975 resultados para Tarkki, Jarmo: Tasa-arvo. Saavutuksia ja haasteita
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22 x 29 cm
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22 x 29 cm
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22 x 28 cm
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12 x 18 cm
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12 x 19 cm
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Services are getting more complex and difficult to manage, but much less attention and resources are directed towards service development than product development both in literature and business life. The paper sheds light on how productization together with modularization and service blueprinting would help make consultancy services more manageable, scalable and efficient while retaining their customer focus. The research was qualitative and based on active research and participant observation. A theoretical framework was constructed on the basis of relevant literature and was then evaluated in two steps: first the overall framework was evaluated by mirroring it to a real life case at QPR Software. Then a service blueprint was created of a selected service, and its benefits and challenges were evaluated. The framework reflected the case company's situation well. Service blueprinting proved to be a valuable tool for facilitating discussion and knowledge sharing. The characteristics of consultancy services provide many challenges for productization. They are highly heterogeneous and people-centric whereas productization is based on standardizing the offering, the delivery processes and managing the service's tangible properties. The research indicated that by modularizing services, both customer focus and standardization can be achieved by creating variety.
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Technological capabilities are built to support different types of collaboration, and this gives the justification to widely observe, how activity environments are influenced by technology. Technology as an enabler can be addressed from different perspectives, other than merely technological. Dynamic, evolving environment is at the same time interesting but also challenging. As a multinational collaboration environment, the maritime surveillance is an good example of time critical and evolving environment, where technological solutions enable new ways of collaboration. Justification for the inspiration to use maritime environment as the baseline for understanding the challenges in creating and maintaining adequate level of situational awareness, derives from the complexity of the collaboration and information sharing environment elements, needed to be taken into account, when analyzing criticalities related to decision making. Situational awareness is an important element supporting decision making, and challenges related to it can also be observed in the maritime environment. This dissertation describes the structures and factors involved in this complex setting, found from the case studies that should be taken into account when trying to understand, how these elements affect the activities. This dissertation focuses on the gray area that is between a life threatening situation and normal everyday activities. From the multinational experimentation series case studies, MNE5 and MNE6 it was possible to observe situations that were not life threatening for the participants themselves, but not also basic every day activities. These case studies provided a unique possibility to see situations, where gaining of situational awareness and decision making are challenged with time critical crisis situations. Unfortunately organizations do not normally take the benefit from the everyday work to prepare themselves for possible emerging crisis situations. This dissertation focuses on creating a conceptual model and a concept that supports organizations – also outside the maritime community – to improve their ability to support gaining of situational awareness from the individual training level, all the way to changes in organizational structures in aiming for better support for decision making from the individual level to the highest decision making level. Quick changes and unpredictability are reality in organizations and organizations do not have the possibility to control all the factors that affect their functioning. Since we cannot be prepared for everything, and predict every crisis, individual activities inside teams and as a part of organizations, need to be supported with guidance, tools and training in order to support acting in challenging situations. In fact the ideology of the conceptual model created, lies especially in the aim of not controlling everything in beforehand, but supporting organizations with concrete procedures to help individuals to react in different, unpredictable situations, instead of focusing on traditional risk prevention and management. Technological capabilities are not automatically solutions for functional challenges; this is why it is justified to broaden the problem area observation from the technological perspective. This dissertation demonstrates that it is possible to support collaboration in a multinational environment with technological solutions, but it requires the recognition of technological limitations and accepting the possible restrictions related to technological innovations. Technology should not be considered value per se, the value of technology should be defined according to the support of activities, including strategic and operational environment evaluation, identification of organizational elements, and taking into account also the social factors and their challenges. Then we are one step closer to providing technological solutions that support the actual activities by taking into account the variables of the activity environment in question. The multidisciplinary view to approach the information sharing and collaboration framework, is derived especially from the complexity of decision making and building of situational awareness, since they are not build or created in vacuity, but in the organizational framework by the people doing it with the technological capabilities, enabled by the organizational structures. Introduced case studies were related to maritime environment, but according to the research results, it is valid to argue, that based on the lessons learned it is possible to create and further develop conceptual model and to create a general concept to support a wider range of organizations in their attempt to gain better level of situational awareness (SA) and to support decision making. To proof the versatile usage of the developed concept, I have introduced the case study findings to the health care environment and reflected the identified elements from the trauma center to the created concept. The main contribution to complete this adventure is the presented situational awareness concept created in the respect to NATO concept structure. This has been done to tackle the challenge of collaboration by focusing on situational awareness in the information sharing context by providing a theoretical ground and understanding, of how these issues should be approached, and how these elements can be generalized and used to support activities in other environments as well. This dissertation research has been a several year evolving process reflecting and affecting presented case studies and this learning experience from the case studies has also affected the goals and research questions of this dissertation. This venture has been written from a retro perspective according to ideology of process modeling and design rationale to present to the reader how this entire journey took place and what where the critical milestones that affected the end result, conceptual model. Support in a challenging information sharing framework can be provided with the right type of combination of tools, procedures and individual effort. This dissertation will provide insights to those with a new approach to war technology for the organizations to gain a better level of awareness and to improve the capabilities in decision making. This dissertation will present, from the war technology starting point, a new approach and possibility for the organizations to create a better level of awareness and support for decision making with the right combination of tools, procedures and individual effort.
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Ammonia can be used as a pH controller in chloride-based metal recovery processes. In chloride conditions, ammonia reacts to ammonium chloride which can be regenerated back to ammonia with lime. Although the regeneration process itself has been known for a long time, the concentrations, non-reacting species, conditions, and even goals are different when comparing the ammonia regeneration process in different industries. The main objective of this thesis was to study the phenomena, equipment, and challenges in ammonia regeneration in the nickel process and to make a preliminary process design. The study concentrated on the regeneration and recovery units. The thesis was made by process simulation and laboratory tests using the current processes as initial information. The results were combined from all of the information obtained during the studies to provide a total process solution, which can be used as a basis when designing an ammonia regeneration process to be used in industry. In particular, it was possible to determine ammonia recovery with a stripping column and the achievement of the desired ammonia water product within the scope of this thesis. The required mass flows and process conditions were also determined. The possible challenges and solutions or further studies to overcome them were provided as well to ease the prediction and design of the ammonia regeneration process in the future. On the basis of the results of this thesis, the ammonia regeneration process can be developed further and implemented in the nickel chloride leaching process.
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Tutkimuksen päämääränä on selvittää liikkuvan tilaajan järjestelmän käyttömahdollisuuksia prikaati 2005:n taistelussa. Tärkeimpänä kysymyksenä on: Miten liikkuvan tilaajan järjestelmää käytetään prikaati 2005:n taistelussa? Lisäksi tutkimuksessa on pyritty selvittämään tekniikan tuomia mahdollisuuksia ja haasteita sekä radiopakettiverkon integroimista järjestelmään. Tärkeimpänä tutkimusmenetelmänä on käytetty asiakirja- ja kirjallisuustutkimusta, jota on täydennetty asiantuntijahaastatteluilla. Muita menetelmiä ovat simulointi ja kenttätestit. Liikkuvan tilaajan järjestelmä on valmiusyhtymien johtamiseen käytettävä kokonaisuus, jolla aikaansaadaan johtamisen ja tulenkäytön tiedonsiirron mahdollistava taistelun vaikutuksia kestävä radiojärjestelmä. Järjestelmä tarjoaa puhe- ja dataliikenne mahdollisuudet liikkuvien tilaajien ja YVI-verkon välillä. Jatkokehityksessä järjestelmään integroidaan radiopakettiverkko. Laajennus mahdollistaa radioiden pakettikytkentäisen tiedonsiirron keskusverkon välityksellä toisiin radio- tai tietoverkkoihin. Käytännössä suurin datansiirtonopeus on 2400 bit/s. Digitaaliset kenttäradiot ja MSS-järjestelmä olisivat taktisen tietoverkon (TATIVE) tärkein langaton tiedonsiirtotapa. Sanomalaiteverkossa lähetettäviä sanomia tulisivat vastaamaan MSS-järjestelmässä lähetettävät IP-sanomat. C3 asemia käytetään pataljoonien liittämiseen, verkon silmukoimiseen ja tukiasemina keskeisillä paikoilla. Käytön painopiste on pataljoonien alueella. Yhtymän hyökkäyksessä järjestelmää käytetään tulen ja pataljoonien vaikutuksen keskittämisessä. Kuudella prikaatissa olevalla C3-tukiasemalla ei saada muodostettua kattavaa ja taistelun kestävää verkkoa. Tulevaisuudessa on lisättävä asemien määrää päivittämällä C1- ja C2-asemat C3-asemiksi. 18 C3-asemalla kyettäisiin muodostamaan koko prikaatin kattava MSSverkko. Tällöin asemien peittoalueet kattavat toisiaan