubiquitous information technology implementation in organizations

Case studies of the organizational implementation of traditional business computing have often emphasized the importance of context in research design and data analysis. The emergence of computing phenomena that pervade different contexts within and even beyond the organizational boundary suggests the need to disaggregate the notion of context to allow for finer levels of contextual analysis. Indeed we demonstrate that a failure to consider interdependent levels of context in organizational case studies of computing technologies that even approach ubiquity runs the risk of partial and even incorrect conclusions being drawn. We illustrate this argument by means of two explanatory case studies of intranet and mobile technology implementation in organizations. Based on the extant literature on context in case study design and examples drawn from the cases, we propose a range of interconnected and interrelated contexts to consider in the research design of explanatory cases of ubiquitous technology implementation in organizations.

Structuration theory and information systems development - frameworks for practice

Giddens’ structuration theory (ST) offers an account of social life in terms of social practices developing and changing over time and space, which makes no attempt to directly theorize the Information Systems (IS) domain. IS researchers have long been interested in it as a way of deepening understanding; a common application is the analysis of empirical situations using Giddens’ ‘dimensions of the duality of structure’ model. Other writers, most notably Orlikowski, have used it help theorize the field. Often the mode of research employed has been the interpretative case study. However, direct attempts to influence practice (an important component of working in an applied field), perhaps through the vehicle of action research, have yet to be undertaken. There are at least three serious problems with attempting this. The first is the inaccessibility of the theory to IS researchers and practitioners. The second is the absence of specific theories of technology. The third is Giddens’ own disinterest in practical uses of his work – which leaves no obvious path to follow. This paper explores that path, in the context of information system development (ISD). Some frameworks for practice are suggested which are translated into forms of discourse that are more accessible to the IS community. In particular, we include an empirical illustration to demonstrate the potential of ISD tools based on structuration theory.

Identifying capabilities for the IT function to create agility in information systems

In this paper, we identify the necessary capabilities of the IT function to create agility in existing information systems. Agility is the ability to quickly sense and respond to environment perturbations. We contrast the agility perspective from a widely used industry framework with research perspectives on agility in the IS literature. We suggest Beer’s Viable System Model (VSM) is a useful meta-level theory to house agility elements from IS research literature, and apply VSM principles to identify the capabilities required of the IT function. Indeed, by means of a survey of 34 organisations, we confirm that the meta-level theory better correlates with reported agility measures than existing practice measures do on their own. From a research perspective, the incorporation of the VSM mechanism helps to explain ‘why’ the IT function is capable of creating agility. From a practical perspective of ‘how’, the findings point to a new set of capabilities of the IT function for future versions of the industry frameworks to enable agility.

Agility in information systems : enabling capabilities for the IT function

This research identifies how the IT function can create agility in existing information systems. Agility is the capability to quickly sense and respond to environmental perturbations. We contrasted perspectives on agility from a widely used industry framework and that of the IS research literature. Beer’s Viable System Model was a useful meta-level theory to house agility elements from IS research and it introduced cybernetic principles to identify the processes required of the IT function. Indeed, our surveys of 70 organizations confirmed that the applied theory better correlates with reported agility than does existing industry best practice.

The research conducted two quantitative surveys to test the applied theory. The first survey mailed a Likert-type questionnaire to the clients of an Australian IT consultancy. The second survey invited international members of professional interest groups to complete a web-based questionnaire. The responses from the surveys were analyzed using partial-least-squares modeling. The data analysis positively correlated the maturity of IT function processes prescribed by the VSM and the likelihood of agility in existing information systems. We claim our findings generalize to other large organizations in OECD member countries.

The research offers an agility-capability model of the IT function to explain and predict agility in existing information systems. A further contribution is to improve industry ‘best practice’ frameworks by prescribing processes of the IT function to develop in maturity.