5 resultados para Overlapping consensus


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Dissertação para obtenção do Grau de Mestre em Engenharia Informática

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In Portugal, Carixian is generally represented by alternative layers of marly limestones characterized by nodule and lumpy levels. These layers are particularly developped [show preferential development] on passage areas to a sedimentary basin, particularly along the slope of tilted blocks between the Meseta and Berlenga's horst. This facies is included in the range of the «nodular limestone» and of the «ammonitico-rosso». Limestones are radiolaria micrites with fragments of pelagic organisms (ammonoids, thin shelled gastropods). These layers can be affected by intensive bioturbation (Brenha) which is responsible for dismantlement, specially where the initial thickness does not exceed a few centimetres. This process can lead to the isolation of residual nodules (Brenha, São Pedro de Muel, Peniche) which can be mobilised by massive sliding (Peniche). The isolated elements, shell fragments or residual nodules, can also be incrustated, thus developing oncolitic cryptalgal structures. At Brenha the lump structure developed progressively into a sequence overlapping the normal sedimentary one (thick limestone beds alternating with bituminous shales). Cryptalgal structures correspond to rather unstable environment conditions on mobile margins. These structures are known in deep pelagic sediments corresponding to well defined events of the geodynamic evolution (end of the initial rifting). Cryptalgal accretions disappear towards the sedimentary basin, and the nodular levels are less important. In the articulation areas with the Tomar platform, small mounds and cupules (Alcabideque) developed within the alternating marly-limestone levels. They represent the so called «mud mounds» of metric dimensions. The upper part of these «mud mounds» is hardened, showing track remains and supporting some brachiopods and pectinids. Hence the lumpy facies of Portugal is included among the range of sedimentaty environments and can be used as «geodynamic tracer».

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SERVQUAL is the most popular instrument to ascertain service quality. However, some debate exists about its ability to characterize different service environments. Furthermore, there is not a consensus about the inclusion of customer expectations in the model. The research presented in this paper intends to discuss the applicability of SERVQUAL to restaurant services and to analyze the inclusion of customer expectations in such environment. The research was developed in a Portuguese resort and more than 300 customers, from two different restaurants, were invited to participate in the study.

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Dissertação apresentada para obtenção do Grau de Doutor em Informática Pela Universidade Nova de Lisboa, Faculdade de Ciências e Tecnologia

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Dissertação apresentada na Faculdade de Ciências e Tecnologia da Universidade Nova de Lisboa para obtenção do grau de Mestre em Engenharia Electrotécnica e de Computadores