Non-government communications and conflict management: the experience of Iraqi Arab tribes

This chapter engages with tribal involvement in conflict management practices since 2003 and seeks to explain the role of this social structure in conflict management.

Improving knowledge, fibre and textile quality, and communications

This is a technical report summarising activities to improve the knowledge about rare natural animal fibres in Australia, including aspects of their production, fibre quality, and textiles made from these fibres. It summarises results of Australian investment on these subjects, and makes recommendations about future investment. This is important, as there is limited scientific understanding of how to improve productivity, quality and financial returns from these industries in Australia.

Integrated marketing communications measurement and evaluation

Marketing communications have historically been measured on a medium-by-medium basis. The new electronic communications systems are in danger of falling into the same trap. Yet consumers seem to use all these communications systems concurrently, simultaneously and one would assume, synergistically. If this is true, what are the challenges in measuring the impact and effect of these integrated communications systems? How should synergy between communications forms be considered and measured? For it is ultimately consumers, not managers, who integrate (marketing) communications. In response to these and other challenges, this article identifies five areas of integrated marketing communications (IMC) measurement worthy of future research. It then goes on to expand on each of the areas, noting some of the foundational work that has already taken place and signalling possible avenues for future research. In conclusion, it considers the theoretical implications of the research agenda and postulates how a broader view of theory could in fact assist scholars in tackling the research challenges as they currently stand.

Social on the road: enabling secure and efficient social networking on highways

 This article presents SOR, a vehicular social network to enable social communications and interactions among users on the road during their highway travels. Motivated by the limited connection to Internet contents and services, the essential goal of SOR is to encourage distributed users on the road to spontaneously contribute as the information producer, assembler, and distributer in order to provide timely and localized infotainments to each other through low-cost inter-vehicle communications. To be specific, SOR enables individual users to maintain a personal blog, similar to one on Facebook and Twitter, over which users can create and share personal content information to the public such as travel blogs with pictures and videos. By accessing each other's SOR blogs and commenting on interesting topics, passengers can exchange messages and initiate social interactions. In the specific highway environment, SOR addresses two challenges in the context of vehicular social communications. First, vehicular social communications tend to be frequently interrupted by diverse vehicle mobility and intermittent intervehicle connections, which is annoying to users. To address this issue, SOR adopts a proactive mechanism by estimating the connection time between peer vehicles, and recommending vehicles with relatively long-lasting and stable intervehicle connections for social communications. Second, as users on the road are typically strangers to each other, they are reluctant to disclose personal information to others. This makes it challenging to identify users of shared interests and accordingly restricts the scale of users' social interactions. To remedy that, SOR provides a secured solution to protect sensitive user information during social communications. Lastly, we use simulations to verify the performance of SOR. © 2015 IEEE.

Becoming numerate with information and communications technologies in the twenty-first century

This article draws on data from a three-year Australian Research Council-funded study that examined the ways in which young children become numerate in the twenty-first century. We were interested in the authentic problem-solving contexts that we believe are required to create meaningful learning. This being so, our basic tenet was that such experiences should involve the use of information and communications technologies (ICT) where relevant, but not in tokenistic ways. This article highlights learning conditions in which young children can become numerate in contemporary times. We consider ‘academic’ or ‘school-based’ mathematical tasks in the context of a Mathematical Tasks Continuum. This continuum was conceptualised to enable focused and detailed thinking about the scope and range of mathematical tasks that young children are able to engage within contemporary school contexts. The data from this study show that most of the tasks the children experienced in early years mathematics classes were unidimensional in their make up. That is, they focus on the acquisition of specific skills and then they are practiced in disembedded contexts. We suggest that the framework created in the form of the Mathematical Tasks Continuum can facilitate teachers thinking about the possible ways in which they could extend children’s academic work in primary school mathematics, so that the process of becoming numerate becomes more easily related to authentic activities that they are likely to experience in everyday life.

Chameleon hashing for secure and privacy-preserving vehicular communications

Many services and applications in vehicular ad-hoc networks (VANETs) require preserving and secure data communications. To improve driving safety and comfort, the traffic-related status information will be broadcasted regularly and shared among drivers. Without the security and privacy guarantees, attackers could track their interested vehicles by collecting and analyzing their traffic messages. Hence, anonymous message authentication is an essential requirement of VANETs. On the other hand, when a vehicle is involved in a dispute event of warning message, the certificate authority should be able to recover the real identity of this vehicle. To deal with this issue, we propose a new privacy-preserving authentication protocol with authority traceability using elliptic curve based chameleon hashing. Compared with existing schemes, our approach possesses the following features: 1) mutual and anonymous authentication for both vehicle-to-vehicle and vehicle-to-roadside communications, 2) vehicle unlinkability, 3) authority tracking capability, and 4) high computational efficiency. We also demonstrate the merits of our proposed scheme through security analysis and extensive performance evaluation.

Robust multi-factor authentication for fragile communications

In large-scale systems, user authentication usually needs the assistance from a remote central authentication server via networks. The authentication service however could be slow or unavailable due to natural disasters or various cyber attacks on communication channels. This has raised serious concerns in systems which need robust authentication in emergency situations. The contribution of this paper is two-fold. In a slow connection situation, we present a secure generic multi-factor authentication protocol to speed up the whole authentication process. Compared with another generic protocol in the literature, the new proposal provides the same function with significant improvements in computation and communication. Another authentication mechanism, which we name stand-alone authentication, can authenticate users when the connection to the central server is down. We investigate several issues in stand-alone authentication and show how to add it on multi-factor authentication protocols in an efficient and generic way.

SME stakeholder relationship descriptions in website CSR communications

Purpose – The aim of this paper is to report on an exploratory, qualitative study of how small and medium enterprises (SMEs) describe their firm’s relationships with or impact on stakeholders when communicating corporate social responsibility (CSR) on their websites. Design/methodology/approach – Qualitative content analysis was conducted on 22 Australian SME websites from the information media and telecommunications sector. Stakeholder theory was used as the basis for analysis. Findings – An important aspect of CSR communication is reporting the firm’s relationships with stakeholders such as society/communities, ecological environment, employees, customers and suppliers. This paper provides insights into how these relationships are manifested in SME website communications. For example, three-way relationships between the firm and stakeholders were described on some websites, but few explained the impact of their CSR on stakeholders. Research limitations/implications – This study concentrated on identifying the CSR communication on websites from one industry sector in Australia. These limitations provide the basis for future research to explore and compare CSR communication on websites by SMEs from other industry sectors and countries. Practical implications – The findings offer SME owner-managers ideas on different ways they can incorporate details of stakeholder relationships in CSR website communications. Originality/value – There has been little research on how SMEs use channels such as websites to communicate CSR. This paper addresses this gap in knowledge by providing insights into how SMEs describe stakeholder relationships in CSR website communications.

Integrating online communities within business-to-business marketing communications: an exploratory study

© 2015 Taylor & Francis The article provides a conceptual contribution by developing a framework for business-to-business (B2B) marketers seeking to implement online communities (OLCs). Furthermore, the conceptual contribution is augmented by a small-scale exploratory study comprising in-depth interviews with B2B chief marketing officers (CMOs). The findings challenge existing thinking that B2B marketers can follow generic marketing communication frameworks. This is due to the differences in B2B OLCs in terms of multiple stakeholders and two-way information flows and differences in buyer behaviour. For researchers, the contribution is an embryonic model that will facilitate future conceptual development as well as empirical testing through a series of research propositions. A sequential decision-making framework, which identifies key implementation challenges, is provided for B2B managers.