244 resultados para service orientation
Resumo:
Pour être pertinent dans le contexte actuel, le conseil en orientation doit tenir compte des multiples identités de l'individu et de la complexité de son parcours de vie. Un nouveau modèle d'accompagnement de personnes est né dans l'objectif de répondre à ces exigences.
Resumo:
Most research on sexual orientation and alcohol use in the United States has found higher rates of alcohol use and abuse among gay men and lesbians. Studies from other countries have found smaller or no differences between sexual minority and heterosexual women and men. The present study used general population survey data from 14 countries to examine high-volume and risky single-occasion drinking by sexual orientation. Data from 248 gay men and lesbians and 3720 heterosexuals were analyzed in a case-control design. In several countries partnered or recently partnered gay men and lesbians had no greater risk of heavy drinking or engaging in heavy drinking than heterosexual controls. Only lesbians in North America showed higher risk for both indicators. Future general population health research should include larger samples of gays and lesbians and use more comprehensive measures of sexual orientation for investigating the prevalence of health risk factors.
Resumo:
L'objectif de ce travail est l'analyse des composantes psychologiques et relationnelles en jeu dans le counseling d'orientation, plus particulièrement du rôle de l'alliance de travail et des caractéristiques individuelles des clients en tant que facteurs d'explication du succès de l'intervention. L'étude porte sur un échantillon de 101 personnes, âgées de 15 à 41 ans et impliquées dans une démarche d'accompagnement en orientation scolaire et professionnelle. La satisfaction vis-à-vis de l'intervention, les niveaux d'indécision vocationnelle (CDDQ) au début et à l'issue de l'intervention, l'alliance de travail (WAI), la personnalité (NEO-FFI-R), ainsi que les caractéristiques sociodémographiques ont été évalués à l'aide d'instruments validés. L'impact des consultations est observé à travers une réduction importante du niveau d'indécision, t (87) = 9.27 , p < .001, d = .77. Les résultats montrent une forte association entre l'alliance et la satisfaction, r = .54, p < .001, ainsi qu'un lien négatif entre l'alliance et le niveau d'indécision à l'issue de l'intervention, r = -.31, p < .01. En outre, certaines dimensions de la personnalité, comme le névrosisme ou le caractère consciencieux, contribuent à l'explication des effets observés. Cependant, la personnalité et les variables sociodémographiques ne constituent pas des variables modératrices de la relation entre l'alliance de travail et la satisfaction ou l'indécision à l'issue de l'intervention. Cette étude témoigne que les effets du counseling d'orientation dépendent aussi bien de facteurs cognitifs que de paramètres affectifs et relationnels.
Resumo:
This paper explores the role of international standards in the globalisation of the service economy. Various strands of economic analyses consider that core attributes of services affect their ability to be reliably delocalised, industrialised and standardised. In contrast, international political economy (IPE) approaches draw attention to power configurations supporting conflicting use of standards across industries and nations. The paper examines the case of the Indian service industry in business process outsourcing to probe these opposing views. Our findings suggest that standards matter in types of services conventionally identified as unlikely to be standardised, and that their use raise little conflict. An IPE perspective on service standardisation highlights, however, the importance of potential power issues likely to be included in more progressive forms of standardisation
Resumo:
The present prospective study, with a five-year follow-up, presents an extensive psychiatric and educational assessment of an adolescent population (N = 30) in the age range 14-20, suffering from several psychiatric disorders, though apt to follow a normal academic program. The residential settings where the study took place provide both psychiatric and schooling facilities. In this environment, what is the effectiveness of long-term hospitalization? Are there any criteria for predicting results? After discharge, could social adjustments difficulties be prevented? Assessment instruments are described and the results of one preliminary study are presented. The actual data seems to confirm the impact of the special treatment facilities combining schooling and psychiatric settings on the long term outcome of adolescents.
Resumo:
AIM: Sexual orientation plays an important part in building identity during adolescence. The aim of this study was to describe patterns of sexual orientation, including sexual attraction, fantasies, affiliations and behaviour. METHODS: The study was based on the analysis of data from computerized self-administered questionnaires of a Swiss national survey on the sexual life of 16 to 20-year-old adolescents (n = 2,075 girls and 2,208 boys.). RESULTS: Overall, 95.0% of girls and 96.2% of boys described themselves as predominantly heterosexual; 1.4% of girls and 1.7% of boys as predominantly homosexual or bisexual; and 2.8% of teenagers (girls: 3.6%; boys: 2.1%) were "unsure" of their sexual orientation. The reported prevalence of homosexual attraction (girls: 2.0%; boys: 2.9%) exceeded homosexual fantasies (girls: 0.4%; boys: 0.5%) and affiliations (girls: 0.3%; boys: 0.5%). Among the 4205 respondents, 31 girls (1.5% of girls) and 56 boys (2.5% of boys) reported sexual behaviour (experience or penetrative intercourse) with a person of the same sex. Among 1.5% of girls and 2.5% of boys who reported sexual behaviour with a person of the same sex, 65% of boys and 80% of girls nevertheless considered themselves as heterosexual. CONCLUSION: For a comprehensive understanding of sexual orientation in adolescence a differentiated look at dimensions of sexual orientation is indispensable. This applies to clinical settings, public health and research.
Resumo:
L'hypophosphatémie sévère définie comme une phosphatémie plasmatique < 0.32 mmol/l (Norme : 0.8-1-4 mmol/l) est associé à une morbidité et mortalité accrues. Il s'agit d'un trouble électrolytique dont la prévalence a été évaluée entre 0.24-0.42 % dans une population d'un hôpital général. Un nombre considérable de maladies et de situations cliniques ont été identifiées comme étant associées à une hypophosphatémie. Méthodologie Etude rétrospective chez les patients du service de médecine interne du Centre Hospitalier Universitaire Vaudois (CHUV, Lausanne) au cours de la période 2008-2010 qui ont présenté au moins un épisode de hypophosphatémie sévère définie comme une phosphatémie ≤ 0.35 mmol/l. Nous avons obtenu les données sur l'âge, le sexe, et les taux plasmatiques de : calcium, albumine, créatinine, bicarbonate veineux, glucose et acide urique.Nous avons étudié la prévalence de l'hypophosphatémie sévère et les pathologies associées. Comparaisondans une analyse cas-contrôles des caractéristiques des patients avec hypophosphatémie sévère et ceux ayant des valeurs de phosphate plasmatiques normales(0.8-1.4 mmol/l). Résultats La prévalence des patients ayant présenté au moins une valeur de phosphatémie ≤0.35 mmol/l pendant l'hospitalisation est de 1.3% sur les trois années cumulées. Chez les 84 patients avec hypophosphatémie sévère, la majorité présente plusieurs causes concomitantes. Nous avons retrouvé les étiologies suivantes : dénutrition sévère, 59.5% ; dialyse, 34.5% ; diarrhées chroniques, 23.8% ; consommation chronique d'alcool, 21.4% ; syndrome de renutrition inappropriée (refeeding syndrome), 20.3% et hyperparathyroïdisme primaire, 4.8%. L'hypokaliémie, l'hypocalcémie et l'hypomagnésémie sont positivement et significativement associées à l'hypophosphatémie. Conclusion La prévalence est rare dans un service de médecine interne, mais reste très probablement sous- diagnostiquée. Les patients à risque de développer ce trouble électrolytique sont les patients souffrant de dénutrition avec son pendant le syndrome de renutritioninappropriée et la consommation chronique d'alcool, et les patients sous dialyse.
Resumo:
OBJECTIVES: To determine 1) HIV testing practices in a 1400-bed university hospital where local HIV prevalence is 0.4% and 2) the effect on testing practices of national HIV testing guidelines, revised in March 2010, recommending Physician-Initiated Counselling and Testing (PICT). METHODS: Using 2 hospital databases, we determined the number of HIV tests performed by selected clinical services, and the number of patients tested as a percentage of the number seen per service ('testing rate'). To explore the effect of the revised national guidelines, we examined testing rates for two years pre- and two years post-PICT guideline publication. RESULTS: Combining the clinical services, 253,178 patients were seen and 9,183 tests were performed (of which 80 tested positive, 0.9%) in the four-year study period. The emergency department (ED) performed the second highest number of tests, but had the lowest testing rates (0.9-1.1%). Of inpatient services, neurology and psychiatry had higher testing rates than internal medicine (19.7% and 9.6% versus 8%, respectively). There was no significant increase in testing rates, either globally or in the majority of the clinical services examined, and no increase in new HIV diagnoses post-PICT recommendations. CONCLUSIONS: Using a simple two-database tool, we observe no global improvement in HIV testing rates in our hospital following new national guidelines but do identify services where testing practices merit improvement. This study may show the limit of PICT strategies based on physician risk assessment, compared to the opt-out approach.
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In 2006, a medico-legal consultation service devoted to adult victims of interpersonal violence was set up at the Lausanne University Hospital Centre, Switzerland: the Violence Medical Unit. Patients are received by forensic nurses for support, forensic examination (in order to establish medical report) and community orientation. In 2008, a telephone survey was conducted on patients. The objectives of the survey were to estimate the degree of patients' satisfaction and to document the use of the medical report by six questions. Among the 476 patients admitted to the VMU in 2007, 132 were interviewed. Their overall satisfaction was high with an average mark of 8.7/10. The medical report was used extensively by the interviewed victims (81%) for its primary function - to be produced as evidence. As the consultations are financed by public funds, these results were of interest for advocacy of long-lasting financial support.