Agreed-upon procedures reports on twelve agreements between the Bureau of Nutrition and Health Services of the Iowa Department of Education and child care centers for the period October 1, 2014 through September 30, 2015

Agreed-upon procedures reports on twelve agreements between the Bureau of Nutrition and Health Services of the Iowa Department of Education and child care centers for the period October 1, 2014 through September 30, 2015

Health Care Power of Attorney FAQ, May 28, 2015

Health Care Power of Attorney questions and answers on common questions.

20 Common Nursing Home Problems - and How to Resolve Them, July 2015

Includes a brief introduction to Medicare & Medicaid, 20 problems common to nursing facilities & suggestions as how to resolve them.

Health Care Power of Attorney FAQ, May 30, 2013

Information regarding questions and answers for Health Care Power of Attorney

Holiday Visits and Gifts, November 2014

With the holidays fast approaching questions inevitably arise concerning a resident’s right and ability to leave a nursing facility. Residents often want to join in family festivities but may believe that leaving a nursing facility for a period of time is not an option because they may lose their source of payment from Medicare, Medicaid, or a long term care insurance policy or lose their room all together.

2016 Quarter 1 Managed Care Ombudsman Program Quarterly Report

he Managed Care Ombudsman Program provides various services including education and information regarding managed care plans, services, care and processes, advocacy and outreach on behalf of members, and appeals assistance and complaint resolution for members needing assistance with resolving issues with their managed care plan or navigating the managed care system. This report provides an update on the following items for the first programmatic quarter (April, May and June 2016): • 1st Quarter Overview • Systemic Trends • Community Partnerships and Outreach • Managed Care Ombudsman Program Administrative Update