Conversación digital: copresencia y disponibilidad : Estudio pragmático del preámbulo de reuniones multipartitas por videoconferencia

The present thesis explores how interaction is initiated in multi-party meetings in Adobe Connect, 7.0, with a particular focus on how co-presence and mutual availability are established through the preambles of 18 meetings held in Spanish without a moderator. Taking Conversation Analysis (CA) as a methodological point of departure, this thesis comprises four different studies, each of them analyzing a particular phenomenon within the interaction of the preambles in a multimodal environment that allows simultaneous interaction through video, voice and text-chat. The first study (Artículo I) shows how participants solve jointly the issue of availability in a technological environment where being online is not necessarily understood as being available for communicating. The second study (Artículo II) focuses on the beginning of the audiovisual interaction; in particular on how participants check the right functioning of the audiovisual mode. The third study (Artículo III) explores silences within the interaction of the preamble. It shows that the length of gaps and lapses become a significant aspect the preambles and how they are connected to the issue of availability.  Finally, the four study introduces the notion of modal alignment, an interactional phenomenon that systematically appears in the beginnings of the encounters, which seems to be used and understood  as a strategy for the establishment of mutual availability and negotiation of the participation framework. As a whole, this research shows how participants, in order to establish mutual co-presence and availability, adapt to a particular technology in terms of participation management, deploying strategies and conveying successive actions which, as it is the case of the activation of their respective webcams, seem to be understood as predictable within the intricate process of establishing mutual availability before the meeting starts.

El alineamiento modal en el preámbulo de reuniones por videoconferencia

En el presente artículo se introduce el concepto de alineamiento modal, un fenómeno interactivo característico del preámbulo de reuniones por videoconferencia, en las que la interacción puede llevarse a cabo a través del chat escrito, la imagen y la voz. Con tal propósito, se parte del modelo de interacción de Erving Goffman y la metodología del Análisis de la Conversación (AC). A través de una selección de ejemplos extraídos de un corpus de dieciocho interacciones por Adobe Connect 7.0, el análisis muestra que la selección del canal, dentro del contexto analizado, constituye un recurso para el alineamiento y la (re)configuración del marco de participación de las reuniones. Asimismo, se sugiere que dicho recurso es utilizado por los participantes como estrategia para gestionar la orientación recíproca y la toma de turno durante los preámbulos.