Understanding social media in everyday life: Ethnomethodological and conversation analytic perspectives

Over the last decade, social media has become a hot topic for researchers of collaborative technologies (e.g., CSCW). The pervasive use of social media in our everyday lives provides a ready source of naturalistic data for researchers to empirically examine the complexities of the social world. In this talk I outline a different perspective informed by ethnomethodology and conversation analysis (EMCA) - an orientation that has been influential within CSCW, yet has only rarely been applied to social media use. EMCA approaches can complement existing perspectives through articulating how social media is embedded in everyday life, and how its social organisation is achieved by users of social media. Outlining a possible programme of research, I draw on a corpus of screen and ambient audio recordings of mobile device use to show how EMCA research can be generative for understanding social media through concepts such as adjacency pairs, sequential context, turn allocation / speaker selection, and repair. In doing so, I also raise questions about existing studies of social media use and the way they characterise interactional phenomena.

A Brief History of the Web

The Web is now so ingrained in our lives that it is easy to forget that it is less than twenty years old. But the History of Web goes back much further, to the pioneering technologists who built the first hypertext systems and the men and women before them who imagined great libraries of interconnected information that would augment human intellect and drive civilization forward. In this lecture we will explore the pre-digital origins of the Web, look at how it developed into the mass communication system we have today, and speculate on the next stages of its evolution in the context of Web Science and Social Media.