Organizational excellence through quality governance

This paper provides an overview of an Enterprise Engineering method called IEM (Integrated Enterprise Modeling) and it describes the usage of SIX SIGMA approach for performance measurement of an enterprise. Based on these two instruments a methodology including procedure and tools is developed, which allows enterprises to define their adequate quality criteria for performance, to measure performance and quality and to derive reasonable actions to take for optimization. Determination of adequate quality and performance criteria and reasonable measures for the enterprise organization means “Quality Governance”.

Value Added by Quality Management

Abstract: Quality Management is an essential part of successful organisations. But the effect of it is mostly not directly visible. The effects are more indirect, and have a time lag till results appear. In today’s challenging times, all activities of an organisation have to proof their ability to add value. While Value Based Management is more focussed on financial value, other concepts and models like EFQM Excellence Model and Kaplan and Norton’s Balanced Score Card also point on values that are the basis and driver for financial success. Quality Management has to proof its effects on company values, and therefore the transacting mechanisms have to be identified and procedure to manage the process of Value Adding Quality Management has to be developed.

Fujaba Days 2011

Fujaba is an Open Source UML CASE tool project started at the software engineering group of Paderborn University in 1997. In 2002 Fujaba has been redesigned and became the Fujaba Tool Suite with a plug-in architecture allowing developers to add functionality easily while retaining full control over their contributions. Multiple Application Domains Fujaba followed the model-driven development philosophy right from its beginning in 1997. At the early days, Fujaba had a special focus on code generation from UML diagrams resulting in a visual programming language with a special emphasis on object structure manipulating rules. Today, at least six rather independent tool versions are under development in Paderborn, Kassel, and Darmstadt for supporting (1) reengineering, (2) embedded real-time systems, (3) education, (4) specification of distributed control systems, (5) integration with the ECLIPSE platform, and (6) MOF-based integration of system (re-) engineering tools. International Community According to our knowledge, quite a number of research groups have also chosen Fujaba as a platform for UML and MDA related research activities. In addition, quite a number of Fujaba users send requests for more functionality and extensions. Therefore, the 8th International Fujaba Days aimed at bringing together Fujaba develop- ers and Fujaba users from all over the world to present their ideas and projects and to discuss them with each other and with the Fujaba core development team.

The social dimension: a neglected policy item in the Bologna Process

Since its beginning in 1999, the Bologna Process has influenced various aspects of higher education in its member countries, e.g., degree structures, mobility, lifelong learning, social dimension and quality assurance. The social dimension creates the focus of this research. The social dimension entered the Bologna Process agenda in 2001. Despite a decade of reforms, it somehow remained as a vague element and received low scholarly attention. This research addresses to this gap. Firstly, different meanings of the social dimension according to the major European policy actors are analysed. Unfolding the understandings of the actors revealed that the social dimension is mostly understood in terms reflecting the diversity of population on the student body accessing to, progressing in and completing higher education, with a special concern on the underrepresented groups. However, it is not possible to observe a similar commonality concerning the actual policy measures to achieve this goal. Divergence occurs with respect to the addressed underrepresented groups, i.e., all underrepresented groups or people without formal qualifications and mature learners, and the values and institutional interests traditionally promoted by these actors. Secondly, the dissertation discusses the reflection of this social dimension understanding at the national level by looking at cases of Finland, Germany and Turkey. The in-depth analyses show an awareness of the social dimension among most of the national Bologna Process actors and a common understanding of the social dimension goals. However, this understanding has not triggered action in any of the countries. The countries acted on areas which they defined problematic before the Bologna Process. Finally, based on these findings the dissertation discusses the social dimension as a policy item that managed to get into the Bologna Process agenda, but neither grew into an implementable policy, nor drop out of it. To this aim, it makes use of the multiple streams framework and explains the low agenda status social dimension with: i. the lack of a pressing problem definition: the lack of clearly defined indicators and a comprehensive monitoring system, ii. the lack of a viable solution alternative: the proposal of developing national strategies and action plans closed the way to develop generic guidelines for the social dimension to be translated into national policy processes, iii. low political perceptivity: the recent trends opt for increasing efficiency, excellence and exclusiveness discourses rather than ensuring equality and inclusiveness iv. high constraints: the social dimension by definition requires more public funding which is less appreciated and strategic constraints of the actors in allocating their resources v. the type of policy entrepreneur: the social dimension is promoted by an international stakeholder, the European Students’ Union, instead of the ministers responsible for higher education The social dimension remains a policy item in the Bologna Process which is noble enough to agree but not urgent enough to act on.

Somalische Piraten vor der Küste eines Failed State?

Die Ursachen für die Piraterie am Horn von Afrika seien an Land zu suchen, konstatieren Vertreter aus Politik, der medialen Öffentlichkeit und den Sozialwissenschaften einhellig, wo mit Somalia der zerfallene Staat par excellence liegt. Anlässlich des gegenwärtigen Konflikts setzt sich das Papier kritisch mit dem allgegenwärtigen Konzept des Staatszerfalls auseinander. Ausgehend von der Feststellung, dass empirische Befunde die somalische Piraterie betreffend Grundannahmen der gängigen Zerfallsdiagnose und der daraus resultierenden Problemlösungsstrategien in Frage stellen, wird am Fall Somalia die Erkenntnisreichweite des Staatszerfallskonzepts an sich ausgelotet. Hierzu wird zunächst eine Bestandsaufnahme der theoretischen und methodischen Grundannahmen der Staatszerfallsforschung vollzogen und auf Operationalisierungspropleme des Forschungsstrangs hingewiesen. Das Papier kommt zu dem Ergebnis, dass der Forschungsstrang erstens zu einem einseitigen Fokus auf gesellschaftsinterne Faktoren bei der Ursachenergründung von Zerfallsprozessen neigt; zweitens tendiert die Staatszerfallsforschung zu einem reduktionistischen Akteursverständnis und sie verzichtet auf eine Analyse historisch-konkreter Herrschaftsverhältnisse und drittens verfährt sie nach einem ‘single-catch-all’-Prinzip, was eine Tendenz zur Homogenisierung unterschiedlicher empirischer Erscheinungen zur Folge hat. Diese analytischen Engführungen und Vagheiten sind dem normativen und ungeprüften Transfer des modernen Staatsbegriffs in den globalen Süden geschuldet, ebenso wie dem eurozentristischen Prozessverständnis, was den theoretischen Implikationen des Staatszerfallskonzepts zugrunde liegt. Das Konzept bietet gleichzeitig eine äußerst flexible Legitimationsfolie für interessengeleitete Außenpolitiken bishin zu Militärinterventionen.