User Profile Management and Selection in Context-Aware Service Platforms for Networks Beyond 3G

In recent years, progress in the area of mobile telecommunications has changed our way of life, in the private as well as the business domain. Mobile and wireless networks have ever increasing bit rates, mobile network operators provide more and more services, and at the same time costs for the usage of mobile services and bit rates are decreasing. However, mobile services today still lack functions that seamlessly integrate into users’ everyday life. That is, service attributes such as context-awareness and personalisation are often either proprietary, limited or not available at all. In order to overcome this deficiency, telecommunications companies are heavily engaged in the research and development of service platforms for networks beyond 3G for the provisioning of innovative mobile services. These service platforms are to support such service attributes. Service platforms are to provide basic service-independent functions such as billing, identity management, context management, user profile management, etc. Instead of developing own solutions, developers of end-user services such as innovative messaging services or location-based services can utilise the platform-side functions for their own purposes. In doing so, the platform-side support for such functions takes away complexity, development time and development costs from service developers. Context-awareness and personalisation are two of the most important aspects of service platforms in telecommunications environments. The combination of context-awareness and personalisation features can also be described as situation-dependent personalisation of services. The support for this feature requires several processing steps. The focus of this doctoral thesis is on the processing step, in which the user’s current context is matched against situation-dependent user preferences to find the matching user preferences for the current user’s situation. However, to achieve this, a user profile management system and corresponding functionality is required. These parts are also covered by this thesis. Altogether, this thesis provides the following contributions: The first part of the contribution is mainly architecture-oriented. First and foremost, we provide a user profile management system that addresses the specific requirements of service platforms in telecommunications environments. In particular, the user profile management system has to deal with situation-specific user preferences and with user information for various services. In order to structure the user information, we also propose a user profile structure and the corresponding user profile ontology as part of an ontology infrastructure in a service platform. The second part of the contribution is the selection mechanism for finding matching situation-dependent user preferences for the personalisation of services. This functionality is provided as a sub-module of the user profile management system. Contrary to existing solutions, our selection mechanism is based on ontology reasoning. This mechanism is evaluated in terms of runtime performance and in terms of supported functionality compared to other approaches. The results of the evaluation show the benefits and the drawbacks of ontology modelling and ontology reasoning in practical applications.

A User-Centric Perspective on Parallel Programming with Focus on OpenMP

The process of developing software that takes advantage of multiple processors is commonly referred to as parallel programming. For various reasons, this process is much harder than the sequential case. For decades, parallel programming has been a problem for a small niche only: engineers working on parallelizing mostly numerical applications in High Performance Computing. This has changed with the advent of multi-core processors in mainstream computer architectures. Parallel programming in our days becomes a problem for a much larger group of developers. The main objective of this thesis was to find ways to make parallel programming easier for them. Different aims were identified in order to reach the objective: research the state of the art of parallel programming today, improve the education of software developers about the topic, and provide programmers with powerful abstractions to make their work easier. To reach these aims, several key steps were taken. To start with, a survey was conducted among parallel programmers to find out about the state of the art. More than 250 people participated, yielding results about the parallel programming systems and languages in use, as well as about common problems with these systems. Furthermore, a study was conducted in university classes on parallel programming. It resulted in a list of frequently made mistakes that were analyzed and used to create a programmers' checklist to avoid them in the future. For programmers' education, an online resource was setup to collect experiences and knowledge in the field of parallel programming - called the Parawiki. Another key step in this direction was the creation of the Thinking Parallel weblog, where more than 50.000 readers to date have read essays on the topic. For the third aim (powerful abstractions), it was decided to concentrate on one parallel programming system: OpenMP. Its ease of use and high level of abstraction were the most important reasons for this decision. Two different research directions were pursued. The first one resulted in a parallel library called AthenaMP. It contains so-called generic components, derived from design patterns for parallel programming. These include functionality to enhance the locks provided by OpenMP, to perform operations on large amounts of data (data-parallel programming), and to enable the implementation of irregular algorithms using task pools. AthenaMP itself serves a triple role: the components are well-documented and can be used directly in programs, it enables developers to study the source code and learn from it, and it is possible for compiler writers to use it as a testing ground for their OpenMP compilers. The second research direction was targeted at changing the OpenMP specification to make the system more powerful. The main contributions here were a proposal to enable thread-cancellation and a proposal to avoid busy waiting. Both were implemented in a research compiler, shown to be useful in example applications, and proposed to the OpenMP Language Committee.

Evolutionäre Optimierung von Mensch-Maschine-Schnittstellen

Vorgestellt wird eine weltweit neue Methode, Schnittstellen zwischen Menschen und Maschinen für individuelle Bediener anzupassen. Durch Anwenden von Abstraktionen evolutionärer Mechanismen wie Selektion, Rekombination und Mutation in der EOGUI-Methodik (Evolutionary Optimization of Graphical User Interfaces) kann eine rechnergestützte Umsetzung der Methode für Graphische Bedienoberflächen, insbesondere für industrielle Prozesse, bereitgestellt werden. In die Evolutionäre Optimierung fließen sowohl die objektiven, d.h. messbaren Größen wie Auswahlhäufigkeiten und -zeiten, mit ein, als auch das anhand von Online-Fragebögen erfasste subjektive Empfinden der Bediener. Auf diese Weise wird die Visualisierung von Systemen den Bedürfnissen und Präferenzen einzelner Bedienern angepasst. Im Rahmen dieser Arbeit kann der Bediener aus vier Bedienoberflächen unterschiedlicher Abstraktionsgrade für den Beispielprozess MIPS ( MIschungsProzess-Simulation) die Objekte auswählen, die ihn bei der Prozessführung am besten unterstützen. Über den EOGUI-Algorithmus werden diese Objekte ausgewählt, ggf. verändert und in einer neuen, dem Bediener angepassten graphischen Bedienoberfläche zusammengefasst. Unter Verwendung des MIPS-Prozesses wurden Experimente mit der EOGUI-Methodik durchgeführt, um die Anwendbarkeit, Akzeptanz und Wirksamkeit der Methode für die Führung industrieller Prozesse zu überprüfen. Anhand der Untersuchungen kann zu großen Teilen gezeigt werden, dass die entwickelte Methodik zur Evolutionären Optimierung von Mensch-Maschine-Schnittstellen industrielle Prozessvisualisierungen tatsächlich an den einzelnen Bediener anpaßt und die Prozessführung verbessert.

Labelling schemes for organic food: Consumer attitudes, preferences and willingness-to-pay in six European countries

Since July 2010, all pre-packed organic food produced in the European Union (EU) must carry the new mandatory EU logo for organic food. Voluntary organic labels (such as national governmental logos and logos of private farmers’ associations and control bodies) can still be used, but only in addition to the mandatory EU logo. This change in the regulatory environment of organic labelling raises a number of questions regarding consumer preferences for different kinds of organic certification logos, which the present dissertation addressed. The first objective was to explore and analyse consumer perceptions, attitudes, preferences and willingness-to-pay (WTP) regarding different voluntary organic labels. The second objective was to investigate consumer perceptions and attitudes towards a mandatory EU logo. A combination of qualitative and quantitative methods of consumer research in six European countries was employed including focus group discussions, choice experiments and structured interviews. Based on the empirical results, recommendations are drawn for different actors in the organic sector.

Organic consumers' attitudes and preferences regarding alternatives to piglet castration without anaesthesia and analgesia in organic farming - an explorative analysis

In Germany and other European countries piglets are routinely castrated in order to avoid the occurrence of boar taint, an off-flavour and off-odour of pork. Sensory perception of boar taint varies; however, it is regarded as very unpleasant by many people. Surgical castration which is an effective means against boar taint has commonly been performed without anaesthesia or analgesia within the piglets’ first seven days of life. Piglet castration without anaesthesia has been heavily criticised, as the assumption that young piglets perceive less pain than older animals cannot be supported by scientific evidence. Consequently, surgical castration is only allowed with anaesthesia and/or analgesia in organic farming throughout the European Union since January 2012. Abandoning piglet castration without pain relief requires the implementation of alternative methods which improve animal welfare while maintaining sensory meat quality. There are three relevant alternatives: castration with anaesthesia and/or analgesia to reduce pain, a vaccination against boar taint (immunocastration) and the fattening of uncastrated male pigs (fattening of boars) combined with measures to reduce and detect boar taint in meat. Consumers’ attitudes and opinions regarding the alternatives are an important factor with regard to the implementation of alternatives, as they are finally supposed to buy the meat. The objective of this dissertation was to explore organic consumers’ attitudes, preferences and willingness-to-pay regarding piglet castration without pain relief and the three alternatives. Important aspects for the evaluation of the alternatives and influencing factors (e.g. information, taste) on preferences and willingness-to-pay should also be identified. In autumn 2009 nine focus group discussions were conducted each followed by a Vickrey auction including a tasting of boar salami. Overall, 89 consumers of organic pork participated in the study. Information on piglet castration and alternatives (in three variants) was provided as a basis for discussion. The focus group data were analysed using qualitative content analysis. In order to compare the focus group results with those from the auctions, an innovative approach applying an adapted scoring model to further analyse the data set was used. The majority of participants were not aware that piglets are castrated without anaesthesia in organic farming. They reacted shocked and disappointed on learning about this practice which did not fit into their image of animal welfare standards in organic farming. Overall, the results show, that for consumers of organic pork castration with anaesthesia and analgesia as well as the fattening of boars may be acceptable alternatives in organic farming. Considering the strong food safety concerns regarding immunocastration, acceptance of this alternative may be questioned. Communication regarding alternatives to piglet castration without anaesthesia and analgesia should take into account that the relevance of the aspects animal welfare, food safety, taste and costs differs between alternatives. Furthermore, it seems advisable not to address an unappetizing topic like piglet castration directly at the point of sale so as not to deter consumers from buying organic pork. The issue of piglet castration demonstrates exemplarily that it is important for the organic sector to implement and maintain high animal welfare standards and communicate them in an appropriate way, thereby trying to prevent strong discrepancies between consumers’ expectations regarding animal husbandry in organic farming and actual conditions. So, disappointment of consumers and a loss of image due to negative reports about animal welfare issues can be avoided.

An algorithmic approach for collaborative-based prediction of user contexts in ubiquitous environments under consideration of legal implications

Mit Hilfe der Vorhersage von Kontexten können z. B. Dienste innerhalb einer ubiquitären Umgebung proaktiv an die Bedürfnisse der Nutzer angepasst werden. Aus diesem Grund hat die Kontextvorhersage einen signifikanten Stellenwert innerhalb des ’ubiquitous computing’. Nach unserem besten Wissen, verwenden gängige Ansätze in der Kontextvorhersage ausschließlich die Kontexthistorie des Nutzers als Datenbasis, dessen Kontexte vorhersagt werden sollen. Im Falle, dass ein Nutzer unerwartet seine gewohnte Verhaltensweise ändert, enthält die Kontexthistorie des Nutzers keine geeigneten Informationen, um eine zuverlässige Kontextvorhersage zu gewährleisten. Daraus folgt, dass Vorhersageansätze, die ausschließlich die Kontexthistorie des Nutzers verwenden, dessen Kontexte vorhergesagt werden sollen, fehlschlagen könnten. Um die Lücke der fehlenden Kontextinformationen in der Kontexthistorie des Nutzers zu schließen, führen wir den Ansatz zur kollaborativen Kontextvorhersage (CCP) ein. Dabei nutzt CCP bestehende direkte und indirekte Relationen, die zwischen den Kontexthistorien der verschiedenen Nutzer existieren können, aus. CCP basiert auf der Singulärwertzerlegung höherer Ordnung, die bereits erfolgreich in bestehenden Empfehlungssystemen eingesetzt wurde. Um Aussagen über die Vorhersagegenauigkeit des CCP Ansatzes treffen zu können, wird dieser in drei verschiedenen Experimenten evaluiert. Die erzielten Vorhersagegenauigkeiten werden mit denen von drei bekannten Kontextvorhersageansätzen, dem ’Alignment’ Ansatz, dem ’StatePredictor’ und dem ’ActiveLeZi’ Vorhersageansatz, verglichen. In allen drei Experimenten werden als Evaluationsbasis kollaborative Datensätze verwendet. Anschließend wird der CCP Ansatz auf einen realen kollaborativen Anwendungsfall, den proaktiven Schutz von Fußgängern, angewendet. Dabei werden durch die Verwendung der kollaborativen Kontextvorhersage Fußgänger frühzeitig erkannt, die potentiell Gefahr laufen, mit einem sich nähernden Auto zu kollidieren. Als kollaborative Datenbasis werden reale Bewegungskontexte der Fußgänger verwendet. Die Bewegungskontexte werden mittels Smartphones, welche die Fußgänger in ihrer Hosentasche tragen, gesammelt. Aus dem Grund, dass Kontextvorhersageansätze in erster Linie personenbezogene Kontexte wie z.B. Standortdaten oder Verhaltensmuster der Nutzer als Datenbasis zur Vorhersage verwenden, werden rechtliche Evaluationskriterien aus dem Recht des Nutzers auf informationelle Selbstbestimmung abgeleitet. Basierend auf den abgeleiteten Evaluationskriterien, werden der CCP Ansatz und weitere bekannte kontextvorhersagende Ansätze bezüglich ihrer Rechtsverträglichkeit untersucht. Die Evaluationsergebnisse zeigen die rechtliche Kompatibilität der untersuchten Vorhersageansätze bezüglich des Rechtes des Nutzers auf informationelle Selbstbestimmung auf. Zum Schluss wird in der Dissertation ein Ansatz für die verteilte und kollaborative Vorhersage von Kontexten vorgestellt. Mit Hilfe des Ansatzes wird eine Möglichkeit aufgezeigt, um den identifizierten rechtlichen Probleme, die bei der Vorhersage von Kontexten und besonders bei der kollaborativen Vorhersage von Kontexten, entgegenzuwirken.

The Human in the Loop: User Participation in Self-Adaptive Software

Self-adaptive software provides a profound solution for adapting applications to changing contexts in dynamic and heterogeneous environments. Having emerged from Autonomic Computing, it incorporates fully autonomous decision making based on predefined structural and behavioural models. The most common approach for architectural runtime adaptation is the MAPE-K adaptation loop implementing an external adaptation manager without manual user control. However, it has turned out that adaptation behaviour lacks acceptance if it does not correspond to a user’s expectations – particularly for Ubiquitous Computing scenarios with user interaction. Adaptations can be irritating and distracting if they are not appropriate for a certain situation. In general, uncertainty during development and at run-time causes problems with users being outside the adaptation loop. In a literature study, we analyse publications about self-adaptive software research. The results show a discrepancy between the motivated application domains, the maturity of examples, and the quality of evaluations on the one hand and the provided solutions on the other hand. Only few publications analysed the impact of their work on the user, but many employ user-oriented examples for motivation and demonstration. To incorporate the user within the adaptation loop and to deal with uncertainty, our proposed solutions enable user participation for interactive selfadaptive software while at the same time maintaining the benefits of intelligent autonomous behaviour. We define three dimensions of user participation, namely temporal, behavioural, and structural user participation. This dissertation contributes solutions for user participation in the temporal and behavioural dimension. The temporal dimension addresses the moment of adaptation which is classically determined by the self-adaptive system. We provide mechanisms allowing users to influence or to define the moment of adaptation. With our solution, users can have full control over the moment of adaptation or the self-adaptive software considers the user’s situation more appropriately. The behavioural dimension addresses the actual adaptation logic and the resulting run-time behaviour. Application behaviour is established during development and does not necessarily match the run-time expectations. Our contributions are three distinct solutions which allow users to make changes to the application’s runtime behaviour: dynamic utility functions, fuzzy-based reasoning, and learning-based reasoning. The foundation of our work is a notification and feedback solution that improves intelligibility and controllability of self-adaptive applications by implementing a bi-directional communication between self-adaptive software and the user. The different mechanisms from the temporal and behavioural participation dimension require the notification and feedback solution to inform users on adaptation actions and to provide a mechanism to influence adaptations. Case studies show the feasibility of the developed solutions. Moreover, an extensive user study with 62 participants was conducted to evaluate the impact of notifications before and after adaptations. Although the study revealed that there is no preference for a particular notification design, participants clearly appreciated intelligibility and controllability over autonomous adaptations.