Soft Sytems Modelling

This presentation introduces Soft Systems Modelling as a technique to support investigating the behaviour of dynamic systems in the real world. It combines techniques from General Systems Theory, Soft Systems Methodolgy and Critical Systems Heuristics. Personas and Scenarios are used as a technique for exploring the motivations of stakeholders in the systems.

Introduction to Soft Systems Modelling

Two lectures that introduce the idea of modelling in the large, and contrasts hard system and soft system modelling. The second lecture goes into detail on a number of specific methods for analysing a system (CATWOE and CSH) and on modelling a system (Systems Diagrams and Personas).