Office of the State Long-Term Care Ombudsman Annual Report 2008, January 2009

The State Long-Term Care Ombudsman program operates as a unit within the Iowa Department of Elder Affairs. Duties of all long-term care ombudsmen are mandated by the Older Americans Act. This office serves people living in nursing facilities, skilled nursing facilities, residential care facilities, nursing facilities in hospitals, elder group homes and assisted living programs. The long-term care system in Iowa has changed significantly over the past 10 years. Local long-term care ombudsman programs in Iowa are now well established. Iowa still ranks near the bottom of 53 ombudsman programs in the nation for ratio of paid staff to residents with one ombudsman for each 7,400 residents compared to the national average of one ombudsman for each 2,174 residents. The Resident Advocate Committee Program remains stable at 2400 volunteers and Iowa continues to be the only state in the nation with this type of program. Because volunteers do not receive training as required by the Administration on Aging, volunteers are not certified volunteer ombudsmen and the work done by these volunteers cannot be included in Iowa’s annual federal reports. With the changing population living in long-term care facilities, this volunteer job is much more challenging than in the past. Helping to build a long-term care system in Iowa that provides individualized, person-directed quality care is the long-term goal for this office.

Laws of the Seventy-Ninth Regular Session of the General Assembly of the State of Iowa, 2001

The session laws for General Assembly 79.

Assessing High-Speed Internet Access in the State of Iowa, October 2000

Report for the Iowa Utilities Board and the Iowa Department of Economic Development

Assessing High-Speed Internet Access in the State of Iowa: Second Assessment, February 2002

Report for Iowa Utilities Board

Assessing High-Speed Internet Access in the State of Iowa: Third Assessment, May 2003

Report for the Iowa Utilities Board.

Report of Recommendations to the State University of Iowa, June 30, 2005

State University Audit Report

Evaluation of the State Highway System and Road Use Tax Fund (RUTF), 2003

This report was prepared by a committee of city, county and state representatives. The committee met throughout 2002 with the purpose of reviewing and making recommendations to improve the efficiency and operation of Iowa's road and street system. This report is referenced in SF 451 and in Code Section 306.8A.

Investigation of the State Insurance Division's Oversight of Clinton Memorial Cemetery & Funeral Home, Inc, 1999

Investigative report produced by Iowa Citizens' Aide/Ombudsman

Report of Recommendations to the State University of Iowa on the Review of Selected General Controls over the University's Accounts Receivable System, June 7th, 2004 to July 23rd, 2004

State University Audit Report

A Review of the State's Leased Space and the Leasing Process, General Services Enterprise of the Department of Administrative Services, July 1, 1998 through June 30, 2003

Other Audit Reports - State Leasing

Assessing High-Speed Internet Access in the State of Iowa: Fourth Assessment, December 2004

The primary objective of the Fourth Assessment is to evaluate the level of progress in the deployment of high-speed Internet technologies in the State of Iowa.

A Review of the State of Iowa Procurement Card Program, For the Period July 1, 2000 through June 30, 2003

Other Audit Reports - Performance Investigation

Report of Recommendations to the State University of Iowa, June 30, 2004

State University Audit Report

County Recorders Electronic Transaction Fees Under the Control of the State Treasurer and the Iowa County Recorders Association, Auditor of State's Report for the Period July 1, 2003 through September 30, 2005

County Recorders Electronic Transaction Fees Under the Control of the State Treasurer and the Iowa County Recorders Association, Auditor of State's Report for the Period July 1, 2003 through September 30, 2005

Report of Recommendations to the State University of Iowa on the Review of Selected General and Application Controls over the University's Human Resources Information System, June 7, 2005-July 29, 2005

Other Audit Reports - Regent Institutions