Ombudsman's Report, Annual report of the Iowa Citizens’ Aide/Ombudsman, 2001

Annual report for the Iowa Citizens’ Aide/Ombudsman Office.

State Government E-Commerce Study Encouraging the Use of Electronic Financial Transactions With the Citizens of Iowa, January 20, 2006

This report was produced in compliance the 2005 Iowa Acts, Chapter 52 passed by the Eighty-First General Assembly, Session One (2005), requiring that it be submitted to the General Assembly by January 20, 2006. The legislative language mandating the report reads as follows: “It is the intent of the general assembly to encourage the use of electronic transactions with regard to the state's dealings with the citizens of Iowa and other persons. The department of administrative services shall develop recommendations, including proposed legislation, to encourage the use of electronic commerce, including the acceptance of credit card payments, with regard to transactions involving the state. The department shall consult with the state treasurer, state entities currently accepting credit card payments, and any other state entities identified as considering the acceptance of credit card payments when developing the recommendations. The department shall deliver a report to the general assembly by January 20, 2006, including any recommendations, proposed legislation, and other related information, including cost information associated with credit card payments.”

Ombudsman's Report, Annual report of the Iowa Citizens’ Aide/Ombudsman, 2004

Annual report for the Iowa Citizens’ Aide/Ombudsman Office.

Ombudsman's Report, Annual report of the Iowa Citizens’ Aide/Ombudsman, 2004

Annual report for the Iowa Citizens’ Aide/Ombudsman Office.

Citizens Monitoring Bacteria, 2005

This monthly report from the Iowa Department of Transportation is about the water quality management of Iowa's rivers, streams and lakes.

Protecting the Public,Iowa Office of Citizens’ Aide/Ombudsman, January 2010

The Ombudsman helps citizens understand and maneuver through the often complicated depths and layers of government. In many cases, assistants facilitate citizen dialogue with an agency, explain the reasons for laws or policies, recommend revisions to unfair policies or unreasonable decisions, and resolve disputes informally. In some cases, the Ombudsman will pursue more formal investigations, take sworn testimony, and issue public reports. Here, in this periodic newsletter, you’ll find a small sampling of the ombudsman’s work over the previous two months. If you need help resolving a problem with state or local government, please see our contact information at the bottom of the page.

State of Iowa Citizens’ Aide/Ombudsman, Annual Report 2010, May 2011

Annual report for the Iowa Citizen's Aide/Ombudsman Office.

Iowa Office of the Citizen' Aide/Ombudsman Annual Report, 2002

Annual report for the Iowa Citizens’ Aide/Ombudsman Office.

Iowa Office of the Citizen' Aide/Ombudsman Annual Report, 2003

Annual report for the Iowa Citizens’ Aide/Ombudsman Office.

Iowa Civil Rights Commission Annual Report, 1986

Annual report for the Iowa Civil Rights Commission ************* NOTICE *************** The phone number for the Iowa Citizens for Community Improvement is not correct in this in this document.

Investigation into the Department of Natural Resources' Investigation of Asian Markets in Polk County, August 2004

Investigative report produced by Iowa Citizens' Aide/Ombudsman

Investigation of how the Des Moines Police Department Handles Complaints about its Officers, 1998

Investigative report produced by Iowa Citizens' Aide/Ombudsman

Investigation into the Transitioning of Reggis Kelsey out of Iowa's Foster Care System, 2003

Investigative report produced by Iowa Citizens' Aide/Ombudsman

Investigation of A High-Speed Law Enforcement Pursuit involving Toledo Police Department and the Tama County Sheriff's Office, 2002

Investigative report produced by Iowa Citizens' Aide/Ombudsman

Investigation of the Department Human Services' handling of allegations of child abuse concerning Shelby Duis, 2000

Investigative report produced by Iowa Citizens' Aide/Ombudsman