Children's literature matters

This volume is the product of the third conference of the Australian Children's Literature Association for Research held in Melbourne October 1999. The papers presented comprise an interesting cross section of current concerns about children's literature by the Australasian research community.

Role of organizational service recovery actions on sustomer switching intentions in a process based service failure : does speed of recovery matters?

The study examines how organizational activities of compensation and empowerment impact on consumers switching intentions and also whether these differ based on the speed of service recovery. Data is collected using hypothetical scenarios in a situation of process failure. It is found that there is no direct effect of either compensation or empowerment on switching intent, although the interaction effect is significant when recovery occurs quickly.

Employer matters in 2008

In terms of employer matters, the year 2008 may be best characterized as one dominated by change, challenge and Canberra, as the political landscape was transformed, industrial relations legislation was rewritten and global capitalism went into financial meltdown. The new political and economic environment seemed to demand a greater emphasis on consultation, efforts at cooperation and, dare I say it, in some cases even ‘consensus’. Nevertheless, employers were nonetheless active in pursuing their own objectives, with the main employer associations preoccupied for most of 2008 lobbying for changes and amendments to the form and substance of Labor’s new industrial relations regime, Forward with Fairness. Importantly, the new industrial and legal landscape suggested that the changed status of the ‘parties’ vis-a-vis awards, is likely to lead to increased competition for relevance among employer associations, leading to a series of amalgamations and rationalization, much as occurred with unions in the 1990s.

Employer matters in 2007

The year 2007 may well be remembered as one being short on major industrial disputation, yet one where industrial relations itself dominated public discussion and political life of the country like no other time in Australia's history. It was a year dominated by the electoral cycle, with both organized labour as well as major employers playing their cards very carefully, lest they provide political ammunition to their political and industrial opponents. Thanks largely to the effectiveness of the union movement's anti Work Choices campaign, major employer groups and their political allies the Howard government found themselves fighting a rearguard, and ultimately losing, battle, valiantly trying to defend the Work Choices regime. At year's end, the Liberal government had lost office, Prime Minister John Howard had lost his own seat in Parliament, and the Rudd Labor Government had been swept to power with a clear mandate to dismantle the Work Choices regime. Yet despite this conclusion to a year dominated by debate over industrial relations, it seems that employers had nevertheless lobbied Labor party leaders successfully enough to secure the continuation of many key components of the former Howard government's industrial relations regime.

Audiences and public : when cultural engagement matters for the public sphere

Audiences and Publics: When Cultural Engagement Matters for the Public Sphere, edited by Sonia Livingstone, is reviewed.

Australia's national men's health policy : masculinity matters

Issue addressed : The development of Australia's first national men's health policy provides an important opportunity for informed discussions of health and gender. It is therefore a concern that the stated policy appears to deliberately exclude hegemonic masculinity and other masculinities, despite evidence of their major influence on men's health-related values, beliefs, perspectives, attitudes, motivations and behaviour.

Methods : We provide an evidence-based critique of the proposed approach to a national men's health policy which raises important questions about whether the new policy can achieve its aims if it fails to acknowledge 'masculinity' as a key factor in Australian men's health.

Conclusion : The national men's health policy should be a means to encourage gender analysis in health. This will require recognition of the influence of hegemonic masculinity, and other masculinities, on men's health. Recognising the influence of 'masculinity' on men's health is not about 'blaming' men for 'behaving badly', but is crucial to the development of a robust, meaningful and comprehensive national men's health policy.

Weighty matters in footy

World soccer authorities are locked in a clash with the European Commission, over whether the same labour laws should apply to footballers as to any other workers. The European Commission says the current system of player transfers contravenes the free trade of labour, and must be reformed. Soccer writer ROY HAY explains why the lengthy negotiations to reform soccer's transfer system remain unresolved.

Communicating climate change: public responsiveness and matters of concern

Since climate change captured global attention in the 1990s, the private individual, addressed as a member of a concerned public, has occupied a focal position in the discourse of environmental amelioration. Recently, a range of prominent books, films and television programs — for example, Tim Flannery’s The Weather Makers (2005), Al Gore’s An Inconvenient Truth (2006) and ABC TV’s Carbon Cops (2007) — have promoted the role of the individual as the ‘starting point’ for effective environmental action. These texts assume that the provision and comprehension of sufficient information to the public about climate change will change individual habits and practices. This accords with the ‘information-deficit model’ in environmental communication research, a concept that asserts a direct connection between individual awareness and response, and collective action. This paper discusses the limitations of this model, pervasive in both popular and official approaches to climate change. It will interrogate the philosophical assumptions that underlie it, in which nature and culture are polarised and the human is positioned in a certain, and separate, relationship to the non-human world — an inheritance of the very logic that enables the continued exploitation of nature. Applying Bruno Latour’s notion of a ‘matter of concern’ to climate change, where the gathering of a range of irreducible forces and im/materialities continually produce these phenomena, this paper proposes that, in thinking about climate change as essentially unrepresentable, a different mode of public engagement with the issue is asserted.