Emotional intelligence and teaching : solving the puzzle

The emotional intelligence of educators has a major influence on how well they are able to help people to learn. Teachers with high levels of emotional intelligence always or usually adopt an appropriate emotionally intelligent response in both positive and negative situations. Teachers with low levels of emotional intelligence sometimes adopt an emotionally intelligent response in positive situations but seldom or never in negative situations. These differences have some significant implications. The authors' research shows that emotional intelligence and self-efficacy are different but related concepts. A teacher's level of emotional intelligence is linked to his or her sense of self-efficacy. A teacher with high levels of emotional intelligence is more likely to be able to work more effectively and persist longer because they have a belief in their own ability and feel that they are in control. The emotionally intelligent teacher is sensitive to his or her own emotions and the emotions of others and so is able to build positive relationships with colleagues and students. Beyond that, a teaching environment that is emotionally healthy and supportive will enhance the development of teachers' emotional intelligence.

The factorial validity of emotional intelligence : an unresolved issue

An unresolved but pertinent issue in the field of emotional intelligence (EI) is factorial validity. Numerous studies have investigated this issue (Gignac, 2005; Mayer, Salovey, Caruso, & Sitarenios, 2003; Petrides & Furnham, 2000; Saklofske, Austin, & Minski, 2003), but most are based on correlations among subscale scores from relevant measures, making the implicit assumption that subscale scores are unidimensional, rather than questioning the structure of subscales themselves. Accordingly, the present study adopts the Anderson and Gerbing (1988) two-step strategy of first considering the structure within subscales before examining the relationship between subscales. An evaluation was undertaken using the Emotional Intelligence Scale (EIS, Schutte et al., 1998), the Work Profile Questionnaire – Emotional Intelligence Version (WQPei, Cameron, 1999) and the Mayer–Salovey–Caruso Emotional Intelligence Test (MSCEIT V.2., Mayer, Salovey, & Caruso, 1999b). Results were characterised by instability, heterogeneity and inconsistency. Specifically, the EIS was not found to form the homogenous structure postulated by authors. Similarly, support was not found for the seven factor model of the WPQei. Large discrepancies exist between the one, two and four factor models described by Mayer et al. (2003) for the MSCEIT V.2. and the 21 components revealed at the primary level in the current analyses. Additionally, reliability statistics for the MSCEIT V.2. were less than optimal. Questions remain regarding the clarity, reliability and validity of the instruments examined.

An exploration of individual differences in teachers’ temperaments and multiple intelligence

For this study on individual differences, predictions were made from the literature on the four temperaments in order to examine how teachers with particular temperaments might use their multiple intelligence strengths in their approaches to teaching and learning. From a cohort of 336 beginning teachers it was found that temperaments and multiple intelligences are two separate constructs. The differences in patterns of intelligence strengths confirm that each of the four temperaments is distinct from the other. Teachers adopting a Catalyst Temperament have above average strengths in Linguistic, Musical, Interpersonal and Intrapersonal Intelligences. Those with a Stabilizer Temperament display above average strengths in Logical-Mathematical and Interpersonal Intelligences. Teachers adopting a Theorist Temperament demonstrate strengths in Logical-Mathematical, Linguistic, Spatial and Intrapersonal Intelligences. Those with an Improviser Temperament show below average strengths in all except Bodily-Kinesthetic Intelligence.

Wikipedia model for collective intelligence : a review of information quality

Online information seekers increasingly utilise the online encyclopaedia Wikipedia as a key reference source. Wikipedia's special feature is that it is based on the collective intelligence (CI) of lay citizens. Its consensus-building participatory knowledge-building processes replace traditional encyclopaedia processes founded on the knowledge of experts and gatekeeping practices. However there have been reports of concerns with the level of information quality provided by Wikipedia articles. This paper explores information quality for Wikipedia theoretically. First, it conceptualises the Wikipedia model of knowledge production and second, it analyses information quality for the model. Finally, the paper recommends some improvements for the model and discusses other implications for knowledge management theory and practice.

Investing in intelligence : an inquiry into educational paradigm change

In this philosophical and practical-critical inquiry, I address two significant and closely related problems - whether and how those involved in the enterprise of education conceptualise a need for educational change, and the observed resistance of school cultures to change efforts. I address the apparent lack of a clear, coherent and viable theory of learning, agency and change, capable of making explicit the need, substantive nature and means of educational change. Based on a meta-analysis of numerous theories and perspectives on human knowing, learning, intelligence, agency and change, I synthesise a 'Dynamic Paradigm of Learning and Change', characterised by fifteen Constructs. I argue that this more viable Paradigm is capable of informing both design and critique of systemic curriculum and assessment policies, school organisation and planning models, professional learning and pedagogical practice, and student learning and action. The Dynamic Paradigm of Learning and Change contrasts with the assumptions reflected in the prevailing culture of institutionalised education, and I argue that dominant views of knowledge and human agency are both theoretically and practically non-viable and unsustainable. I argue that the prevailing culture and experience of schooling contributes to the formation of assumptions, identities, dispositions and orientations to the world characterised by alienation. The Dynamic Paradigm of Learning and Change also contrasts with the assumptions reflected in some educational reform efforts recently promoted at system level in Queensland, Australia. I use the Dynamic Paradigm as the reference point for a formal critique of two influential reform programs, Authentic Pedagogy and the New Basics Project, identifying significant limitations in both the conceptualisation of educational ends and means, and the implementation of these reform agendas. Within the Dynamic Paradigm of Learning and Change, knowledge and learning serve the individual's need for more adaptive or viable functioning in the world. I argue that students' attainment of knowledge of major ways in which others in our culture organise experience (interpret the world) is a legitimate goal of schooling. However, it is more viable to think of the primary function of schooling as providing for the young inspiration, opportunities and support for purposeful doing, and for assisting them in understanding the processes of 'action scheme' change to make such doing more viable. Through the practical-critical components of the inquiry, undertaken in the context of the ferment of pedagogical and curricular discussion and exploration in Queensland between 1999 and 2003, I develop the Key Abilities Model and associated guidelines and resources relating to forms of pedagogy, curriculum organisation and assessment consistent with the Dynamic Paradigm of Learning and Change. I argue the importance of showing teachers why and how their existing visions and conceptions of learning and teaching may be inadequate, and of emphasising teachers' conceptions of learning, knowing, agency and teaching, and their identities, dispositions and orientations to the world, as things that might need to change, in order to realise the intent of educational change focused on transformational student outcomes serving both the individual and collective good. A recommendation is made for implementation and research of a school-based trial of the Key Abilities Model, informed by and reflecting the Dynamic Paradigm of Learning and Change, as an important investment in the development and expression of ‘authentic' human intelligence.

Hypothesis generation for management intelligence

Investigation of the role of hypothesis formation in complex (business) problem solving has resulted in a new approach to hypothesis generation. A prototypical hypothesis generation paradigm for management intelligence has been developed, reflecting a widespread need to support management in such areas as fraud detection and intelligent decision analysis. This dissertation presents this new paradigm and its application to goal directed problem solving methodologies, including case based reasoning. The hypothesis generation model, which is supported by a dynamic hypothesis space, consists of three components, namely, Anomaly Detection, Abductive Reasoning, and Conflict Resolution models. Anomaly detection activates the hypothesis generation model by scanning anomalous data and relations in its working environment. The respective heuristics are activated by initial indications of anomalous behaviour based on evidence from historical patterns, linkages with other cases, inconsistencies, etc. Abductive reasoning, as implemented in this paradigm, is based on joining conceptual graphs, and provides an inference process that can incorporate a new observation into a world model by determining what assumptions should be added to the world, so that it can explain new observations. Abductive inference is a weak mechanism for generating explanation and hypothesis. Although a practical conclusion cannot be guaranteed, the cues provided by the inference are very beneficial. Conflict resolution is crucial for the evaluation of explanations, especially those generated by a weak (abduction) mechanism.The measurements developed in this research for explanation and hypothesis provide an indirect way of estimating the ‘quality’ of an explanation for given evidence. Such methods are realistic for complex domains such as fraud detection, where the prevailing hypothesis may not always be relevant to the new evidence. In order to survive in rapidly changing environments, it is necessary to bridge the gap that exists between the system’s view of the world and reality.Our research has demonstrated the value of Case-Based Interaction, which utilises an hypothesis structure for the representation of relevant planning and strategic knowledge. Under, the guidance of case based interaction, users are active agents empowered by system knowledge, and the system acquires its auxiliary information/knowledge from this external source. Case studies using the new paradigm and drawn from the insurance industry have attracted wide interest. A prototypical system of fraud detection for motor vehicle insurance based on an hypothesis guided problem solving mechanism is now under commercial development. The initial feedback from claims managers is promising.

Plastic deformation in a partially crystallized Zr-based BMG under Vickers indenter

Vickers indentations were carried out on an anneal-introduced partially crystallized Zr₄₁Ti₁₄Cu_12.5 Ni₁₀Be_22.5 bulk metallic glass (BMG), and the evolution of the shear bands in this samplewas investigated and compared to the as-cast, aswell as the structurally relaxed counterparts. The results indicate that the plastic deformation in the partially crystallized BMG was accommodated by the semi-circular (primary) and radial (secondary) shear bands. A full crack or flake that was produced due to the spring back during the load removal was observed. The shear band density in the annealed alloy which was dispersed with crystalliteswas significantly lower than that of the as-cast alloy. The difference of the shear band features among the three kinds of alloy status, i.e., partially crystallized, structurally relaxed and as-cast alloys was discussed in terms of the free volume in the BMGs and the characteristics of nano-composites. It has been demonstrated that the plasticity for the three statuses of alloys queues in the descending order as the as-cast, annealed with partial crystallization, and annealed without crystallization.

Emotional intelligence among adolescent sexual offenders : a comparison with violent offenders and non-offenders

Emotional intelligence includes one's ability to identify, use, understand and manage emotions. This thesis indicates that, when compared to peers with no convictions and those with violent convictions, adolescent sexual offenders have lower levels of emotional intelligence in general and, that, in particular, they had problems identifying, using and managing their emotions.