Influência da implementação de um sistema de gestão nas concessões rodoviárias

Se a implementação de Sistemas de Gestão dentro dos padrões recomendados pelas normas individuais de referência, já é prática comum nas empresas nacionais, a implementação de Sistemas Integrados de Gestão (SIG), verdadeiramente contidos uns nos outros como um só, é ainda invulgar. Constitui actualmente emblema de modernidade, enquanto aplicado à construção. Estudar todos os meandros e práticas associadas aos SIG, neste pequeno‐grande mundo, que é o das obras concessionadas, é de facto um grande desafio, não tanto pela novidade do conceito que representa, mas pela possibilidade de idealizar uma proposta de uma sistemática exequível, que me proponho apresentar. Assim, este trabalho baseia‐se numa pesquisa de informação teórica, bem como na prática da implementação de um Sistema Integrado numa empresa de referência no sector – a Empresa de Construções Amândio Carvalho, S.A. e neste caso, concretamente na obra ‐ “VRI: Aeroporto/IP4 – Lote 3”. O objectivo geral baseia‐se em diagnosticar as principais dificuldades e limitações enfrentadas por um sector de actividade, na adopção de um modelo específico de gestão da qualidade, ambiente e segurança no trabalho, baseando‐se nas normas de referência, ISO 9001: 2000, ISO 14001:2004 e OHSAS 18001: 2001. Normas estas, que embora agora tenham sido revistas a primeira e a última, na altura em que a obra decorreu, encontravam‐se em vigor. No caso especifico de estudo, comprova‐se a necessidade de implementação de um Sistema único, que atinja o nível de comprometimento dos recursos financeiros e humanos necessários para a execução de obra, respeitando os princípios apresentados pelo cliente. Pretende‐se ainda demonstrar que a adopção de Sistemas “desintegrados”, poderá conduzir ao colapso da estrutura montada para corresponder aos requisitos propostos.

Relatório de Estágio

A construção da identidade profissional é um processo de aprendizagem constante que se encontra intimamente relacionado com o gosto, a vontade de crescer e evoluir continuamente, tanto a nível profissional, como pessoal. De facto, ser professor com sentido é um enorme desafio que ganha significado em contexto educativo. Nesse momento, torna-se possível refletir sobre as diversas dimensões implicadas no perfil de um (bom) professor. É neste quadro que a elaboração do presente relatório de estágio é extremamente significativa, na medida em que se desenvolve progressivamente, ao longo de um ano bastante exigente, embora riquíssimo em experiências e partilhas de ideias. A sua realização surge no âmbito da unidade curricular Integração Curricular: Prática Educativa e Relatório de Estágio, inserida no segundo ano do mestrado em Ensino do 1.º e 2.º Ciclos do Ensino Básico. É de salientar o papel preponderante dos professores orientadores cooperantes, dos supervisores institucionais e do par pedagógico, ao longo desta jornada. O espírito de cooperação vivido durante este processo evolutivo permitiu que a professora estagiária apurasse o seu caráter reflexivo e colaborativo. O estado de comprometimento assumido com o contexto educativo transformou-se numa experiência verdadeiramente inesquecível para a formanda. Repare-se que o presente trabalho apresenta um cariz investigativo no âmbito da exploração de um projeto onde a Transdisciplinaridade é abordada como um fator relevante para a formação de seres críticos, ativos e reflexivos. Com a Prática Pedagógica Supervisionada e o pleno envolvimento com o agrupamento de escolas X, foi possível traçar um mapa para a descoberta de um tesouro, isto é, para a construção de um perfil de docente que assegurará – assim se espera - uma viagem profunda, profícua e enriquecedora.

The influence of relationship quality and culture in the relations between exporter and distributor : the case of portuguese exports to Angola

The objective of this research is to investigate the role of the relationship quality, cooperation and culture between Portuguese companies and their export market intermediaries in Angola. In particular, we aim to understand the importance that the quality of the relationship has in cooperation and the role of cultures in export activities. An important aspect of this study is precisely the fact that it includes an African country, where, in terms of the literature, there is a strong lack of studies. In terms of methodology we opted for qualitative analysis; we present the results of two case studies of Portuguese exporting companies and one case study of Angolan intermediate. In general, the results are that the business relationships are characterized by trust, commitment, cooperation, culture, similar values, as in the past, Angola belonged to Portugal there is easy communication because both countries share the same. Such factors will influence the trade relations between Portuguese exporters and their Angolan distributors.

Optimization model for medium term natural gas commitment

In this paper we study the optimal natural gas commitment for a known demand scenario. This study implies the best location of GSUs to supply all demands and the optimal allocation from sources to gas loads, through an appropriate transportation mode, in order to minimize total system costs. Our emphasis is on the formulation and use of a suitable optimization model, reflecting real-world operations and the constraints of natural gas systems. The mathematical model is based on a Lagrangean heuristic, using the Lagrangean relaxation, an efficient approach to solve the problem. Computational results are presented for Iberian and American natural gas systems, geographically organized in 65 and 88 load nodes, respectively. The location model results, supported by the computational application GasView, show the optimal location and allocation solution, system total costs and suggest a suitable gas transportation mode, presented in both numerical and graphic supports.

A new MILP based approach for unit commitment in power production planning

This paper presents a complete, quadratic programming formulation of the standard thermal unit commitment problem in power generation planning, together with a novel iterative optimisation algorithm for its solution. The algorithm, based on a mixed-integer formulation of the problem, considers piecewise linear approximations of the quadratic fuel cost function that are dynamically updated in an iterative way, converging to the optimum; this avoids the requirement of resorting to quadratic programming, making the solution process much quicker. From extensive computational tests on a broad set of benchmark instances of this problem, the algorithm was found to be flexible and capable of easily incorporating different problem constraints. Indeed, it is able to tackle ramp constraints, which although very important in practice were rarely considered in previous publications. Most importantly, optimal solutions were obtained for several well-known benchmark instances, including instances of practical relevance, that are not yet known to have been solved to optimality. Computational experiments and their results showed that the method proposed is both simple and extremely effective.

Optimization of the Pultrusion process

Manufacturing processes need permanently to innovate and optimize because any can be susceptible to continuous improvement. Innovation and commitment to the development of these new solutions resulting from existing expertise and the continuing need to increase productivity, flexibility and ensuring the necessary quality of the manufactured products. To increase flexibility, it is necessary to significantly reduce set-up times and lead time in order to ensure the delivery of products ever faster. This objective can be achieved through a normalization of the pultrusion line elements. Implicitly, there is an increase of productivity by this way. This work is intended to optimize the pultrusion process of structural profiles. We consider all elements of the system from the storehouse of the fibers (rack) to the pultrusion die. Particular attention was devoted to (a) the guidance system of the fibers and webs, (b) the resin container where the fibers are impregnated, (c) standard plates positioning of the fibers towards the entrance to the spinneret and also (d) reviewed the whole process of assembling and fixing the die as well as its the heating system. With the implementation of these new systems was achieved a significant saving of time set-up and were clearly reduced the unit costs of production. Quality assurance was also increased.

Linking transformational leadership and organisation commitment

The main goal of this paper is to analyse the impacts of transformational leadership on organisational commitment. To this effect we developed a case study following a quantitative methodological approach. The research was conducted at the Serralves Foundation (Porto, Portugal) to empirically test the proposed research model and its hypothesis. The empirical results confirm that transformational leadership are not significantly influenced by commitment. As the main limitation of this study we highlight the fact that it does not consider the leaders’ perspective on their subordinates’ behaviour.

MCDA applied to performance appraisal of short-haul truck drivers: a case study in a portuguese trucking company

Performance appraisal increasingly assumes a more important role in any organizational environment. In the trucking industry, drivers are the company's image and for this reason it is important to develop and increase their performance and commitment to the company's goals. This paper aims to create a performance appraisal model for trucking drivers, based on a multi-criteria decision aid methodology. The PROMETHEE and MMASSI methodologies were adapted using the criteria used for performance appraisal by the trucking company studied. The appraisal involved all the truck drivers, their supervisors and the company's Managing Director. The final output is a ranking of the drivers, based on their performance, for each one of the scenarios used. The results are to be used as a decision-making tool to allocate drivers to the domestic haul service.

The impact of firm-promoted accreditation of prior learning processes on the worker-organization relationship

The process of Competences Recognition, Validation and Certification , also known as Accreditation of Prior Learning (APL), is an innovative means of attaining school certificates for individuals without an academic background. The main objective of this process is to validate what people have learned in informal contexts, in order to attribute academic certificates. With the increasing interest of the qualification of workers and governmental support, more and more Portuguese organizations promote this process within their facilities and their work hours. This study explores the relationship between the promotion of this Human Resource Development Programme and employee’s attitudes (Job Satisfaction and Organizational Commitment) and behaviours (Extra-role Organizational Citizenship Behaviours) towards the organization they work for. Results of a cross-sectional survey of Portuguese Industrial Workers (N=135) showed that statistical significant results are in the higher levels of Voice Behaviours (a dimension of Extra-role Organizational Citizenship Behaviour in the groups of workers who were involved or had graduated from the firm promoted APL process.

A Multiple Criteria Utility-based Approa h for the Unit Commitment with Wind Power and Pumped Storage Hydro

The integration of wind power in eletricity generation brings new challenges to unit commitment due to the random nature of wind speed. For this particular optimisation problem, wind uncertainty has been handled in practice by means of conservative stochastic scenario-based optimisation models, or through additional operating reserve settings. However, generation companies may have different attitudes towards operating costs, load curtailment, or waste of wind energy, when considering the risk caused by wind power variability. Therefore, alternative and possibly more adequate approaches should be explored. This work is divided in two main parts. Firstly we survey the main formulations presented in the literature for the integration of wind power in the unit commitment problem (UCP) and present an alternative model for the wind-thermal unit commitment. We make use of the utility theory concepts to develop a multi-criteria stochastic model. The objectives considered are the minimisation of costs, load curtailment and waste of wind energy. Those are represented by individual utility functions and aggregated in a single additive utility function. This last function is adequately linearised leading to a mixed-integer linear program (MILP) model that can be tackled by general-purpose solvers in order to find the most preferred solution. In the second part we discuss the integration of pumped-storage hydro (PSH) units in the UCP with large wind penetration. Those units can provide extra flexibility by using wind energy to pump and store water in the form of potential energy that can be generated after during peak load periods. PSH units are added to the first model, yielding a MILP model with wind-hydro-thermal coordination. Results showed that the proposed methodology is able to reflect the risk profiles of decision makers for both models. By including PSH units, the results are significantly improved.