A formação de professores para o ensino da Matemática no ensino básico a alunos com deficiência visual

Resumo: Este estudo surge no âmbito do Mestrado em Reabilitação na Especialidade de Deficiência Visual ministrado em conjunto pelas Faculdades de Ciências Médicas e Motricidade Humana. Na dissertação intitulada Formação de Professores para o Ensino da Matemática no Ensino Básico a Alunos com DV foi desenvolvida uma investigação, incidindo sobre a temática atrás referida. Na primeira parte apresenta-se uma revisão de literatura, onde se exploram vários conceitos relevantes como a deficiência visual, o currículo de matemática no Ensino Básico, as adaptações curriculares dos alunos com DV, as tecnologias de apoio e a Formação dos Professores, entre outros. Na segunda parte apresentam-se as fundamentações teóricas que subjazem à escolha da metodologia de investigação e instrumentação bem como a descrição dos procedimentos de investigação. Participaram neste estudo 52 professores de Matemática dos três ciclos do ensino básico, que tinham alunos cegos ou com baixa visão nas suas turmas. Os dados foram recolhidos através de um questionário aplicados aos professores. Na terceira parte apresentam-se alguns resultados desta pesquisa. Relativamente à Formação de Professores, sendo N= 52, no que diz respeito à Deficiência Visual, a maioria dos professores (58%) diz não ter conhecimento da mesma e 40% dos professores diz ter algum conhecimento sobre a deficiência visual. Destes professores, grande parte referiu não considerar suficiente a informação recebida, pelo que concluímos ser pertinente a proposta de cursos versando a formação de professores em Deficiência Visual. Conclui-se também que os professores sentem dificuldades com os materiais e equipamentos disponíveis embora refiram que tivessem tido alguma informação sobre os mesmos.----------------------------------------- ABSTRACT: This study is the subject of the Master Course on the Specialty of Visual impaired given by both the Faculties of Ciências Médicas and Motricidade Humana. In the dissertation, the title of Which is Vocational Training of Teachers for the Mathematies teaching in the Basic Compulsory education to students with Visual impaired inside of the thematic behind referred. In the first part it is presented a literature revision, where some concepts are explored like the visual impaired, the curriculum of mathematics in the Basic Compulsory Education, the curriculum adaptations to the pupils with visual impaired, the technologies of support and the vocational training of the teachers, among others. In the second part we can recognize the theoretical recitals that support the choice of the research methodology and the whole instrumens meedes as well as the description of the research procedures. 52 professors of Mathematics from the three cycles of basic compulsory education participated in this study, they had blind pupils or with low vision in their classes. The data had been collected through a questionnaire applied to the teachers. In the third part, we come to some results of this research. In what concerns the vocational training of the teachers being N= 52, the majority of them (58%) says not to have knowledge of it and 40% of them says that they have some knowledge on the visual impaired. Among, a great part mentioned not having received sufficient information, as we conclude to be pertinent the proposal of courses makina the vocational training of teachers in visual impaired a reality. One also concludes that the teachers have difficulties with the materials and available equipment even though they mention to have had some information about them.

Customer relationship management at Siemens Healthcare – a diagnosis and proposal for strategy and market segmentation

Towards a holistic perspective of CRM, this project aims to diagnose and propose a strategy and market segmentation for Siemens Healthcare. The main underlying principle is to apply a full customer-centric outlook taking own business properties into consideration while preserving Siemens Healthcare’s culture and vision. Mainly focused on market segmentation, this project goes beyond established boundaries by employing an unbiased perspective of CRM while challenging current strategy, goals, processes, tools, initiatives and KPIs. In order to promote a sustainable business excellence strategy, this project aspires to streamline CRM strategic importance and driving the company one step forward.

The World Health Organization Multi-Professional Patient Safety Curriculum : implementation of key modules and its impact on patient safety knowledge, skills, and attitudes of medical students at the University of Algarve

ABSTRACT - Objectives: We attempted to show how the implementation of the key elements of the World Health Organization Patient Safety Curriculum Guide Multi-professional Edition in an undergraduate curriculum affected the knowledge, skills, and attitudes towards patient safety in a graduate entry Portuguese Medical School. Methods: After receiving formal recognition by the WHO as a Complementary Test Site and approval of the organizational ethics committee , the validated pre-course questionnaires measuring the knowledge, skills, and attitudes to patient safety were administered to the 2nd and3rd year students pursuing a four-year course (N = 46). The key modules of the curriculum were implemented over the academic year by employing a variety of learning strategies including expert lecturers, small group problem-based teaching sessions, and Simulation Laboratory sessions. The identical questionnaires were then administered and the impact was measured. The Curriculum Guide was evaluated as a health education tool in this context. Results: A significant number of the respondents, 47 % (n = 22), reported having received some form of prior patient safety training. The effect on Patient Safety Knowledge was assessed by using the percentage of correct pre- and post-course answers to construct 2 × 2 contingency tables and by applying Fishers’ test (two-tailed). No significant differences were detected (p < 0.05). To assess the effect of the intervention on Patient Safety skills and attitudes, the mean and standard deviation were calculated for the pre and post-course responses, and independent samples were subjected to Mann-Whitney’s test. The attitudinal survey indicated a very high baseline incidence of desirable attitudes and skills toward patient safety. Significant changes were detected (p < 0.05) regarding what should happen if an error is made (p = 0.016), the role of healthcare organizations in error reporting (p = 0.006), and the extent of medical error (p = 0.005). Conclusions: The implementation of selected modules of the WHO Patient Safety Curriculum was associated with a number of positive changes regarding patient safety skills and attitudes, with a baseline incidence of highly desirable patient safety attitudes, but no measureable change on the patient safety knowledge, at the University of Algarve Medical School. The significance of these results is discussed along with implications and suggestions for future research.