Justified assessments of service provider reputation

Abstract Reputation, influenced by ratings from past clients, is crucial for providers competing for custom. For new providers with less track record, a few negative ratings can harm their chances of growing. In the JASPR project, we aim to look at how to ensure automated reputation assessments are justified and informative. Even an honest balanced review of a service provision may still be an unreliable predictor of future performance if the circumstances differ. For example, a service may have previously relied on different sub-providers to now, or been affected by season-specific weather events. A common way to ameliorate the ratings that may not reflect future performance is by weighting by recency. We argue that better results are obtained by querying provenance records on how services are provided for the circumstances of provision, to determine the significance of past interactions. Informed by case studies in global logistics, taxi hire, and courtesy car leasing, we are going on to explore the generation of explanations for reputation assessments, which can be valuable both for clients and for providers wishing to improve their match to the market, and applying machine learning to predict aspects of service provision which may influence decisions on the appropriateness of a provider. In this talk, I will give an overview of the research conducted and planned on JASPR. Speaker Biography Dr Simon Miles Simon Miles is a Reader in Computer Science at King's College London, UK, and head of the Agents and Intelligent Systems group. He conducts research in the areas of normative systems, data provenance, and medical informatics at King's, and has published widely and manages a number of research projects in these areas. He was previously a researcher at the University of Southampton after graduating from his PhD at Warwick. He has twice been an organising committee member for the Autonomous Agents and Multi-Agent Systems conference series, and was a member of the W3C working group which published standards on interoperable provenance data in 2013.

WAIS Seminar:Secure Multi-Party Computation for the Masses

Speaker(s): Prof. David Evans Organiser: Dr Tim Chown Time: 22/05/2014 10:45-11:45 Location: B53/4025 Abstract Secure multi-party computation enables two (or more) participants to reliably compute a function that depends on both of their inputs, without revealing those inputs to the other party or needing to trust any other party. It could enable two people who meet at a conference to learn who they known in common without revealing any of their other contacts, or allow a pharmaceutical company to determine the correct dosage of a medication based on a patient’s genome without compromising the privacy of the patient. A general solution to this problem has been known since Yao's pioneering work in the 1980s, but only recently has it become conceivable to use this approach in practice. Over the past few years, my research group has worked towards making secure computation practical for real applications. In this talk, I'll provide a brief introduction to secure computation protocols, describe the techniques we have developed to design scalable and efficient protocols, and share some recent results on improving efficiency and how secure computing applications are developed.