Millennium BCP: Optimization of the branches closure process

Nowadays, a significant number of banks in Portugal are facing a bank-branch restructuring problem, and Millennium BCP is not an exception. The closure of branches is a major component of profit maximization through the reduction in operational and personnel costs but also an opportunity to approach the idea of “baking of future” and start thinking on the benefits of the digital era. This dissertation centers on a current high-impact organizational problem addressed by the company and consists in a proposal of optimization to the model that Millennium BCP uses. Even though measures of performance are usually considered the most important elements in evaluating the viability of branches, there is evidence suggesting that other general factors can be important to assess branch potential, such as the influx on branches, business dimensions of a branch and its location, which will be addressed in this project.

Consuming the news and building civic participation

This article argues that there is a connection between civic cultures and literacy levels and that this relation is enhanced by knowledge, a willingness to be informed and civic participation. It is considered that those who are educated towards the news possess a greater awareness of information and news on civic life (Moeller, 2009) and on participation (Milner, 2009:187). To understand the social implications of the modern mediatized society and the repercussions for civic participation better, we used a sample of twelve youngsters with different types and intensities of participation and news consumption in Portugal. By understanding their journalistic and participative characters, we can better perceive their social contexts. In considering this, we have established two main questions: What is the youngsters’ level of news consumption and what is its relationship to their participation activities? How do both of these aspects relate to social relationships and the youngsters’ ability to interact and deal with news media? Keywords: Young people, news, participation, literacy