Soft Sytems Modelling

This presentation introduces Soft Systems Modelling as a technique to support investigating the behaviour of dynamic systems in the real world. It combines techniques from General Systems Theory, Soft Systems Methodolgy and Critical Systems Heuristics. Personas and Scenarios are used as a technique for exploring the motivations of stakeholders in the systems.

Case Study Envisioning and Engagement

This is a presentation that introduces the envisioning (set up) stage of a project or case study. it sets envisioning in a framework of software engineering and agile methodologies. The presentation also covers techniques for engaging with stakeholders in the domain of the project: building a co-designing team; information gathering; and the ethics of engagement. There is a short section on sprint planning and managing the project backlog (agile using a burndown chart.