Sistemas da qualidade no ensino superior : contributos para modelos de melhoria da qualidade e responsabilidade social

The management of Higher Education Institutions is being rethought, with the mission and culture of the institutions changing due to globalization, resulting in new models of management and governance. The quality of Higher Education and its obligations to society are of current importance. The structural changes that the society has gone through requires a response in higher education that matches the changing needs of the society. Higher Education Institutions require new perspectives and a new strategic vision to cope with the uncertainty arising at a global scale, and this plays a role in their quality and whether they are leading institutions. Thus the following question arises: Which forms of management and governance contribute to the improvement of quality in higher education? The methodology for this study was designed with five stages: preparation of a plan of work within the thesis, the gradual progression to understanding the up-to-date understanding of Higher Education Research, generating research hypotheses and creating further understanding, writing the thesis with critical analysis and reflection. In addition to other relevant issues in higher education, different models were studied: Models of excellence, Models for implementation of Quality Management Systems, Environmental Management, Occupational Health and Safety Management, Risk Management, among others. Several indicators of Social Responsibility were created in this context and a pilot study was conducted in the area of Social Responsibility in Higher Education Institutions. Finally the conclusions resulting from the pilot study are presented and questions arising from the theoretical research are discussed. For example, the pilot study showed that there are indicators of a lack of understanding within the institutions to issues related to ethical and environmental education. Moreover, a large proportion of respondents said individuals have no opinion when confronted with questions on Responsible Social Involvement and Social Research and Social Management of Useful Knowledge. It is concluded that people have a vague awareness of these issues, so these concepts are new to them.

Sistemas da qualidade no ensino superior : contributos para modelos de melhoria da qualidade e responsabilidade social

The management of Higher Education Institutions is being rethought, with the mission and culture of the institutions changing due to globalization, resulting in new models of management and governance. The quality of Higher Education and its obligations to society are of current importance. The structural changes that the society has gone through requires a response in higher education that matches the changing needs of the society. Higher Education Institutions require new perspectives and a new strategic vision to cope with the uncertainty arising at a global scale, and this plays a role in their quality and whether they are leading institutions. Thus the following question arises: Which forms of management and governance contribute to the improvement of quality in higher education? The methodology for this study was designed with five stages: preparation of a plan of work within the thesis, the gradual progression to understanding the up-to-date understanding of Higher Education Research, generating research hypotheses and creating further understanding, writing the thesis with critical analysis and reflection. In addition to other relevant issues in higher education, different models were studied: Models of excellence, Models for implementation of Quality Management Systems, Environmental Management, Occupational Health and Safety Management, Risk Management, among others. Several indicators of Social Responsibility were created in this context and a pilot study was conducted in the area of Social Responsibility in Higher Education Institutions. Finally the conclusions resulting from the pilot study are presented and questions arising from the theoretical research are discussed. For example, the pilot study showed that there are indicators of a lack of understanding within the institutions to issues related to ethical and environmental education. Moreover, a large proportion of respondents said individuals have no opinion when confronted with questions on Responsible Social Involvement and Social Research and Social Management of Useful Knowledge. It is concluded that people have a vague awareness of these issues, so these concepts are new to them.

Capital Social e Desenvolvimento Sustentável da Comunidade do Brasil em Achada de Santo António

O presente trabalho que se intitula “Capital Social e Desenvolvimento Sustentável da Comunidade Piscatória do Brasil em Achada de Santo António” enquadra-se no âmbito do curso de licenciatura em Economia e Gestão realizado pela Universidade Jean Piaget de Cabo Verde. A formação e o reforço do capital social são questões que devem ser tidas em consideração, enquanto requisitos indispensáveis ao desenvolvimento das comunidades piscatórias em Cabo Verde e, sendo assim do Brasil em Achada de Santo António, uma vez que esta comunidade depara-se com problemas sócio-economicos, com reflexos negativos no meio ambiente. O presente trabalho de investigação tem, entre outros objetivos, analisar o nível do capital social na comunidade piscatória do Brasil, inteirar-se sobre o grau de participação das pessoas dessa comunidade em ações e projetos de desenvolvimento, identificar as situações em que essas pessoas se unem para se ajudarem, evidenciar a relação entre o nível do capital social e o desenvolvimento dessa comunidade, e assim sugerir medidas de políticas e estratégias a esse respeito.Este estudo foi realizado com base na metodologia com enfoque quantitativo e analítico. Para além do estudo documental, para a obtenção de dados e informação sobre a educação, o capital social e o desenvolvimento, sobretudo para a parte prática do trabalho foram aplicados através de inquéritos por questionário a 50 ( cinquenta ) pessoas, de ambos os sexos, dessa comunidade, escolhidas aleatoriamente. Os resultados do estudo foram apresentados com base em estatísticas descritivas e fez-se testes estatísticos para verificar a dependência/ independência entre as variáveis do estudo. Ainda, a discussão dos resultados de estudo foi feita tendo em consideração o suporte teórico, os objetivos e os pressupostos do trabalho.Com base na análise e discussão dos resultados do trabalho conclui-se que, na comunidade piscatória do Brasil, o nível de capital social dos inquiridos é de 0,57 e, sendo assim, ligeiramente acima da média estabelecida ( 0,50) , e aproveitado pelas pessoas na vida quotidiana, mas não se projeta para as iniciativas sem efeitos imediatos, pelo que pouco tem vindo a contribuir para o desenvolvimento dessa comunidade, o que requer medidas de políticas e estratégias a esse respeito, com realce para a educação para valores, entre os quais a sociabilidade, a cooperação, a entreajuda, a solidariedade e a confiança.