Guide to Flexible Working Options - June 2009 (PDF 578 KB)

This guide aims to outline the Department's position on flexible working.

5 Standards pocket guide (PDF 3763 KB)

Improving the Patient and Client experience (Print only)

7 steps to cleanliness (PDF 280 KB)

7 steps to cleanliness poster for hospital use

Guidelines for Maternity Services Liaison Committes (MSLCS) May 2009 (PDF 124 KB)

Guidelines for Maternity Services Liaison Committes

Strategic Resources Framework Report 2008/09 (PDF 532KB)

Strategic Resources Framework Report for 2008/09

Strategic Resources Framework Report 2008/09 - Appendices (PDF 892KB)

Appendices to the Strategic Resources Framework Report for 2008/09

Notification of a disability or long term health condition (Guidance notes and form) (PDF 133KB)

Provides guidance and advice on notifying a disability/long-term health condition to PMB and on requesting a reasonable adjustment, if you have previously declared a disability/long-term health condition.

Secondary Analysis of 2007 YPBAS (PDF 883KB)

Secondary Analysis 0f 2007 YPBAS (Drugs, Solvents, Alcohol & Smoking)

Improving the Patient and Client Experience (PDF 3.92 MB)

New set of standards aimed at improving patient care

Regional Hidden Harm Action Plan (PDF 2.21MB)

Regional Hidden Harm Action Plan