Increased profitability and efficiency by improving the Meetings & Events Category S2P-process – Case Company

The purpose of this research was to examine the most optimal way to arrange meetings and events management and source to pay –process in a global company. The research is a qualitative multi-method case study and is a commission from a global company. The theoretical framework of this research structures around two approaches. First approach focus on a purchasing strategy and management that shows the current role of procure-ment and introduce different ways to organize purchasing functions. Second approach focus on purchasing process management and improvement methods. Annual spend analyze, external and internal interviews and internal survey were done to gain compre-hensive knowledge about the current state of operations and possible solutions. Gathered data were then combined to theoretical framework in order to create optimal solution for the case company. Based on the research a source to pay –process and global policy for meeting and event category was created. The solution includes all relevant matters that are needed in order to secure efficient and profitable operations. The results show that optimal way to arrange meetings and events structures around standardized source to pay –processes, central-ized procurement, preferred supplier and clearly defined roles and responsibilities be-tween different stakeholders.

Kahden lämmitysjärjestelmiä valmistavan tuotantoyksikön toimintojen yhdistäminen kustannustehokkuuden lisäämiseksi

Tämä työ käsittelee Oilon Oy:n tehtaan layout -suunnittelua, kun yhdistetään kaksi eri kiinteistössä toimivaa tuotantoyksikköä saman katon alle. Yksiköt ovat Hollolassa toimiva Oilon Home Oy ja Lahden pääkonttorissa toimiva Oilon Industry Oy. Yhdistämisellä haetaan säästöjä tuotantoyksiköiden välisistä logistiikkakuluista sekä kiinteistön vuokra- ja ylläpitokuluista ja samalla tehostetaan tehtaan sisäistä materiaalinkäsittelyä. Oilon Oy on toiminut Lahden pääkonttorissa jo yli 50 vuoden ajan ja sen tuotanto on kokenut historiansa aikana useita pienempiä muutoksia, jotka ovat jättäneet nykyiseen layoutiin paljon toivomisenvaraa. Jotta molemmat tuotantoyksiköt saadaan mahtumaan Lahden yksikköön, on sinne saatava luotua tarvittavat tilat siellä olemassa oleville toiminnoille ja Hollolan yksiköstä saapuville tuotantolinjoille. Työn alussa perehdytään kirjallisuuden avulla siihen kuinka tuotanto on kehittynyt maailmalla lähihistorian aikana, jotta voidaan paremmin ymmärtää Oilon Oy:n nykytilanteeseen johtaneita syitä. Koska Hollolasta saapuville tuotantolinjoille ei ole tarkoitus rakentaa uutta tuotantotilaa, pyritään tilaa vapauttamaan Lahden tehtaalta varastointia tehostamalla ja sen logistiikkaa helpottamalla. Tämän vuoksi vertaillaan yleisimpiä tavaroiden varastointi ratkaisuita sekä tutkitaan kuinka materiaalin käsittelyä voitaisiin tehostaa varastossa ja tuotantosuluissa. Varastoinnin tehostaminen ei kuitenkaan yksin riitä vapauttamaan tarvittavia tiloja, joten layout-muutoksen aikana rakennetaan myös kaksi uuttaa varastohallia. Uudessa layout-suunnitelmassa huomioidaan kunkin solun nykyiset ja tulevat tilantarpeet, sekä rakennetaan ne niin, että työvoimaa voidaan käyttää niissä joustavasti eri tuotteiden valmistamiseen. Tutkimusmetodeina käytetään teemahaastatteluita, joilla selvitetään työntekijöiden tarpeet sekä kirjallisuuden avulla perehdytään Lean-tuotantoon, kanban:iin, 5S:ään ja arvovirta-analyysiin. Näitä soveltamalla saadaan luotua tehokkaasti toimiva kokonaisuus, jolla tavoitellut säästöt saadaan toteutumaan.

Data and Inventory Management in Spare Part Business: Developing Operations in the Case Company

After sales business is an effective way to create profit and increase customer satisfaction in manufacturing companies. Despite this, some special business characteristics that are linked to these functions, make it exceptionally challenging in its own way. This Master’s Thesis examines the current situation of the data and inventory management in the case company regarding possibilities and challenges related to the consolidation of current business operations. The research examines process steps, procedures, data requirements, data mining practices and data storage management of spare part sales process, whereas the part focusing on inventory management is reviewing the current stock value and examining current practices and operational principles. There are two global after sales units which supply spare parts and issues reviewed in this study are examined from both units’ perspective. The analysis is focused on the operations of that unit where functions would be centralized by default, if change decisions are carried out. It was discovered that both data and inventory management include clear shortcomings, which result from lack of internal instructions and established processes as well as lack of cooperation with other stakeholders related to product’s lifecycle. The main product of data management was a guideline for consolidating the functions, tailored for the company’s needs. Additionally, potentially scrapped spare part were listed and a proposal of inventory management instructions was drafted. If the suggested spare part materials will be scrapped, stock value will decrease 46 percent. A guideline which was reviewed and commented in this thesis was chosen as the basis of the inventory management instructions.

POLITICAL ENVIRONMENT AND BUSINESS DEVELOPMENT IN THE ARCTIC Strategic opportunities and threats for Finnish companies

The Arctic environment is changing constantly. There are several factors that constitute to the rate and immensity of the development. The region differs from the surrounding markets that most of the countries in the region have been used to. Therefore the purpose of the study was to understand how the political environment affects Finnish companies’ strategies and business operations. The issues analyzed were the political environment in the region, the business environment and economic development, and the opportunities and threats that the Finnish companies have in Arctic. The main theories were found from strategic management and market analysis tools. The different theories and definitions were gone through in order to understand the context of the study. This is a qualitative study that uses content analysis as its main method of analyzing the data. Therefore the data analyzed was gathered from already existing material and it was analyzed until the saturation point was found. This was done in order to minimize the risks related to using secondary data. The data collected was then categorized into themes accordingly. First the general political environment in the Arctic was studied, especially the Arctic Council and its work as the main political entity. From there the focus shifted to the business environment and the general opportunities and threats that are found from Arctic economic development. China offered another point of view to this as it represented a non-Arctic state with a keen interest on the region. Lastly the two previous objectives were combined and looked through from a Finnish perspective. Finnish companies have a great starting point to Arctic business and the operational business environment gives them the framework with which they have to operate in. As a conclusion it can be said that there are three main factors leading the Arctic economic development; the climate change, the development of technology, and the political environment. These set the framework with which the companies operating in the region must comply with. The industry that is likely to lead the development is the marine industry. Furthermore it became evident that the Finnish companies operating in the Arctic face many opportunities as well as threats which can be utilized, taken advantage of or controlled through effective strategic management. The key characteristics needed in the region are openness and understanding of the challenging environment and the ability to face and manage the arising challenges.