Cultural influence on global assessment of higher education service quality: The case of Central Queensland University, Australia

© 2014 by IGI Global. All rights reserved. This study compares students' cultural influence on global assessment of higher education service quality. In particular, this study surveyed the full-time students (that is at least 24 credit points of study in a semester) studying at the Central Queensland University (CQU), Australia. CQU has ten campuses and is one of the largest universities in Australia, with more than 14,000 students, in which 3,000 students are enrolled as full-time students and 11,000 as part-time students. An online survey was undertaken, and 227 responses from full-time students were returned for data analysis. Exploratory factor analysis and confirmatory factor analysis were performed to determine valid and reliable dimensions of perceived service quality. Tests of differences such as ANOVA and t-test were conducted to examine the differences of perceived service quality in terms of four cultural dimensions; namely, power distance, individualism, uncertainty avoidance, and masculinity. Findings show that different cultures perceive service quality differently; especially administrative service quality and physical facilities service quality.

Enhancing linguistic and cultural proficiency through Chinese children’s literature

This paper addresses the issue of selecting high-quality materials for teaching Chinese to non-native-speaker students. The paper argues that the unique nature of literary texts for children and adolescents written in simple and standard language reflecting the rich social fabric of China make them valuable materials for teaching foreign learners of the modern Chinese language. The special value of these materials to non-native learners lies not only in their linguistic aptness, but also in their informative connection between the modern Chinese language and the history and culture of China. The paper demonstrates how to effectively use these materials in a cooperative Chinese language classroom.

Nonlinear backstepping controller design for sharing active and reactive power in three-phase grid-connected photovoltaic systems

In this paper, a nonlinear backstepping controller is designed for three-phase grid-connected solar photovoltaic (PV) systems to share active and reactive power. A cascaded control structure is considered for the purpose of sharing appropriate amount of power. In this cascaded control structure, the dc-link voltage controller is designed for balancing the power flow within the system and the current controller is designed to shape the grid current into a pure sinusoidal waveform. In order to balance the power flow, it is always essential to maintain a constant voltage across the dc-link capacitor for which an incremental conductance (IC) method is used in this paper. This approach also ensures the operation of solar PV arrays at the maximum power point (MPP) under rapidly changing atmospheric conditions. The proposed current controller is designed to guarantee the current injection into the grid in such a way that the system operates at a power factor other than unity which is essential for sharing active and reactive power. The performance of the proposed backstepping approach is verified on a three-phase grid-connected PV system under different atmospheric conditions. Simulation results show the effectiveness of the proposed control scheme in terms of achieving desired control objectives.